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PHOTOS
GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Rooms
Best Western Real De Puebla offers 180 accommodations with safes and complimentary newspapers. Televisions come with cable channels and complimentary TV Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers.
Rooms are equipped with wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A turndown service, extra towels/bedding, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
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Showing 1 - 2 results (of 2)
“I'll never stay there again”
In the reservation said it had wi-fi, but it was only available in the lobby. The hotel is extremely old and it needs a renovation, you can smell the mold in the carpets, and the pillows are hard and stiff... It was a terrible choice.
“can't wait to go back”
fun, minutes of walking to clubs, restaurants and down town. Love the location fun...
“Needs Maintainance”
No way this hotel is 3+ stars. Staff is nice, lobby is okay, but rooms and other common areas are old, shabby, unpainted, pool is murky, surfaces outside are all unswept, unpainted. The elevator was unpredictable, often closed very shortly after it opened, outside buttons didn't work. Our rooms had old bedspreads, unwashed windows. Bathrooms had old, cracked floors, peeling sink fixtures. Not a good choice. The location is a long walk from downtown. Not recommended.
“The worst hotel ever”
Customer Services don't exist, people from reception are in such a bad mood that I felt really sorry for them, or they are really underpaid or life is really horrible for them. I couldn't turn the tv on, I called reception asking for a remote control as I didn't have one in the room and they never answer my request, I tried to turn the tv on without remote control but couldn't, at this stage I was so pissed off that I decided to not calling anymore. The worst shower, the water was coming through in so many directions that was hard to have a proper shower. I don't recommend this hotel to anyone, unless they charge the same amount as a backpacker, in this case it might be worthy.
“Good enough”
Hotel was good enough. The elevator had problems getting to our floor, so sometimes we would have to get off on the floor above and walk down a flight of steps. Everyone was really friendly. The bed was really hard, but it seems to me that a lot of different places we stayed had hard beds.
“nada extraordinario”
LE FALTA MUCHO MANTENIMIENTO
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
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The preferred airport for Best Western Real De Puebla is Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 20.5 km / 12.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
