Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly, helpful staff. Good shuttle service.

Posted 07-Apr-2014
Hotelroom was a little outdated, but really clean and well equipped. Bathrobe... Nice! Hotel has a funky but interesting layout. Pool and workout room available. Meeting facility was good!! Overall really good.
Comment from
08-Jan-2014
Thank you for taking the time ot post your review. We will be renovating our rooms later this year and we look forward to sharing more information in the coming months. Until then we remain focused on a offering a clean and comfortable room with all the other great amenities your mentioned.
Comment from
08-Jan-2014
Thank you for taking the time to post your comments. We are planning some updates for later this year so please stay connected. As for our team, they genuinely care about your experience with us. They are what sets us apart from our competition. Thank you for choosing Sheraton.
Comment from
08-Jan-2014
Thank you for the nice comments. We will be updating our rooms later this year and look forward to offering you a new look to compliment our great team. Until then, we remain focused on a clean comfortable room with all the amenities your mentioned. We truly appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveller

very friendly staff

Posted 16-Feb-2014
Cons: I thought it was strange that the menu you they use to advertise the restaurant, is not the menu you receive in the restaurant. When we asked about i
shuttle driver, front desk staff (Matt and Amy) were very nice.
Comment from
20-Jan-2014
Our staff is the best! It is what sets us apart from the competition. Thank you for taking the time to post your review.
5 out of 5
Recommended
for Everyone
by Robin from Providence, RI

Awesome

Posted 15-Feb-2014
Pros: Everything
Cons: Maybe the shower head could be improved.
Location: Providence, RI airport. Restaurants, malls, shopping.
My experience at the Sheraton-Airport was excellent. The staff were very friendly and made you feel welcome from the moment you walked in. The bar/restaurant staff were great too. Very friendly bartender who was so accommodating. She was very tentive to all in the bar and helped the waitress in the restaurant if necessary.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 28-Jan-2014
Nice staff, nice room, pool and small but practical fitness center.
Comment from
20-Jan-2014
I always enjoy reading nice things about our staff. I hope the fitness center helped you stay connected to your workout. We appreciate your business.
5 out of 5
Recommended
by Ben from Maine

Posted 03-Jan-2014 on Hotels.com
Very comfortable room, great service, and extremely nice for a cheap price.
Comment from
20-Jan-2014
Thank you for mentioning our great service. We are passionate about making sure our people make a positive impact on your travels. We are glad you chose to stay with us.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Posted 02-Jan-2014 on Hotels.com
Comment from
01-Jan-2014
Thank you for the 5 star review!!
Comment from
01-Jan-2014
Thank you for the 5 star review!
4 out of 5
Recommended
by A verified traveller

Posted 17-Dec-2013 on Hotels.com
Comment from
04-Jan-2014
Thank you for staying with us and we hope to see you again so we can earn that last star!!!
4 out of 5
Recommended
for Everyone
by Charlie

This traveller left a rating score only Posted 25-Nov-2013
3 out of 5
Recommended
for Everyone
by A verified traveller from ny

Nice hotel...

Posted 16-Nov-2013
Hotel was good overall, elevators slow and had some technical difficulties with TV. $16 for a movie a little extreme for me. Restraunt downstairs not bad even if the got my order wrong twice .
5 out of 5
Recommended
by L. Honigman DDS from Suffern NY

Posted 12-Nov-2013 on Hotels.com
an overall very favorable experience!