Ratings based on 880 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Westchester, NY

Go Elsewhere

Posted 27-Jul-2014
The hallway and our room smelled like dirty sneakers and the caulking in the tub was old and fringy-looking. The one positive was the multiple pillows that were of various comforts, from soft to firm.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oceanside, New York

Nice hotel, wonderful staff and pet friendly.

Posted 27-Jul-2014
All staff were friendly, but special shout out to Kathy and the breakfast crew who took great care of us every morning. We were pleasantly surprised by the wonderful breakfast that was offered. Waffles, eggs, sausage, bacon, bagels, muffins, cereal, yogurt & fruit!!
3 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Friendly staff .. Clean room ... But..

Posted 21-Jul-2014
Hotel served it purpose ... Stayed one night ... Check -in / Check- out Was quick ... Staff was accommodating and friendly .. A decent breakfast ...Room was clean / bed was comfortable .... Con: air condition not working properly.. The room was a bit stuffy... It was cool night so the need of cold room was not necessary so we didn't make a big deal about it..
Comment from Hotel Management
24-Jul-2014 by General Manager, Hotel Management
Thank you for your feedback after your recent stay. I truly appreciate the feedback and the kind words about the staff here. They make it a pleasure to come to work every day. We look forward to seeing you the next time you're in Rhode Island.
3 out of 5
by A verified traveller

Only a short night at the airport

Posted 21-Jul-2014
Pros: Close to the airport.
Cons: It needs a rehab and a good cleaning.
Location: Just landed slept and left for Boston.
Bite the bullet and go to the Hilton Garden Inn if you are staying more than a very short night. The front desk staff was a challenge to work with. The hotel is a bit run down. The breakfast staff was nice as was the shuttle driver. Just didn't feel like it was clean.
Comment from Hotel Management
23-Jul-2014 by General Manager, Hotel Management
Thank you for the feedback after your recent stay. I would like to sincerely apologize for failing to exceed your expectations. However, I am glad you enjoyed breakfast, and I hope you will consider us the next time you're in the area.
3 out of 5
by A verified traveller from Warwick RI

Ok

Posted 16-Jul-2014
Requested 2 beds for 3 adults, but they only had I bed king room. They were sold out. We asked for a cot, but they were out of cots. Only had a small air mattress for the floor. After complying they found a cot but charged $10 for it. Our 1st room smelled of mold. AC was leaking and carpet soaked. Moved second room smelled of smoke. Staff nice, breakfast good.
Comment from Hotel Management
22-Jul-2014 by General Manager, Hotel Management
Thank you for the review after your recent stay. I appreciate the feedback and will share with my team to ensure address the issues you experienced. I am glad you enjoyed breakfast and being the closest hotel to T.F. Green airport we open every morning at 4:30am for your convenience. We look forward to seeing you the next time you visit Rhode Island.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Comfort Inn at Warwick RI

Posted 07-Jul-2014
Pros: Proximity to airport, Interstate 95, a great restaurant (Bertucci's) 2 minutes away, and a great breakfast.
Cons: Small refrigerators would be a plus.
Location: A few minutes south of Providence, the capitol; 70 min from Boston and Plymouth, 30 min from Bristol.
The Comfort Inn is but a couple of minutes from the rental car pickup at T.F. Green Airport in Warwick, about 10 miles south of Providence, R.I. There is a 24 hr shuttle to the airport and one can schedule pickups and dropoffs at the front desk. The hotel is old but comfortable, Our room was long with a soft double bed, desk, sofa-sleeper, large TV, and good AC. Breakfast begins at 4:30 AM allowing one a bite before those 6 AM departures. Breakfast was excellent with fresh fruit, yogurt, eggs, bagels, bread, waffles, various juices and coffees, etc. Parking was more than ample. A small refrigerator would have been the icing on the cake.
Comment from Hotel Management
07-Jul-2014 by General Manager, Hotel Management
Thank you for the note after your recent stay. I am glad you enjoyed your stay while you were visiting Rhode Island. Being just 15 minutes from Providence is always nice while you're in town. We look forward to seeing you the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Convenient location

Posted 03-Jul-2014
Pros: Friendly staff and clean room. Morning newspaper. Complimentary breakfast.
Cons: Lobby should have A/C on. Very uncomfortable to walk into hot lobby after being on a plane for hours.
Location: Bertulucci's is good next door. Wendy's across the street. Walmart about a mile away down Post Road. Cello's by the bay is also good but very busy.
Needed a nice place with reasonable rates. This fit the bill. So close to T.F. Green Airport that I could walk there. The room was very clean, air conditioner worked well (hallways and lobby were very hot, though). Hotel was quiet even though a soccer tournament was going on and there were a lot of people in the hotel. Parking was convenient. Warm shower and decent TV channel selection. Complimentary breakfast was good, though dining room was always crowded.
Comment from Hotel Management
07-Jul-2014 by General Manager, Hotel Management
Thank you for the kind words after your recent stay. I am glad we were able to exceed your expectations while you were here. Being so close to the airport really does make it so convenient if you're flying in or out of Rhode Island. We look forward to seeing you the next time you're in the area.
4 out of 5
Recommended
for Everyone
by Yolanda from Pennsylvania

Nice

Posted 15-Jun-2014
It was great! We went up to Boston, for a Red Sox game. It was a great location, easy to find and very clean. People were freindly I will stay there again in the future.
Comment from Hotel Management
17-Jun-2014 by General Manager, Hotel Management
Thank you for the kind words. I am glad we were able to exceed your expectations during your stay. The staff here really enjoy their job and it shows in the customer service they provide. We look forward to seeing you the next time you're in the area.
3 out of 5
by A verified traveller

We received the jetted tub and refrigerator.

Posted 14-Jun-2014
Pros: Location, cleanliness, friendliness and knowledge of staff.
Cons: As above.
Location: We stayed in the area to be near family. The location was very convenient to them and the airport.
The room was clean, and staff members were friendly and knowledgeable. The breakfast was really not that great. The shower rod was falling out of the wall. The bar did not stock the whiskey we drink. We did enjoy the jetted tub though!
Comment from Hotel Management
17-Jun-2014 by General Manager, Hotel Management
Thank you for the note after your recent stay. I am happy you were able to enjoy the jetted tub during your stay as its a nice perk. As for the breakfast I would like to apologize for failing to meet your expectations in that area of the hotel. We look forward to seeing you the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Dakota

Very satisfied customer.

Posted 13-Jun-2014
Super mattress. Coffe pot replaced when original did not work. Excellent breakfast. Good shuttle service to airport.
Comment from Hotel Management
17-Jun-2014 by General Manager, Hotel Management
Thank you for the nice review after your recent stay. I am happy we were able to meet your expectations while you were here. It's always satisfying to read about a great stay that a guest had. We look forward to seeing you the next time you're in the area.