Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from istanbul

nice place to stay

Posted 20-Oct-2014
Pros: The Room was clean and comfortable
Cons: The area in front of the hotel was very dark and some trucks and buses had parked there we didnt feel safe while were walking for dinner
Location: It is close to airport and near the highway. There are not many attractions in the neighbourhood. But it was quite.
Staff were kind and helpful. The room we stayed was big enough and clean. we loved the king size bed and the pillows. It is an airport hotel but being close to the highway helped us a lot. Also the breakfast was much better than we expected.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2014
The staff was very friendly and helpful. I liked that breakfast was earlier so that we could eat before early flight.
Comment from Hotel Management
16-Oct-2014 by General Manager, Hotel Management
Dear valued guest, thank you for the kind words about our staff and hotel. The staff here really enjoys their job and it shows in the service they strive to provide. As for breakfast, we open every day at 4:30am to accommodate anyone who has to catch an early flight. We look forward to seeing you the next time you're traveling.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

nice hotel and convenient

Posted 30-Sep-2014
Pros: Again short stay so didn't have much time to partake of the amenities but my overall impression was good and I would stay there again.
Cons: Perhaps you could offer more TV channels and update TV guide.
Location: I didn't have time to discover much about location and what the area has to offer.
It was an overnight stay and I was very pleased with the staff and room condition.
Comment from Hotel Management
06-Oct-2014 by General Manager, Hotel Management
Dear valued guest, thank you for the nice comments after your recent stay with us. It's always nice to read comments about the staff here at the hotel. They take pride in their jobs and always strive to ensure every guest has a great stay. We look forward to seeing you the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Sep-2014
Hotel nice and clean. Breakfast included. Expedia price, as it turns out was not the lowest.
Comment from Hotel Management
01-Oct-2014 by General Manager, Hotel Management
Dear valued guest, thank you for the positive review after your recent stay. I am happy we were able to accommodate you while you stayed with us. The housekeeping team here at the hotel takes pride in their job and strives to ensure the hotel is clean at all times. We look forward to seeing you the next time you're in Rhode Island.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel with park and stay.

Posted 21-Sep-2014
Thought I was booking a night stay with airport parking for the week only to find out it wasn't. Had to pay extra for the week's parking.
Comment from Hotel Management
13-Oct-2014 by General Manager, Hotel Management
Dear valued guest, thank you for the note after your recent stay. I would like to apologize for the confusion in regards to parking during your stay. Being the closest hotel to T.F. Green Airport our park and fly package makes it easy to get to and from the airport when traveling. We look forward to seeing you the next time you're traveling.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton

Nice hotel

Posted 16-Sep-2014
The hotel is so close to the airport, free shuttle service is excellent , it is very important specially if you are arriving early or departing early, many bus stops are nearby the hotel, the only thing that it is a little bit far from the city 40 mins by bus and far from block island ferry 1hr 30 mins.
Comment from Hotel Management
17-Sep-2014 by General Manager, Hotel Management
Dear Ahmed Tawfic, thank you for taking the time to write a review. I am happy you were able to take advantage of our free shuttle to and from the airport. Our breakfast also begins at 4:30am every morning for anyone that has an early flight. We look forward to seeing you the next time you're in Rhode Island.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

close to airport, several restaurants nearby.

Posted 14-Sep-2014
Clean, quiet, well appointed room. Friendly staff. Offered to arrange shuttle if I wanted to turn in my rental car early
Comment from Hotel Management
16-Sep-2014 by General Manager, Hotel Management
Thank you for writing a review after your recent stay. I am happy you found the hotel accommodating and comfortable. The staff here is always willing to go above and beyond to help the guest, so I am glad to see they were able to assist you with your rental car. We look forward to seeing you the next time you're visiting Rhode Island.
2 out of 5
by A verified traveller

Not much to rave about

Posted 06-Sep-2014
Cons: Cleanliness, employee attitude
Very misleading to say the least. Smelled like mildew for the entire stay, clearly visible unknown white stain on the middle of the brown comforter (was definitely not a bleach stain...), huge spider in the shower, shower head was on a hose and the holder for it was broken, bathroom had construction holes in it as if someone had moved something mounted but didn't fill the holes after. Went to breakfast in the morning and asked for a waffle to be made since you can't make it yourself for some reason and the woman at the breakfast counter refused to make me one over a half hour before breakfast was over because 5 people were already in line. It doesn't take 30 minutes to make 5 waffles but she was quite rude about it and acted like I should feel bad for her for having to make them all morning. She repeatedly sang loudly and smugly "early bird gets the bacon" whenever someone asked if there was any. Good things: There's a bar. Downside, it closes early and there's nothing on draught, all bottles.
Comment from Hotel Management
20-Sep-2014 by General Manager, Hotel Management
Dear Ashley, thank you for taking the time to write a review after your recent stay. I would like to sincerely apologize for failing to meet your expectations during your stay. Our housekeeping staff works very hard to ensure the rooms are clean and ready for guests, so it is frustrating to know we failed you. I do appreciate the feedback and have shared it with our team to ensure every guest is satisfied during their stay. I hope you will consider staying with us the next time you're in the area.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Jersey

Weekend visit

Posted 25-Aug-2014
Came to visit my college and stayed the weekend...room was adequate and served us well.
Comment from Hotel Management
29-Aug-2014 by General Manager, Hotel Management
Thank you for taking the time to write a review after your recent stay. I am happy that we were able to accommodate your stay while in town visiting you college. We look forward to seeing you the next time you're in the area.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from mass

good place

Posted 20-Aug-2014
Pros: close to airport
Location: plenty of eats close by and easy to find places
It was close to the airport the staff was friendly the room was clean plenty of places to eat and take it back to room the place was easy to get to
Comment from Hotel Management
22-Aug-2014 by General Manager, Hotel Management
Thank you for the nice review after your recent stay. I am happy we were able to exceed your expectations while you were here. There are many great places to eat like Bertucci's and Chelo's which are both in walking distance. We look forward to seeing you the next time you’re in the area.