Terrace/patio

Reviews of Swiss Diamond Hotel Prishtina

5 out of 5
Swiss Diamond Hotel Prishtina
Sheshi Nena Tereze, Pristina, Kosovo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 351 reviews" "
Rating 8 - Good. 53 out of 351 reviews" "
Rating 6 - Okay. 11 out of 351 reviews" "
Rating 4 - Poor. 7 out of 351 reviews" "
Rating 2 - Terrible. 4 out of 351 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joohyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful. Its location was son convenient in downtown of Pristina.
Stayed 5 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lack of suitable places to plug in using usb connecting cables. In fact, there are none. Then… fortunately I brought adapters when you leave the room power is cut off to the plug.
Stayed 1 night in Feb 2024

8/10 Good

Gezim

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Durak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent the staff the rooms are so clean and service is unbelievable🤗
Stayed 1 night in Oct 2023
Response from Swiss Diamond Hotel Prishtina Team. on 7 Dec 2023
Dear Mr. Elvis,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Lirije

Stayed 1 night in Nov 2023

10/10 Excellent

Fuad

Stayed 1 night in Nov 2023
Response from Swiss Diamond Hotel Prishtina Team. on 9 Nov 2023
Dear Mr.Fuad,thank you for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en Kosovo
Response from Swiss Diamond Hotel Prishtina Team. on 9 Nov 2023
Dear Mr.Ricardo,thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future.

10/10 Excellent

Zoje

Stayed 2 nights in Oct 2023

10/10 Excellent

Ilkka

Stayed 3 nights in Oct 2023
Response from Swiss Diamond Hotel Prishtina Team. on 24 Oct 2023
Dear Mr.Ilkka,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

jari

Stayed 2 nights in Oct 2023
Response from Swiss Diamond Hotel Prishtina Team. on 13 Oct 2023
Dear Mr.Jari,thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Emery

Stayed 1 night in Oct 2023
Response from Swiss Diamond Hotel Prishtina Team. on 13 Oct 2023
Dear Mr.Emery,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.Swiss Diamond Hotel Prishtina Team.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely spa facilities, comfy room. However they will not give you an iron and force you to use their dry cleaning services if you wish to iron your shirt!
Stayed 2 nights in Sep 2023

10/10 Excellent

kriegh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Swiss Diamond! An exceptional experience
It was fantastic! The room was very quiet and comfortable. As soon as I got in the bed, I became unconscious. Breakfasts were great. I really felt fortunate to be staying in a hotel right off of sister Theresa Avenue. Perhaps the most valuable and interesting moment was to chat with Albin Kurti in front of the hotel, while we were preparing to leave. What an experience! Thank you forever!
Stayed 2 nights in Oct 2023
Response from Swiss Diamond Hotel Prishtina Team. on 9 Nov 2023
Dear Mr.Kreigh,thank you for staying with Swiss Diamond Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

10/10 Excellent

Earnest J, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Service great
Stayed 1 night in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 3 Oct 2023
Dear Mr.Earnest,thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future.

10/10 Excellent

Tor

Stayed 2 nights in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 3 Oct 2023
Dear Mr.Tor,thank you for staying with Swiss Diamond Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 26 Sept 2023
Dear Ms/Mr, thank you for staying with Swiss Diamond Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in Pristina!
Great hotel, great service, comfortable rooms, great food… it was all great. Thank you!
Stayed 3 nights in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 22 Sept 2023
Dear Mr.Kevin,thank you for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 22 Sept 2023
Dear Guest,thank you for sharing a review of your recent experience. Our team here at Swiss Diamond Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Rok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 22 Sept 2023
Dear Mr.Rok,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Rajmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 22 Sept 2023
Dear Mr.Rajmond,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Suzen, byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They must change their google maps , it took us the wrong way , a bit inconvenient in traffic times
Stayed 3 nights in Sep 2023
Response from Swiss Diamond Hotel Prishtina Team. on 22 Sept 2023
Dear Ms.Suzen, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Stefan

Stayed 2 nights in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 19 Sept 2023
Dear Mr.Stefan, thank you for sharing a review of your recent experience. Our team here at Swiss Diamond Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Courtney

Stayed 1 night in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 19 Sept 2023
Dear Ms.Courtney, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Elsa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfied can’t wait to come back again.
Stayed 1 night in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 24 Aug 2023
Dear Ms.Elsa,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Gerti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 21 Aug 2023
Dear Mr.Gerti,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Razia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel thoroughly recommend it
Stayed 3 nights in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 21 Aug 2023
Dear Mr.Razia,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

8/10 Good

Remzi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Swiss Diamond Hotel Prishtina Team. on 7 Aug 2023
Dear Mr.Remzi,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Bashkim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 7 Aug 2023
Dear Mr.Bashkim,thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice classic style five star hotel in Pirishtina. Right next to the pedestrian street where the town comes out to socialize and you can find many coffee shops, restaurants, ice cream etc..
Response from Swiss Diamond Hotel Prishtina Team. on 25 Jul 2023
Dear Mr.Lucas,thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Claire

Stayed 4 nights in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 31 Jul 2023
Dear Ms.Clarie,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.Swiss Diamond Hotel Prishtina Team.

10/10 Excellent

Blerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nog den bästa hotellet i Prishtina
Absolut inget att klaga på, allt var bra. Rent, bra läge, frukost och parkeringsmöjligheter. Väldigt proffsigt.
Stayed 1 night in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 20 Jul 2023
Dear Mr.Blerim,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Leotrim

Stayed 1 night in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 20 Jul 2023
Dear Mr.Leotrim, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

owe

Stayed 2 nights in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 14 Jul 2023
Dear Guest,thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Bård

Stayed 3 nights in Jul 2023
Response from Swiss Diamond Hotel Prishtina Team. on 14 Jul 2023
Dear Msr.Bard,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Frode

Stayed 1 night in Jun 2023
Response from Swiss Diamond Hotel Prishtina Team. on 3 Jul 2023
Dear Mr.Frode, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
excellent.
Stayed 6 nights in Jun 2023
Response from Swiss Diamond Hotel Prishtina Team. on 3 Jul 2023
Dear Mr.Roger,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable experience!
Great experience! Good selection at breakfast and we made use of the spa. Staff friendly
Stayed 3 nights in Jun 2023
Response from Swiss Diamond Hotel Prishtina on 20 Jun 2023
Dear Mr.Lewis, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Traditional attention to detail and customer needs. My second time here and wouldn't hesitate coming back. The only real choice for quality.
Stayed 3 nights in May 2023
Response from Swiss Diamond Hotel Prishtina on 5 Jun 2023
Dear Mr. Kevin, thank you for taking the time to leave a positive overall review, especially of our staff. We take great pride in providing excellent service to our guests and we are thrilled to hear that the efforts of our professional and well-trained team did not go unnoticed. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Swiss Diamond Hotel Prishtina on 30 May 2023
Dear Guest,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is the nicest in Pristina. The staff, like all the people in the city, couldn't be nicer. I think the best description of the challenges the city faces is "growing pains."
Stayed 3 nights in May 2023
Response from Swiss Diamond Hotel Prishtina on 25 May 2023
Dear Mr. Dan,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Muharem

Stayed 1 night in May 2023
Response from Swiss Diamond Hotel Prishtina on 9 Jun 2023
Dear Mr. Muharem,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Matthew

Stayed 1 night in May 2023
Response from Swiss Diamond Hotel Prishtina on 10 May 2023
Dear Mr. Matthew,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

10/10 Excellent

Brikena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Swiss Diamond Hotel Prishtina on 25 May 2023
Dear Ms. Brikena, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

John

Stayed 2 nights in Apr 2023
Response from Swiss Diamond Hotel Prishtina on 18 May 2023
Dear Mr. John, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2023
Response from Swiss Diamond Hotel Prishtina Team. on 10 May 2023
Dear Mr.Thomas, thank you so much for taking the time to share your experience at our hotel. As our goal is to make a comfortable and memorable experience for all of our guests, we are glad to hear that you enjoyed your stay and that our team was able to make you feel welcome and valued.We look forward to welcoming you back again!

10/10 Excellent

Earnest J, Douglasville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Iron or ironing board.
Stayed 2 nights in Apr 2023
Response from Swiss Diamond Hotel Prishtina on 15 May 2023
Dear Mr.Earnest,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.

6/10 Okay

Daniel

Stayed 1 night in Apr 2023

10/10 Excellent

Ivaylo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Pristina
Excelent hotel. Friendly service. Nice fitness facility.
Stayed 5 nights in Mar 2023
Response from Swiss Diamond Hotel Prishtina Team. on 10 May 2023
Dear Mr.Ivaylo,thank you for sharing with us your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our amenities, exceptional service, and luxurious accommodations. Our team works hard to deliver an unforgettable experience to each and every guest, and we are delighted that we met your expectations. We hope to see you soon for another five-star stay.

10/10 Excellent

Mark E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Hotel, Great Location, Friendly Staff, and Spacious Rooms.
Stayed 3 nights in Mar 2023
Response from Swiss Diamond Hotel Prishtina Team. on 10 May 2023
Dear Mr.Mark,thank you so much for taking the time to share your positive experience at property. We are thrilled to hear that you enjoyed your stay and that our team was able to provide excellent service. We take great pride in delivering exceptional experiences to our guests, and we are happy to learn that we succeeded in doing so during your visit. We hope to welcome you back soon for another memorable stay with us.