Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Windsor Hotel

2 out of 5
Windsor Hotel
460 Route 33 E, Hightstown, NJ

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1001 reviews" "
Rating 8 - Good. 328 out of 1001 reviews" "
Rating 6 - Okay. 159 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

good
Stayed 1 night in Mar 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

sherylee

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival the hotel did not look like the pictures. Families live here. There was even a book for the special services staff to sign into during their check ins with these families at the front desk. I was assured our stay would be safe and uninterrupted (as we have an early morning). I called asking for blankets, since the beds only had sheets, and was told the laundry room is locked and no one with a key would be back until tomorrow.
Stayed 1 night in Mar 2024

10/10 Excellent

dongsuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was ptetty satisfied with everything except the continental breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Marsha

Travelled with family
Liked: Staff & service
Would stay again

2/10 Terrible

Nataliya, Iowa City

Business traveller
Disliked: Staff & service
Horrible hotel that is also a place where homeless people live. Fighting, yelling and cussing 24/7, lots of disturbed people stay there, police is called on every day (stayed there for 5 nights). Was not able to sleep. This is a hotel from hell.
Stayed 5 nights in Feb 2024

6/10 Okay

Doug

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor lighting outside the hotel. Hallways were run down and needed repair. Customers were smoking weed in the no smoking area and the place smelled like weed. Room was outdated but nice, however neighbors were loud.. The restaurant they had attached to the hotel was great! All and all it was an ok hotel
Stayed 1 night in Feb 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Valeria

Stayed 1 night in Feb 2024

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
The new management tried but the building needs a lot of upgrades
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Nice and fair stay
Stayed 1 night in Feb 2024

2/10 Terrible

Lauri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 17 Feb 2024
Hi Lauri, we are sorry that things did not go well with your recent stay. Would you please let us know the specifics of what went wrong so that we can make it right and see if we can earn your trust again for the future visit. Please email us at gm.ewindsor@lakecrest.com

10/10 Excellent

Matrika

Stayed 1 night in Feb 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024

2/10 Terrible

UMANG P

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Phillip

Stayed 1 night in Jan 2024

10/10 Excellent

Adira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trankilo y seguro
Stayed 8 nights in Dec 2023

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Always come back
Stayed 1 night in Dec 2023

2/10 Terrible

Parul

Stayed 1 night in Dec 2023

2/10 Terrible

Mary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 17 Feb 2024
Thank you Kesia for the positive review. We are glad you enjoyed your stay with us.

8/10 Good

Adira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Adira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception crew. Very nice people. Clean hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Zain

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

richard, aberdeen

Disliked: Staff & service
I have stayed at this property before with no issues ...I guess the hotel was just taken over by days inn ..... It took almost a half an hour to check in and I was the only guest there at the time ...... the staff was more concerned about trying to figure out the new computer system and not about the guest then couldn't find my reservation, finally resolved. The room was small and the bed is not a true queen size. When I went for breakfast in the morning besides having a very limited selection there were NO COFFEE CUPS anywhere in the hotel and no one could offer any solutions I suggested someone should run to the store but I was looked at like I was crazy. I rarely write reviews but I was unhappy and checked out early as there are enough other options in the area that want to service their guests

8/10 Good

Gabriella, Panama city

Stayed 1 night in Nov 2023

6/10 Okay

Slawomir

Liked: Staff & service
Nice stuff. Facilities on the older side.
Stayed 8 nights in Oct 2023
Response from Days Inn East Windsor Management on 6 Nov 2023
Thank you for your review and feedback.

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does The Job. Let's You Sleep.
The room's paint job seemed old, out-dated. But overall, it was a regular room and I had no problem with it. It's just walking into it, it feels like you're in a really low end hotel. But everything was well taken care of clean and okay to me. I stay here on a yearly basis for a Great Adventure weekend, so obviously I keep coming back. :)
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 3 Nov 2023
Thank you for the wonderful review! We are thrilled you continuously choose to stay with us year after year. We greatly appreciate your review, and we look forward to your next stay.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for price
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 31 Oct 2023
Thank you!

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 30 Oct 2023
Thank you so much for the 5-star review!

8/10 Good

Laura, Myrtle Beach

Travelled with family
Liked: Staff & service
Room was clean. We had a basic queen standard room. Hallways and elevator have weird odors. Breakfast was decent with a few options of bagels, pastries, cereal, yogurt and oatmeal
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 30 Oct 2023
Thank you for taking the time to review your recent stay and for being our guest. We are thrilled you had a wonderful experience, and we hope to see you again soon.

2/10 Terrible

Nasser

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 30 Oct 2023
We're sorry to hear you did not enjoy your stay with us. We strive to provide all our guests with an exceptional experience, and we're disappointed we fell short.

8/10 Good

Sarah

Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 30 Oct 2023
Thanks!

8/10 Good

Sergio D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Very clean rooms. Nice front desk experience.
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 30 Oct 2023
Thank you so much!

2/10 Terrible

Mukesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very bad there is bugs in the room & I go personally at the desk but nobody comes & then I call then she say you change room there is no microwave in the room and no mini fridge I never suggested to stay there again
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 27 Oct 2023
We sincerely apologize this was your experience. We have addressed your concerns with ownership, and we will work hard to improve moving forward.

4/10 Poor

Susan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 27 Oct 2023
Thank you for your review and feedback.

8/10 Good

Hana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel. nice location. good price
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 27 Oct 2023
Thanks for the great review!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 27 Oct 2023
Thanks for the wonderful review!

10/10 Excellent

ana

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
I woke up to something crawling on my neck. Roaches. Roaches in the back of the mini fridge. We informed the desk as we were scrambling to get out of there as quickly as possible. She just asked that we send the photos to an email. I didn’t get a response back. I then sent a message through hotels.com. The response from management was they were sorry the stay wasn’t satisfactory and they could refund $40. I would never stay here again. We are glad that we decided against eating at the restaurant inside of the hotel. If there were that many roaches just in our room, I can’t imagine how many there are where there is food.
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 27 Oct 2023
We sincerely apologize this was your experience. We addressed this with management and the entire team on how situations like this should be handled moving forward. Again, we are very sorry this was your experience, and we are working hard to improve.

2/10 Terrible

Marcos

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
didn't like the beds,pillows furniture outdated. Mattress no support pillows were all terrible. the pillows were the size of a throw pillow.
Response from Days Inn East Windsor Management on 25 Oct 2023
We sincerely apologize you weren't happy with your stay. We greatly appreciate your feedback as we are always looking for ways to improve.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 23 Oct 2023
Thank you!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 23 Oct 2023
Thanks for the incredible review!

8/10 Good

William

Easy acces
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 23 Oct 2023
Thanks!

10/10 Excellent

Mark, Star

Travelled with family
Liked: Cleanliness, staff & service
The property was a older property but very clean and the staff especially Stephanie was awesome. The room was quiet. Perfect for the night be stayed.
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 20 Oct 2023
Thank you for the outstanding review! We're thrilled you enjoyed your stay, and we'll be sure to share your comments with Stephanie and the team.

2/10 Terrible

Lin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
terrible room and service
The shower faucet kept dripping which was noisy in the evening therefore I couldn't sleep. There was no one who can fix it on site. There was not even an emergency plan in place. There was no other room I can swap. There was no way I can cancel the reservation and get the refund. It's absolutely terrible experience.
Stayed 1 night in Oct 2023
Response from Days Inn East Windsor Management on 20 Oct 2023
We're sorry you weren't happy with your recent stay. We appreciate your feedback, and we will work on improving moving forward.

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good, I recommend it.
Stayed 2 nights in Oct 2023
Response from Days Inn East Windsor Management on 16 Oct 2023
Thank you so much!

10/10 Excellent

Kunal

Travelled with family
Liked: Staff & service
Great Staff
Stayed 7 nights in Oct 2023
Response from Days Inn East Windsor Management on 16 Oct 2023
Thank you!