Dear Scott, "Thank you for your kind words! We are thrilled to hear that our staff provided you with an excellent experience and were able to assist you with all your questions. We appreciate your feedback and look forward to welcoming you back soon!"

Hello Mike, thank you for leaving a review. We apologize for the inconvenience caused by the limited full sized vehicles parking and will take your feedback into consideration. We hope you visit us soon again! GSM-Hiya.M

Hello Amber, thank you for your wonderful 5-star review. We really appreciate your feedback and hope to see you again soon! GSM-Hiya.M

Dear Eli, Thank you for staying with us and for taking the time to share your experience with us. We are sorry that we did not meet your expectations. Please allow us to show you our hospitality one more time. GSM-Hiya.M

Thank you so much for your glowing review! We are thrilled to hear that you and your family enjoyed your stay with us. We can not wait to welcome you back when you are in the city again. Safe travels unit then! See you soon!

Thank you for sharing your feedback. We are glad to hear that you had a positive experience with our front staff and we apologize for the disappointing service you encountered elsewhere. We will forward your review to Denny's for addressing the issue. Denny's might contact you shorty. Thanks again!

Thank you for sharing your honest feedback. We apologize for the inconvenience you experienced with the cleanliness of the room and the noise from the hot tub. We will address these issues to ensure a better experience for our guests in the future.

Thank you for your feedback! We are glad to hear you found our staff accommodating during your stay. We are always striving to improve and hope to exceed your expectations on your next visit.

Thank you so much for your glowing review! We are thrilled to hear that you found our parking and check-in process easy, room impeccably clean and our staff friendly. We appreciate your feedback and hope to welcome you back again soon!

Dear Dennis, thank you for your feedback. We apologize that the room size did not meet your expectations. We will take this into consideration for future improvements. Please be advised that we do have suite rooms available with spacious space. Please let us know for future, we would be happy to assist your request.

Hello Nathan, I'm glad we had the chance to discuss about your recent stay at our property over the phone. As you mentioned that you did not encounter any issues during your stay, and everything was great. Could you please update your rating from two stars to five stars based on your positive experience? We would be happier to see your realistic experience. Thank you!

Dear Janice, thank you for taking the time to leave us a review!! We strive to provide exceptional service and comfortable experience for all our guests. We look forward to welcoming you back on your next visit for another 5-star experience.

Hello Brent, thank you for taking the time to give us a bright 5-start review. We hope to see you again! GSM-Hiya.M

Thank you for your kind words about our staff!! We strive to provide excellent service to our customers. We appreciate your feedback and look forward to serving you again soon.

Thank you for sharing your feedback! We are glad to hear that you found our staff helpful and friendly. We appreciate your comments about the need for updates and apologize for any inconvenience with the door lock and restroom. We will address these issues promptly to improve our guest's experience.

Dear Mohammed, I'm sorry to hear that you had a negative experience. We take all feedback seriously and would like to learn more about what went wrong so we can improve. We did few calls, unfortunately we were unable to get a hold of you. Could you please provide additional details so we can address them appropriately?

We are glad to hear that you enjoyed your stay with us and that we could accommodate your needs. We appreciate your feedback and hope to welcome you back with your dog.

Thank you so much for your 5-star review! We are delighted to hear that you had positive experience. Your feedback is invaluable to us, and we look forward to serving you again in future. Thanks again!

Dear Megan, thank you for taking the time to share your feedback. We appreciate your honest review and would love to hear more about your experience to help us improve. We value your feedback and hope to provide a better experience in the future to meet 5 stars!

Dear Jon, thank you for taking the time to leave us a review!! We strive to provide exceptional service and comfortable experience for all our guests. We look forward to welcoming you back on your next visit for another 5-star experience.

Hello Joshua, just wanted to say a quick thank you for the recent review. Your feedback is very important to us as it helps us improve our services. We look forward to welcoming you again in the future. GSM-Hiya.M

Dear Brittany, thank you for sharing your experience with us. We apologize for the inconvenience you experienced upon check-in. As per Sandman standards and policies it is mandatory to have a valid credit card for incidentals of 200. And the reservation was made through Expedia, which is why you were able to review our property via their platform. Again, please accept our sincere apologizes for any inconvenience caused by our side.

Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and found our staff friendly. We hope to have the pleasure of welcoming you back soon!

Thank you for your kind review, Colleen. We are delighted to hear that you have enjoyed the hospitality and great service provided by Valerie. We look forward to welcoming you back on your next visit. GSM-Hiya.M

Hello Rilley, Thank you for the 5-star review! We really appreciate when our guests take time out of their day to give us such a glowing rating. We look forward to welcoming you back in the future. GSM-Hiya.M

Thank you for taking the time to share your feedback with us. We appreciate your honesty and strive to improve our services to provide a wonderful experience for our customers. If there is anything specific you think we could do better, we would love to hear it!

Hello Brent, we apologize that we did not align with your expectations, and we truly are very sorry for the poor experience you had during your stay. Please come visit us one more time, and we would provide you with the best service as per our standards. - GSM-Hiya.M

Dear Sidney, Thank you for your feedback. We are glad to hear you had a positive experience overall. We apologize if the temperature was too warm and thanks for bringing this to our attention. We will make sure to adjust the heat settings accordingly to ensure a more comfortable and enjoyable experience for future visit. We look forward to welcome you soon.

Dear Leyton, Thank you for taking the time to share your feedback. We appreciate your honest review and would love to hear more about your experience to help us improve. We value your feedback and hope to provide a better experience in the future to meet 5 stars!

Thank you sincerely for your rating! We appreciate your positive feedback and are delighted to hear that your experience was enjoyable. If there are specific aspects you loved or area where we can further improve to earn a perfect 10, please feel free to share. We look forward to welcoming you again in the future.

Dear Paul, Thank you for your feedback! We are glad to hear that you found the room decent. We apologize for any inconvenience with the parking, and appreciate your understanding. Please be advised that we do have underground parking with 6 feet clearance. We would love to see you again in future, please come visit again.

Dear Jeanine, Thank you for taking the time to leave a 4-star review! We appreciate your feedback and are always striving to improve. We aim to provide the best experience possible. I hope if we could 5-star on your next stay. See you soon!

Dear Amanda, Thank you for your four-star review. We appreciate your positive feedback and are always working to improve our services. If you have any specific suggestions or feedback, please feel free to share with us.

Thanks, Mr. Eric, for your wonderful five-star rating! We are thrilled to hear that you enjoyed your stay with us. We would love to host you again.

Thank you for sharing your experience. We extend our heartfelt apologizes for the inconvience you encountered with our machines. It is disheartening to learn that none of our guests has previously faced such an issue. Please be assured our team will investigate the issue and ensure a seamless check-in process for all future guests. We appreciate your understanding and hope to welcome you back for a better experience.

Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience regarding the pool close and appreciate your understanding. We are glad to hear that you found the check-in process easy and enjoyed our convenient location and parking.

Dear Carol, Thank you for your feedback. I hope if we could achieve 5 stars on your next stay. Hope to see you again soon and wish you Happy New Year in advance!

Thank you, Norma, for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week! Happy New Year!

Hello Matthew, thank you for taking the time to share your feedback. We are disheartened to hear that your experience did not live up to our service excellence standards. We look forward to welcoming you back and hope to get 10 out 10. Thank you again!

Hello Bob, Wow, thank you so very much for the 5-star review! I shared this with our team, and it made everyone’s day. We really appreciate when our guests take time out of their day to give us such a glowing rating. Thank you again.

Thank you for taking the time to review us. Clearly, we did not meet your expectations and would love the opportunity to discuss this further. Can you please contact us at 250-563-8131?

Hello Matthew, Wow, thank you so very much for the excellent review! We would share this with our team, and it would make everyone’s day. We really appreciate when our guests take time out of their day to give us such a glowing rating. Thank you again.

Thanks for your feedback, your feedback is highly important to us. Please accept our sincere apologizes for the inconvenience caused to you.

Thank you for taking the time to leave us a review! We are glad to hear that you had a great stay and that our staff, especially Simran, provided friendly service during your check-out. We appreciate your business and hope to welcome you back in the future.

Dear Jeffrey, thank you for taking the time to review us. Sorry we did not meet your expectations and would love the opportunity to discuss this further. Could you please contact us at fom_princegeorge@sandman.ca?