Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

An excellent location overlooking the water

Posted 29-Sep-2014
Pros: The beds were comfortable and the hotel was quiet. The restaurant offered a variety of excellent dishes.
Location: An excellent location overlooking the water. This was a great starting point to tour Northwestern PEI.
We stayed one night on our visit to PEI. The staff were friendly and efficient. They provided prompt and helpful answers to our inquiries (were is a good laundry). The restaurant was excellent. There were some college teams in the hotel and we did not here them.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dieppe, NY

Nice hotel, close to the Waterfront Boardwalk

Posted 08-Sep-2014
Pros: Loved where it was located, walking distance to the waterfront
Cons: Knowledge of staff on current activities. The Tall ships were coming in that weekend, and when asked, the staff had no idea on the times of the event
Location: Close to the waterfront , shopping, entertainment.
Had a great 2 nights at this hotel. Staff was ok, but not very knowledgeable about local activities. Great location. The room we had was not on the waterside, and it was very warm. Air Conditioning did not seem to work.
5 out of 5
Recommended
for Everyone
by A verified traveller from N.Dub, C.B.,N.S.

Perfectly located for the needs of our trip.

Posted 31-Aug-2014
Pros: The location, cleanliness, and friendly helpful staff staff.
The staff were very friendly and helpful. The food at the hotel was very good. We wanted to go to a different restaurant just to try something else local and their suggestion was fabulous. They gave easy to follow directions to the various places we needed to go. All in all a very positive experience.
2 out of 5
by A verified traveller

Not much positive to say - it was available.

Posted 15-Aug-2014
The lobby smelled. The room card didn't work. It was not well maintained. It didn't feel clean.
3 out of 5
by A verified traveller from Pickering Ontario

No air conditioning in part of the hotel.

Posted 20-Jul-2014
Pros: the staff were lovely.
Cons: new air conditioning in entire hotel, upgrade everything.
Location: Its in Summerside so there is not lots to do on the entire island, but the Atlantic Ocean across the street is wonderful.
had to change rooms, no tv or air conditioning in room and loud. Second room was better but not fantastic.
2 out of 5
Recommended
for Couples
by Delbert Smith from Ottawa Ontario

Tired and in need of serious updates

Posted 16-Jul-2014 on Hotels.com
Weeds galore in the flower/shrub areas. Hotel front door is my first negative impression, then the interor painting of walls, halls,rooms....really not impressed.Even the front desk looks in poor condition. No matter what door we came in...it created a negative feeling. We paid top rates and a Continental Breakfast was not available. We will not recommend to our friends. From what I saw on the internet, I felt it was a place to stay to celebrate our 50th Wedding Anniversary...Big Mistake!
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay hotel

Posted 13-Jul-2014
I found front desk staff very disinterested in what they were doing. Cleaning staff was much friendlier and very nice.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 11-Jul-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller from s

Ok

Posted 05-Jul-2014
The place was " fine" nothing bad but also not great by any means. Whole place needs an update. Didn't see a better option in Summerside.
3 out of 5
Recommended
for Everyone
by Anne from Halifax, NS

Clean hotel on the waterfront

Posted 23-Jun-2014
Pros: Staff were very helpful and kind.
Cons: Updating the rooms...but they were clean, so that is the most important.
Location: On the waterfront. Restaurant on site, but there are other eating establisments within walking distance.
This hotel is nice. Staff are helpful. There is a pool on site. Restaurant on site as well. Rooms are clean.