Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sussex

restaurant

Posted 28-Feb-2015
Pros: The situation and friendly staff.
Cons: Prices in restaurant ,and the staff even though very nice ,some did not understand English very well.
Location: Good stop off situation
The restaurant prices were very high and had a problem with getting our order right took three atempts to get a very simple request right. apart from that a very nice hotel and a good stop off on the way to Scotland
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2015
Staff went out their way to help us with a problem in the room regarding heating
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 28-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Preston City Weekender

Posted 02-Dec-2014 on Hotels.com
great weekend stay, food fantastic, staff brilliant
5 out of 5
Recommended
for Business Travellers
by Johnfrom Bedlington

Good value Hotel

Posted 23-Nov-2014 on Hotels.com
Good value hotel with comfortable rooms and great quality food. Will stay again for sure.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Exceeded expectations by a long way

Posted 11-Nov-2014
For a hotel predominantly serving business customers and motorway drivers I was pleasantly surprised at how good our overall experience was especially given some of the reviews. Six very dirty walkers in three twin rooms on a busy Saturday night were made very welcome. Customer service from all staff was excellent. Food, both dinner and breakfast was good for hotel fare, reasonably priced and fresh. Rooms were of a good standard and having a bath as well as a shower was just the ticket. Staff were quick off the mark when a brief power cut in one room interrupted a long soak. Only two small negatives: one room was exceedingly hot even with window open and no radiator on and the wine was ridiculously expensive for some fairly mediocre bottles. Other than that a good nights stay and excellent preparatiopn for another days lonmg walk.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Valentinfrom Romania

Good

Posted 04-Oct-2014 on Hotels.com
Room look good but to cold. Wi-fi and breakfast very good
5 out of 5
Recommended
for Families
by Anitafrom Bridgend

Good service especially when giving feedback

Posted 30-Sep-2014 on Hotels.com
We enjoyed stay in hotel. There were 2 things we were unhappy about one was lack if advertised vegetarian food. In speaking to reception they were very helpful and and willing to resolve it.