We were cautiously optimistic when booking this hotel considering the adverse comments regarding the wedding events that cause controversy at the hotel. We stayed for two nights in May and there were no wedding events being held. That being said we could not have had a more pleasant stay. The reception and staff - wonderful; the facilities - 18th century elegant and superb; the location - a 5 minute walk through an upscale area to the metro. The buffet breakfast made you feel like a Tzar; crystal, silver and wonderfully decorated. Say here - we were wonderfully pleased.
Steve from Colorado, USA
Choose the Chenonceau Boutique Hotel for a romantic getaway or weekend break in Russia’s capital. This Moscow boutique hotel …More
I came from Canada and selected Novotel because it had favorable reviews, including English speaking staff. The staff and facilities lived up to the positive reviews and I will definitely be returning to this hotel in the future. There are a ton of amenities in the area and is situated just a minute away from a metro station.
Traveller from Calgary, Canada
This 4-star Moscow hotel provides an exclusive setting for both business travelers and holiday makers. Ideally situated in …More
Room is pleasant, clean, would be most beneficial for those staying a few days who want to prepare meals in room. Very convenient to Belorusskaya Train station and metro stop. Because it is not a hotel per se but an apartment, special arrangements must be made to be let in and for check out. There are no options for leaving luggage until check in time. While there is a lift for most of the trip up to the apartment there are steps into the building and one flight of steps from the elevator to the room. Bathroom has a water heater so can shower with hot water even if hot water is not centrally available. Tub is slightly difficult to access--high to step into and 2 levels within tub. Could not get Wi Fi to work despite rebooting modem.
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