Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom piacenza

posizione perfetta!

Posted 27-Jan-2015
Pros: la posizione e l'atmosfera
Cons: la colazione potrebbe essere un po' più ricca
A pochi minuti a piedi dalle principali mete turistiche; hotel in palazzo storico e camera ampia. Ci siamo trovati bene nonostante sulla scheda di presentazione NON ci fosse scritto che l'intera struttura è no-smoking.
5 out of 5
Recommended
for Couples
by A verified traveller

The nicest stay at the Charles

Posted 13-Oct-2014 on Hotels.com
The Charles is in the most convenient location - close to the Prague Castle, Charles Bridge and old town. The staff was very nice and helpful. Room was nice and quiet. Loved our stay at the Charles!
5 out of 5
Recommended
by José luisfrom Mexico

Buen lugar

Posted 04-Oct-2014 on Hotels.com
Muy bueno! La entrada me asusto por que esta cerrado pero ya que entras a la recepción todo excelente!
2 out of 5
Recommended
for Business Travellers
by Christian Aasheim

Vi betalte2 rom, når vi kom dit hadde de bare ett.

Posted 03-Oct-2014 on Hotels.com
Helt elendig at de klarer å rote til vår booking uten å ringe å si fra. De visste at de ikke hadde nok rom pga opppussing. De ordnet med et annet hotell som i utgangspunktet var helt ok (Elit hotell), men vi fikk de dårligste rommene mot veien, og sov veldig dårlig pga mye støy fra fulle folk og lastebiler. Ble ikke den natten i Praha vi gledet oss til.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

The Elite (Not the Charles)

Posted 24-Sep-2014
Pros: Location, staff, Spa facilities, bar.
Cons: Breakfast service could be more organised.
Location: Close to most things. Easy access to trams and buses and underground. Lovely restaurants and bars nearby
Could not stay at the Charles due to 'thunderstorm damage' so were moved to their sister hotel 'The Elite'. The staff at the Charles was very polite and helpful. The Elite was wonderful. Staff were amazing. Room very comfortable and clean, Breakfast buffet was good but could have been organised better because there was a lot of waiting for staff to refill hot beverages.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Excellent location

Posted 22-Sep-2014
Easy walking distance to all the most interesting and important sites. The facilities were clean and well maintained. Staff was very helpful and pleasant. Would definitely stay here again.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 10-Sep-2014 on Hotels.com
1 out of 5
Recommended
for Business Travellers
by Gjchufrom Seoul

말도 않되는...

Posted 10-Sep-2014 on Hotels.com
물론 제가 늦게 예약했습니다만, 분명히 방이 있었고 지불도 완료하였으나, 현지 도착해서 방이 없다고... 물론 이해했습니다. 그러나 다음날 도착하는 손님의 방도 같은 호텔로 옮겨달라고 부탁하였고 확인 전화하는 걸 보았습니다만 다음날 손님이 도착한 뒤 다시 다른 호텔로 이동 결국 서로 다른 호텔에서 묵어 차질이 생겼어요.
4 out of 5
Recommended
for Families
by Katfrom Washington DC

Convenient location in heritage building

Posted 02-Sep-2014 on Hotels.com
The hotel's entrance is on a side street, but the hotel fronts on the main street running up the hill from Charles Bridge. Some have commented about noise rising from the street. I had a room facing the main street & the noise was OK (and the view was great). The receptionist was very conscientious about asking whether I might be OK with noise and offered a rear or inner facing room if I needed quiet, and even asked after the first night if it was OK or if I needed a change. Noisy people and vehicles are in the street, that comes with the convenient location. If you need quiet, the hotel will work with you.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 21-Jul-2014 on Hotels.com