Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews of Hotel PurPur

3 out of 5
Hotel PurPur
Reznicka 15, Prague

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 763 reviews" "
Rating 8 - Good. 356 out of 763 reviews" "
Rating 6 - Okay. 186 out of 763 reviews" "
Rating 4 - Poor. 38 out of 763 reviews" "
Rating 2 - Terrible. 29 out of 763 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

G

Travelled with partner
Liked: Cleanliness
Good location for exploring the city. Most places walkable or via local tram stop for castle
Stayed 6 nights in Apr 2024

6/10 Okay

Ceira

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Area was spot on just a short walk to the centre. The room was always clean
Stayed 3 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, room comfort
Comfy enough, appliances need updating
The communal areas of Hotel PurPur are nice and modern. The lobby was spacious and the staff friendly. The room I was in (probably one of the cheaper) was spacious enough with room for luggage and a comfy bed. The windows opened wide for air. What let the room down were the appliances. The TV was older than I'm sure some of the guests were (possibly) and the fridge was possibly the noisiest fridge I have ever known. If I had not been a reserved Brit, stiff upper lip and all, I would have complained. Hotel PurPur need to sort that fridge out. The hotel is a little bit of a walk from transport but it's on a pleasant area. I would book the hotel again but would make sure I didn't get that fridge.
Stayed 4 nights in Oct 2023

6/10 Okay

RAFAEL

Liked: Cleanliness, room comfort
The wife was not good and this has been said for sometime but nothing is done about There are many hotels near by that are much better
Stayed 7 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, room comfort
Great Deal
The property is well located and we'll maintained. The free coffee and "snacks" they offer every morning (no hot food , so they say it's not a full breakfast) was more than enough for me to start my day. The staff was friendly and helpful. I would stay here again.
Stayed 4 nights in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Not the hotel’s fault but there is massive building works going on opposite the hotel which is vey noisy and dusty. Otherwise the hotel is great and well located. Staff very friendly and helpful
Stayed 3 nights in Jul 2023

6/10 Okay

CARMEN

Travelled with family
Disliked: Room comfort
Hotel was ok . Had to pay extra for a fan . Large room
Stayed 3 nights in Jul 2023

8/10 Good

Gwen

Liked: Cleanliness, room comfort
Puppurstay
Clean & comfortable. Reception very helpful
Stayed 2 nights in Jun 2023

2/10 Terrible

Ismail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in very poor condition. Kitchenette is horrible. Curtains does not cover the windows, shower head unit leaks cold water when u use the handset. But what the worst of all was the staff. Horrible absolutely horrible customer service. Very very poor communication skills. Location of the property is good. But rest simply terrible. I won’t stay there ever again.

6/10 Okay

Sital

Stayed 3 nights in Sep 2022

6/10 Okay

maryna

Travelled with family
Stayed 8 nights in Jun 2022

8/10 Good

Kimberly Meredith

Liked: Cleanliness, property conditions & facilities
The hotel was good. It is in a quiet area which is nice. The room was a good size. The staff were helpful and friendly.
Stayed 6 nights in Apr 2022

10/10 Excellent

Kiet, Los Angeles, CA

Liked: Cleanliness, amenities, property conditions & facilities
The staff was professional and helpful. The room is large with a kitchenet and a small refrigerator. It was comfortable. The location is close to all the site and easy access to transportation. There are plenty of great restaurants around. It is way from the tourist area.
Stayed 1 night in Sep 2020

10/10 Excellent

Kiet, Los Angeles, CA

Liked: Cleanliness, amenities, property conditions & facilities
It is close to everything but very quite. Is within walking distance to river, the trams, the center of all the sites.
Stayed 7 nights in Sep 2020

8/10 Good

Ross, Teplice

Liked: Cleanliness
Good over all for the price. Friendly staff. Old room furniture from Ikea and the bright pink isn't so great. I don't know who chose these colours! Plus the big cash deposit you have to leave at reception is an unpleasant surprise. For me, the price, location and the staff are the best things about this place.
Stayed 4 nights in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
100 euros in cash for deposit is way too much !!! Hot water not available all the time. Breakfast is very poor.
Stayed 1 night in Feb 2020
Response from Andrea on 13 Feb 2020
Dear Guest, we take 1.000- 2.000 CZK for the deposit which is 40- 80 EUR, not 100. We haven´t received any complaints about hot water on the reception. Breakfast is really good for the 3* hotel, so you cannot expect a 5* breakfast for the price 20 EUR/ night for double room.Thank you for your feedback and have a nice day. Best regards

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
find it not comfortable to leave 100 euros cash deposit. Hot water not available all the time. Breakfast very basic.
Stayed 1 night in Feb 2020
Response from Andrea on 13 Feb 2020
Dear Guest, we take 1.000- 2.000 CZK for the deposit which is 40- 80 EUR, not 100. We haven´t received any complaints about hot water on the reception. Breakfast is really good for the 3* hotel, so you cannot expect a 5* breakfast for the price 20 EUR/ night for double room.Thank you for your feedback and have a nice day. Best regards

2/10 Terrible

Jaqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as expected
The pictures in the website look much better than in real. The hotel can’t be found via any GPS under Hotel PurPurn but only under Aparthotel Purpur. The room although small was fine from the size but the bathroom was not in a good condition. When you turned on the water in the shower you had a strange smell coming out that was not pleasant. I checked out right after I returned to the hotel from walking around the neighborhood. I don’t recommend this hotel. At least not for that price.
Stayed 3 nights in Oct 2019
Response from Tereza on 30 Oct 2019
Thank you for your feedback, Jacqueline. Unfortunately, we have nothing like that reported from our reception. Have you reported it? Next time, we recommend so our reception could have solved it for you and you did not need to check out. Thank you anyway!

10/10 Excellent

Cristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
This hotel was wonderful. It's just far enough away from the centre to get away from the tourists.
Stayed 3 nights in Oct 2019
Response from Tereza on 30 Oct 2019
Dear Cristan, thank you very much for your perfect review, we appreciate that. We are so excited that you enjoyed your stay this much! We will be happy to welcome you back soon! Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an comfortable, staff friendly and easy walk into city centre. Breakfast really good . Great value, would recommend .
Stayed 5 nights in Oct 2019
Response from Tereza on 21 Oct 2019
Thank you very much for such an amazing review! We appreciate that! We are happy that you enjoyed your stay and we hope to see you again!

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The location was very convenient. We felt this hotel was a great value. We especially lived the in site parking and pet policy.
Stayed 2 nights in Oct 2019
Response from Tereza on 17 Oct 2019
Thank you for a wonderful review, Ruth. We are so happy that you enjoyed your stay this much and we will be happy to welcome you back!

6/10 Okay

Verified traveller

Credit card charge wasn't correct Fan had to be paid for just because no A/C and brutally hot in the room
Stayed 2 nights in Jul 2019
Response from Tereza on 31 Jul 2019
Thank you for your feedback. Since your review is anonymous, we cannot check the charge of your credit card. Please, contact our reception, so we can check the issue. Regarding A/C, we do not offer it anywhere since we do not have it. You booked a cheap hotel in a city centre without A/C, so please, bear this in mind. Thank you anyway!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Tereza on 28 Jun 2019
Thank you very much for your amazing review, we appreciate it! We will be happy to welcome you back!

8/10 Good

CONSTANTIN

Liked: Staff & service
Good position, so so hotel
Good position, not very clean but ok. The breakfast was not good.
Stayed 3 nights in May 2019
Response from Tereza on 28 Jun 2019
Thank you very much for your review, Constantin, we are glad that you like our location. Regarding breakfast, it is adequate for a 3* hotel. It is buffet breakfast, so if you did not like anything, you could have taken something else. Thank you anyway!

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Staff was really helpful and the location is fantastic
Stayed 3 nights in May 2019
Response from Tereza on 16 May 2019
Thank you very much for your amazing rating, Lorena, we appreciate it. We are so glad that you like our staff as well as location. We will be happy to welcome you back soon!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I enjoyed my time here at this hotel. The bed was comfortable and room was too. The bathroom was very clean. Hotel breakfast was a little small but many other guests were there eating all the food before I was able to. The staff is very friendly and can speak English, even the maids. Good location, just a minute walk from one of the main streets.
Stayed 3 nights in Mar 2019
Response from Tereza on 24 Apr 2019
Thank you for your kind words, Max. We are happy that you enjoyed your stay in our hotel this much! We will be happy to welcome you back! Thank you once again, we really appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and quiet at the same time. Great price and staff very polite
Stayed 3 nights in Jan 2019
Response from Tereza on 26 Feb 2019
We appreciate your review so much! Thank you and make sure to book again next time! We would be delighted!

8/10 Good

Luay

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Stayed 4 nights in Jan 2019
Response from Tereza on 28 Feb 2019
Thank you so much, we are happy that you enjoyed a location of our hotel in the centre of Prague. We would be happy to welcome you back soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Kat, Uk

Liked: Cleanliness
Disliked: Property conditions & facilities
Doesn’t look like photos - breakfast was awful Though value for money And a comfortable stay.
Stayed 3 nights in Mar 2018

8/10 Good

Geralyn

Liked: Cleanliness, staff & service
Great value!
It grows on you. I was a bit concerned upon arrival - the hotel is on what appears to be a lonely backstreet. The initial impression of the entrance and lobby is sketchy. But I quickly began to appreciate this little hotel. The location is great - an easy walk to the historic section of Prague and a very short walk to access the trams and subway. The personnel were very helpful. The area is safe. The rooms are very basic but comfortable (you won't spend much time in the room, anyway, with all that Prague has to offer). The breakfast was good with a full range of offerings. There is a laundry service that is reasonably priced. The price is right. I would stay there again without hesitation. Internet was decent.
Stayed 5 nights in Sep 2017

8/10 Good

Mark, Norwich

Liked: Cleanliness, room comfort
Good location for a short break to explore prague
Had a good stay , rooms are pleasant but quite basic . Good value and in a good location. Breakfast selection was what you would expect for a continental breakfast.
Stayed 2 nights in Sep 2017

6/10 Okay

Jessica, moncton nb

Liked: Cleanliness, staff & service, room comfort
Great budget hotel
New front desk agent. Insisting we gave cash for our room deposit instead using our credit card which made us with 1000 Check crowns less cash for our stay. Rooms are nice big and clean however no Air we can rent a small desk fan for 50kc a day of the staff is willing to get it for you. 3 nights we were able to get one on our last night again. That new lady was not helpful at all , we booked with Expedia and again for some reason she said our room was not paid for. Had to pay our room on credit card came home to double charges but Expedia and hotel agent Martin were both very quick to answer and refunded asap. Overall this hotel is ok. Free breakfast I didn't enjoy but my husband loved it. Location is great. We would probably stay here again as long price is the same or cheaper.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No Air Conditioner. Terrible summer stay.
Avoid to stay here during summer, there is no air conditioner or fan in the room.
Stayed 3 nights in May 2017

8/10 Good

AH, San Antonio, TX

Liked: Cleanliness, staff & service, room comfort
Great place to stay with easy access to Old Town
The staff is excellent and willing to assist you to resolve changes in airport transfers and printing of documents.
Stayed 8 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This hotel is not more than 2-3 stars hotel
This hotel is not more than 2-3 stars hotel, the breakfast is poor, the window shades do not close all the way, the shower head leaks, the beds and pillows are too soft for my test and so on, the staff are wonderful and helpful, if you on a budget and willing to give up some comfort, this is good hotel situated very close to the old town Prague.

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Well located clean hotel but with bad breakfast.

10/10 Excellent

craig, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and close to the old town square
Me and my 3 mates have just got back from prague yesterday, and we are already looking into going again we loved it! Hotel was very clean, beds was very comfy and got changed daily, the staff was very friendly and spoke very good English so was easy for us to communicate! Definitely would stay in this hotel again.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Interesting hotel
Room was clean but the layout was strange. There was a staging area although I'm not sure what it was meant to be staging. On said stage there was a curtain when drawn back you could see into the shower a bit kinky but hey, each to their own. I did overhear an argument between another couple and a member of staff who complained that their shower didn't work and there was a hole in the floor. The hotel then tried to charge them for a can of Coke from the mini bar after apologising that they hadn't tried to sort out the problem with the room. Their reasoning that the problem had not been resolved was because they had forgotten who they were and asked why they hadn't come back to complain. When the guests left the receptionist then shouted at them as it was their fault! It was entertaining to watch but in an uncomfortable way. Breakfast buffet was good with a good selection of bread, cereals, meats and cheeses. The addition of Brussel Sprouts to the table was unexpected and not warranted. All in all an interesting stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Confusing to say the least.....
Nice, clean helpful staff....the hallway and lack of stairwell lighting was shadey.... shame Expedia didn't tag this hotel as"lovely hotel in the midst of a seedy part of town" 2 pretty confident and nonbeginner travelling women and we were a little uncomfortable with the area....not to mention the shower ( glass, with a view to the bed covered by a curtain outside) feels like a pervy peep show is about to begin...not many reasons we could think of for s shower like that.... that being said.....the hotel itself is well maintained and staff was super helpful. Wouldn't say no would just have been nice to know a little more info about the area ( we were pressed for time to thouroughly research so we take part responsibility on that) great hotel location if you are exploring Prague's red light district or brothels ;)

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything but the wifi was good
Nice hotel easy check in has an off street garage for the car! Can't complain except the wifi is sooooo slow...

8/10 Good

Yulia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
helpful staff. wobbly wifi
very friendly and helpful staff. very wobbly and weak wifi

8/10 Good

Ashley, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, friendly staff
A friend and I stayed here one night. We were supposed to have 2 single beds, but ended up with a nice size queen so no big deal. For the price of the hotel, our expectations weren't very high. We were truly surprised. The room was very clean and pretty spacious. Even had a little kitchenette. There's no air condition but thankfully there was a balcony and while in the room, we propped the door open and it kept us cool. The breakfast was nice, an assortment of breads, meats, cheeses, cereals, juices, etc. The location was also very convenient, close to metro stations and bus stops. For the most part we walked to our destinations.

8/10 Good

Tristan, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Nice hotel near centre of Prague.Walking distance to centre.

6/10 Okay

eliyahu

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
no air conditioning, room service was realy bad, the cleaning lady didn't fill any soap shampoo or PT until i ran out and had to go ask for more at the recaption. food was ok but not great. WiFi works only in the lobby and even there the signal is not grerat. location is good though, 15 min walt from everything but if you want to enjoy from any luxuries from the hotel purpur is not the hotel for you.

8/10 Good

T, Ny, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. nice little hotel. good price
I stayed only one might, everything was great if you're looking for a simple hotel in Prague

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

William, DUBLIN ROI

Liked: Cleanliness, staff & service
DISAPPOINTED
WAS DISAPPOINTED WITH OUR ROOM

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not that great
The cleanliness and service can be improved. Also this hotel needs renovation.