Reception

Reviews of Pension City Center & L`Opera

2 out of 5

Reviews

6.6
Rating 10 - Excellent. 22 out of 179 reviews" "
Rating 8 - Good. 61 out of 179 reviews" "
Rating 6 - Okay. 52 out of 179 reviews" "
Rating 4 - Poor. 28 out of 179 reviews" "
Rating 2 - Terrible. 16 out of 179 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location with access to public transit right outside the hotel. The building itself is behind a gate and the front door is locked at all times. Felt very safe.
Stayed 2 nights in Dec 2023

6/10 Okay

Helen

Liked: Staff & service
Disliked: Amenities
This is very basic, no frills accommodation. Room was very small, no shower gel or soap, one thin towel. And only one electrical outlet in the entire room! I had to unplug the TV to charge my phone. But it was clean and the staff are excellent. I left a ring in the room and the housekeeper ran out to the street to bring it to me before my taxi arrived. That meant a lot! Thanks again to her!
Stayed 4 nights in Sep 2023
Response from Wathek on 1 Oct 2023
Dears Helen, THank u for ur review. Just to explane, hand soap in exch bath room we offer like standard, but shower gel we do not offer. about the electrical outlet, in each room there 3 , one in the entry and two next to the beds , you dou did not see them and you did not ask us about that.Thank again for ur stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good budget option for Prague, very central. It is a bit loud if you're looking for a quiet stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and clean, really happy with value of our stay. I would defiantly recommend staying here and I will be staying here again when I next visit Prague. Walking distance to city centre and convenient location to transportation. :)
Stayed 2 nights in Feb 2022
Response from Wathek on 14 Feb 2022
Dear Sophie, thank u very much for ur stay and for taking the time to review the place and you are always welcome again in the future.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from Wathek on 21 Oct 2019
Dears,thank you very much for taking the time to review our pension City Center & L`Opera

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Wathek on 18 Oct 2019
Dear sir, Thank you for your stay and for taking the time to review our pension

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Wathek on 18 Oct 2019
Dear Ross, Thank you for your stay and for taking the time to review our pension and you are welcome again. best regards, Wathek

10/10 Excellent

Dal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
For the small amount we paid for the room we were not too sure what to expect as the pictures shown do not cover every room available. We has single beds as requested and our own bathroom. The room was very basic but clean and the shower in the bathroom was excellent with great pressure and easy to use. We didn't speak much Czech at all but managed to get across to the staff what we wanted and their grip on English was enough for us to get taxis ordered for the airport etc. Overall, very clean and tidy, basic accommodation and not too far from everything as long as you don't mind a walk, tram or taxi ride. Excellent value for the money. (If you want gold taps and waiter service, you will need to pay a lot more and get a hotel closer to the centre of town). We were happy with the cost as it meant more money for beer!!!
Stayed 3 nights in Jun 2019
Response from Wathek on 12 Jun 2019
dears, thank u for taking the time to review our place and we hope you had a nice time in Prague

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
Yes, Pension City Center & L`Opera was cheap. And you remembered how cheap it was when you were there. The staff was difficult to locate, rooms were cleaned about every other day, and the musk of our room was pretty strong. The walls are thin and you can hear everything on the other side. However, the location is great. If you're looking for a cheap place to lay your head down at night, this is the place for you.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is in a quieter part of the city which was what we were looking for. Unfortunately when we got there the front desk had my reservation down as 1 person rather than 2. I had been given a twin room but only given one set of bedding. This was resolved but not exactly quickly. The room was functional and came with a wet room which was pleasant. Our key jammed in the front door and again we were not met with good customer service. Givent the vast number of options in Prague I don't think I would stay here again
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The staff was nice and the property is great value for money. The hot shower was so welcomed after a long rainy day. The room was really cold at times though.
Stayed 3 nights in Mar 2019
Response from Wathek on 14 Mar 2019
Thank you your time to review the pension and we hope you had a nice time in Prague

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Located centrally and I recommend it.
Stayed 1 night in Mar 2019
Response from Wathek on 14 Mar 2019
Thank for your time to review the pension and you are welcome again

8/10 Good

ju ling

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from wathek on 18 Jan 2019
Dears, thank you for taking the time to review and we hope you had a nice stay in Prague.

8/10 Good

muhammed

very nice staff ..thank you.
very good location. very nice staff
Stayed 1 night in Aug 2018
Response from Wathek on 5 Sept 2018
dear sir, thank for your stay here and you are welcome again

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location close to city centre but very basic room with old furniture (eg broken bed) and 12" old style TV. Room not cleaned for 5 days, no shower gel provided. Reception staff friendly but never there.
Stayed 7 nights in Jun 2018

4/10 Poor

nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells Like A Dirty Ashtray Room
The area was very convenient. My nonsmoking room smelled like someone that chained smoked for forty years had lived in it. You could smell it from outside the room. The bedding was thin, frayed, and faded, but it looked clean. The second bed in the room just had a yellowed bottom sheet. The bed was so uncomfortable, my back hurt for several days after leaving. The shower had rusted spots where the coating had chipped off. There was one stained towel and no lamp. To read in bed, you had to have the overhead light on. The help looked/acted like they were leftovers from the Soviet era. If you decide to stay here, make sure to bring your own toilet paper unless you like recycled newsprint toilet paper. It looked like most of the guests were either drunken frat boys or families from Russia. Avoid this
Stayed 2 nights in Jun 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay at L OperA
Comfortable 2 nights stay. Accessible.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2018
Response from Wathek on 16 May 2018
Dears, thank you for your stay and you are welcome again

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Basic no frills Comfort
Very quiet place that met my needs nicely

8/10 Good

Fanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Ming-Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2017
Thank you very much for review and you stay

4/10 Poor

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location that’s about it.
If you plan on just sleeping in your room like we did it’s an ok room. But our room had a tv with no channels. No soap in the bathroom. No ice machine. And there was more than a few strange stains on the walls and other places. Graffiti in the room you don’t want your kids seeing. You have to pay for parking 12 euro a night and only a compact car will fit. Someone actually dented my car door while we were out sight seeing. I wouldn’t stay there again. not worth 65$ a night at all.
Stayed 3 nights in Oct 2017

4/10 Poor

Michelle

Disliked: Property conditions & facilities, room comfort
Yuck
I booked a double room for myself, as no single rooms were available. The room I was given was directly behind the reception area, which meant that there was constant noise. One of the days, I wanted to sleep in - nope - not a chance, as the racket from the lobby made it impossible. My room was also ground-level, meaning that I could hear people outside, talking directly outside of my room. After locking the door to my room, the door still rattled. Every time customers entering the lobby opened and closed the outside doors, my door would shake and bang. A few times in my sleep, I was awoken, thinking someone was knocking on my door. Absolutely unsettling. I showed the gentleman in the lobby, and he offered no solution. Truly, this would be a very easy and affordable fix. The room was very sticky and musty - it felt like a basement apartment. The bed was so hard. I am a young, healthy person who does not have any back problems. However, after my first night here, my back was aching so badly. By the second night, I was finding it difficult to walk. I'm glad I didn't stay any longer. As for the location, it was quite far from the main attractions in Prague. The neighborhood however was quite lovely, and I did enjoy walking through the nearby park. Also, its proximity to the subway was quite convenient.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
it's was very quite peaceful had fridge clean friendly had microwave very helpful place. only thing is the beds were small like twin sized other than that great stay
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent location! Room was very dusty and found a large spider on the bed area. Only was given one pillow.

6/10 Okay

Neha

Disliked: Staff & service, room comfort
Accessible but Noisy
Location was quite good, walkable distance and direct tramways to all the touristic places. During the stay of three nights all the three nights we were disturbed by group of guys who were screaming in the corridor (First night around mid night and the other two around 3:30am) we couldn't sleep properly, we complained about this to the hotel authority but nothing worked.

2/10 Terrible

Thi Chi Mai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi just to have not for use.

8/10 Good

NE

Liked: Cleanliness, staff & service, room comfort
Great value private rooms.
Great stay, aided by a brilliantly located and excellent value hotel. Room was as advertised; the twin beds were pushed together but on separate bed frames (unlike in many European hotels) so easy to push apart. Private bathroom had a great shower.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

6/10 Okay

João

Simple
Simple

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Seif

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't recommend this hotel
The room is dirty, we stayed 2 nights they didn't cleaned the room, wifi is very bad

10/10 Excellent

yitzchok

Liked: Cleanliness, staff & service, property conditions & facilities
nice place

6/10 Okay

Karleigh, Woodstock, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap and close to attractions
"Parking lot" is ridiculous. Have to go through a narrow building barely big enough for our car with our mirrors folded. If you can't park well in small spaces don't pay for parking there. Park elsewhere. Shower drain was plugged up so had to shut off halfway to let it drain. Close walking distance to major attractions though which was nice.

8/10 Good

Daniela, Sofia

Liked: Cleanliness, staff & service, room comfort
Good location, nice staff.

2/10 Terrible

Yasmine, Tadcaster

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
We checked in here quite late at night - the man at reception was very grumpy and short with us. We went to the room and it was horrible - we'd booked a twin room and had a room with extra beds so were worried that someone else would come in. There were cobwebs everywhere and in the hallway outside even pipes hanging out the wall. We felt very unsafe so booked another hotel and left. Would not recommend at all. Never stay here again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
feedback
We only slept there and the room is not enjoyable. However The staff, the price, the location are great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Budget Hotel
Room basic but clean and comfortable. Breakfast was varied - one day fresh and plentiful, next stale and lacking. Get breakfast elsewhere.

6/10 Okay

DYRUS

8/10 Good

Barry, Prague

Liked: Staff & service
Good
Good

6/10 Okay

T, USA

Clean, basic hotel
Clean, basic hotel within 10-15 min walk from Wenceslas Sq. Easy walk down to river and then to Charles Bridge/Prague Castle. Friendly staff, gated entrance into entry court for safety.

8/10 Good

John, UK

Good hotel for the price
Room was fine if a little dated. Hotel is quiet as it is set back from the main street and very near a metro stop.

6/10 Okay

Henry, australia

almost a hostel
good location, but noisey people and almost a hostel. You get what you pay for!

4/10 Poor

Napi Jegi Town, Dublin, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't recommend it
Well, the location was great. The price is ok, but I'd say it isn't nearly cheap enough for what you get. My room was simple but adequate. The service was minimal. My problem with the room was that it smelled of mold and there was clearly mold growing in the shower. There were also broken tiles in the shower and holes in the drywall. The walls were paper thin, so I had to listen to my ipod in order to fall asleep at night. I stayed a week, but my room was only serviced once. I could deal with everything else, but the mold really bothered me. That being said, it could be isolated to the room that I was in. I never requested to be moved because I wasn't there very much. Overall, the place wasn't good. However, if you can't afford anything better, then consider this place for the simple fact that the location was really good. Short walk to many attractions and good restaurants. Your basic needs will be met here...that's about it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good price!
Decent location, not in the busiest areas but close to most things. Safe and friendly environment.

6/10 Okay

Bee&Bear

Disliked: Room comfort
Old but just Fine
This hotel is in an old building and the rooms are as clean as they can be considering. The mattresses are thin and you cannot get one large bed... instead you push two single beds together (which leaves a gap so it is not ideal for couples that like to snuggle). It is about a 30 minute walk to Charles Bridge which doesn't SEEM far except the city sidewalks are very rough on your feet - so if you plan to walk be sure to wear shoes with a heavy sole and thick insoles. Even knowing the cons I would choose to stay at this hotel again. The clerk was friendly, the room was clean, and the shower hot. I didn't come to Prague to stay in the hotel so this room met all my needs (minus the snuggling).

6/10 Okay

Verified traveller

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A Corrective
The guy was very nice and helpful. However, you should know that 3.8 stars is way too high a rating for this place. The room was gross, and the bathroom smelled. It's cheap and well located but don't expect a nice place or a clean carpet.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort