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Reviews of Hotel U Svatého Jana

3 out of 5
Hotel U Svatého Jana
Praha 2 - Nové Mesto, Vysehradska 28, Prague

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 128 reviews" "
Rating 8 - Good. 52 out of 128 reviews" "
Rating 6 - Okay. 10 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old building with tall ceilings and old world charm. basic room but quite comfortable and clean. decent breakfast with some hot stuff. only 15 rooms so not busy at all.
Stayed 4 nights in Mar 2020

8/10 Good

Woonhak

Liked: Cleanliness, staff & service, room comfort
tiny room but clean
the single room was tiny. hard time finding the hotel as there is no sign. But clean and good.
Stayed 3 nights in Mar 2019
Response from Jan Petrus, Sales Manager on 8 Aug 2019
Dear Woonhak, thank you very much for great review. We are happy that your stay at the hotel U Svateho Jana met your expectation. We hope to have the opportunity to welcome you again at our hotel. There is sign on the wall and a flag in the garden. Because of historical location we can´t add any sign in front of the hotel. With Best Regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jan Petrus, Sales Manager on 11 Mar 2019
Dear Daniel, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit.

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, lots of charm
Very charming old building with updated rooms. Good access to public transportation. Parking can be a bit challenging.
Stayed 2 nights in Dec 2018
Response from Jan Petrus, Sales Manager on 29 Jan 2019
Dear Christoph, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit.

6/10 Okay

Verified traveller

Liked: Cleanliness
Overall liked it. It would be nice if there was use of a printer since I had to print out train tickets. The woman at the desk helped me do this with her computer and printer. Room was very small but adequate.
Stayed 2 nights in Sep 2017

10/10 Excellent

giridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It is a very good hotel in a very good location. It is about 20-30 minutes walk to most touris spots. The hotel is clean and staff very helpful. The complimentary breakfast is very good with healthy choices.
Stayed 5 nights in Aug 2017

10/10 Excellent

kamal zuhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Cleanliness is awesone. Friendly staff - eager to help out. Also close to tram / train.
Stayed 6 nights in Jul 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a stay
This hotel is in a very good location just doesn't from karlovo namisti. There is a tram on this street and it's an easy walk to the river. The breakfast is great and the staff was excellent and they spoke excellent English.

10/10 Excellent

Tracie, Sunbury-on-Thames, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm
I had a single room, extremely spacious, comfortable bed and excellent bathroom - seemed brand new. I walked each day to the old town section which took 15 - 20 minutes depending on where I was going as a base and a bit longer to get to other parts but easily achieved. Otherwise the trams are quick and easy to pick up. I would definitely return.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

maged

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
V nice an clean hotel

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with great breakfast
Stayed here for two nights, slept and ate well. Easy walk from the main Prague train station. My bed was on the firm side, which I liked but some guests may not. Room #2 and maybe one other is on the street side on the first floor, so there is noise from a tram that passes by frequently, especially with the windows open. You might want a different room if you're a light sleeper. Staff was pleasant.

8/10 Good

Jim, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic setting in Prague.
A quaint setting in Prague. A bit of a walk to see the sights but not too far. Very nice and warm staff! No central air conditioning, but the majority of the year it's not necessary.

8/10 Good

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spiritual no Aircon
This hotel is located next to the St. Jan church, across from Emauz monastery. We had a real spiritual vacation. All was great, location, breakfast, service. The rooms do not have an AC which may be a bummer in hot summer. Rooms facing the street are not recommended.

6/10 Okay

Dhruv, Ahmedabad, India

Liked: Cleanliness, room comfort
Great location and interiors but a bit overpriced
It was average stay but a bit disappointed based on the price that it charged for the same. There were no elevators and my room being on first floor, I had to carry two of my heavy bags manually. The interior of the hotel had a very distinct classic feel which was great. The location was very close to the centre and just a few minutes walk from the metro and tram station. They also served breakfast which was less than overwhelming. The staff were very helpful and always smiling which is nice to experience in a country that you do not speak the language.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but very beautiful and clean. Friendly reception. Breakfast offers a lot of different choices. Quiet Neighborhood.

10/10 Excellent

David, North Shields

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Interesting building, decent sized bedrooms, good breakfasts, easy walking distance from city centre.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jesse, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great staff
Great two night stay highlighted by the fantastic ladies at the front desk. I repeatedly asked them to go above and beyond in regards to helping me with late checkout amongst other things. They always came through and were extremely helpful in all instances. Give them both a raise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Svatého Jana
Beautiful and clean room near Prague centre. Very helpful staff.

8/10 Good

pej, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Decent standard all over, and great breakfast. The roof was very high in our room, which was nice. The only downside was the traffic outside, but that's to be expected from hotels with this location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexander, Falls Church, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your mileage may vary
It's a small hotel with freshly renovated rooms. Whether you enjoy your stay there depends a lot on what room you get, as some are facing the street, with trams, cars and people passing by. There's no air conditioning, but keeping a window of a ground level room open does not feel safe (nor it's comfortable due to the noise). We ended up moving to a room that faces the garden, and we found it quite comfortable.

10/10 Excellent

Zak, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money
All was great but limited parking and tiny bathroom in our room

8/10 Good

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely building and refurbished to a very high standing. Double vaulted ceilings in the bedrooms! The only thing that needs improving is the additions of fans or air conditioning. The room was extremely hot even with no heating on and with all the windows open at night. But a simple thing for the management to fix going forward.

4/10 Poor

A, Berlin, Germany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, nice building, the service tries hard, but has to improvise a lot. Electricity was cut off several times, not enough towels or sheets available, rooms not fully ready at evening arrival. Staff is friendly, but shows a lack of professional routine: breakfast is served, but nobody cares about the dishes left on the breakfast tables. All in all, if you book, stay relaxed and do not expect too much.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
power utiity problems

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Svaty Jan
We liked the place, it was clean and comfy enough. Breakfast was good! Only minus side was that they didn't take the credit card. Also the electricity went off by accident, but they took really good care of the visitors and had candles and flashlights to give some light. Alltogether really nice stay! Staff was extremely nice as well!!

8/10 Good

steve, Alliston, on. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 people in August 2011
We stayed for a total of 4 days at this hotel. Good value for the money. The building has old town charm and we found it plenty spacious. Walking distance from the old town center, about 20 min. Guest service was very helpful and always available. Daily breakfast was good. We used the available parking for our 2 cars, parking is limited to 4 spaces. All 8 people in our party was satisfied with our stay. Our only complaint was the noise from nearby streetcars on rails at night while sleeping with open windows. We would stay here again.

8/10 Good

Al, Bellingham, WA

Liked: Property conditions & facilities
SvatyJan in Prague
For the price, nice place to stay. room was small but clean, great location. about 1 km from the main square but near the river and other interesting locations.

8/10 Good

Andrea, Montevideo, Uruguay

Liked: Cleanliness, property conditions & facilities, room comfort
great value
The only negative was that they did not have clean towels ready. After asking, they gave us some damp ones they had already washed. But hotel was clean, well located and they had good attitude.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tolle Location, großes Zimmer und nettes Personal! Leider hat das Bad durchgehend sehr unangenehm gerochen. Kein Aufzug, wie mussten mit Kinderwagen so einige Treppen erklimmen.
Stayed 2 nights in Mar 2020

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Jan Petrus on 21 Aug 2019
Dear Ioannis, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit. With Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Umgebung, interessantes Gebäude, spannender Parkplatz
Stayed 3 nights in Jul 2019
Response from Jan Petrus, Sales Manager on 1 Aug 2019
Dear, thank you very much for your review. We are happy that you stay at our hotel exceeded your expectations. We are looking forward to your next visit. With Best Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Jan Petrus, Sales Manager on 29 Jul 2019
Dear David, thank you very much for great review. We are happy to have received the full number of points from you. We appreciate it a lot. We hope to have the opportunity to welcome you again at our hotel. With Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ha perdonalita'. E' gestita da ragazze molto gentili. Si trova vicino al centro. Offre una ricca colazione, canere spaziose e bagni moderni. Ottima soluzione
Stayed 3 nights in Jul 2019
Response from Jan Petrus, Sales Manager on 15 Jul 2019
Dear, thank you very much for great review. We are happy to have received the full number of points from you. We appreciate it a lot. We hope to have the opportunity to welcome you again at our hotel.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Service wird groß geschrieben
Stayed 1 night in Jul 2019
Response from Jan Petrus, Sales Manager on 9 Jul 2019
Dear Norbert, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit. With Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Jan Petrus, Sales Manager on 1 Jul 2019
Dear, thank you very much for great review. We are happy to have received the full number of points from you. We appreciate it a lot. We hope to have the opportunity to welcome you again at our hotel. With Best Regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Beim Personal kam es darauf an, wer. Die junge Dame an der Reception war sehr freundlich. Beim Frühstück hatte man das Gefühl, dass das Personal in der Küche herumkomandiert wird, die arme Mitarbeiterin wirkte ganz eingeschüchtert und entsprechend nicht sehr freundlich, obwohl sie das sicher ist. Beim Frühstück lohnt es sich, früh da zu sein. Wenn man später kommt findet man keine grosse Auswahl mehr. Unser Zimmer war recht gross, die Lage ist gut, mit dem Tram ist man in Windeseile im Zentrum.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione, pulizia, gentilezza e disponibilità dello staff, colazione varia e abbondante.
Stayed 2 nights in Mar 2019
Response from Jan Petrus, Sales Manager on 3 Apr 2019
Dear Sir, thank you very much for great review. We are happy to have received the full number of points from you. We appreciate it a lot. We hope to have the opportunity to welcome you again at our hotel. With Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Jan Petrus, Sales Manager on 3 Apr 2019
Dear Sir, thank you for your review. I´m glad that your visit met your expectation. We are looking forward to your next visit. With Best Regards

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubytovaní v duši.
Veľmi spokojný s personálom, milí ľudia, ochotní a prívetiví. Prostredie , interiér, kompozícia čo má dušu a ducha ! Privítal by som niečo teplé na raňajky.
Stayed 1 night in Mar 2019
Response from Jan Petrus, Sales Manager on 29 Mar 2019
Dobrý den pane Milane, mockrát děkujeme za skvělé hodnocení. Jsme rádi, že pobyt v našem hotelu předčil vaše očekávání. Neustále se snažíme zlepšovat podmínky pro pobyt našich hostů a pozitivní hodnocení nám říkají, že jdeme správnou cestou. Na snídani máte k dispozici párečky, vajíčka ( volská oka, míchaná aj. ) Věříme, že při další návštěvě Prahy opět využijete našich služeb. S přátelským pozdravem

10/10 Excellent

Józef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wygodny blisko centrum
Mały hotel w zabytkowym przykościelnym budynku, w niedużej odległości od centrum, Blisko przystanki tramwajowe i stacja metra. W hotelu czysto, przyjemnie, przed wejściem nieduży ogródek z widokiem na Kościół św Jana . Pokoje wygodne i czyste. Cicho pomimo okien wychodzących na ulice. Śniadania w formie bufetu, w pokoju zestaw do samodzielnego zrobienia kawy i herbaty. Obsługa sympatyczna i uczynna. Brak parkingu i słabe WIFI.
Stayed 3 nights in Feb 2019
Response from Jan Petrus, Sales Manager on 7 Mar 2019
Dear Józef, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit.

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service
Très bien sous conditions
Situation : 30 min en taxi de l’aéroport et 10 min en tram du cœur de la ville où il faut se rendre pour trouver un restaurant. Hôtel : réception 24/24. Accueil chaleureux ou minimaliste selon la personne au desk. Notre arrivée était très sympathique. Petit déjeuner bon, varié. Propreté générale irréprochable. Chambre : nous étions dans la 1, en rez-de-chaussée devant la réception. La chambre est très spacieuse, à la décoration spartiate, salle de bains très agréable hormis les remarques plus bas. Matelas mou sur planche rigide -> aïe ! Aucune nuisance sonore liée à l’hôtel mais le bruit de la rue est pénible, on a l’impression que le tram passe dans la chambre. Et malheureusement les fenêtres ne filtrant ni le bruit ni les odeurs, les fumeurs de l’hôtel s’installant sur une petite table devant la fenêtre de la salle de bain embaument la pièce. Dommage. D’autant plus que la peinture sur la vitre n’assure pas forcément une intimité garantie donc on fait ses besoins dans le noir si on est pudique. En résumé je pense que c’est un bon hôtel avec si possible une chambre à l’étage et pas côté rue.
Stayed 3 nights in Dec 2018
Response from Jan Petrus, Sales Manager on 20 Dec 2018
Dear Jean-Pierre, thank you very much for review. We are glad that you enjoyed your stay in our hotel. Your feedback will be forwarded to the responsible person. We hope to have the opportunity to welcome you again at our hotel that we can ensure you have an exceptional experience on your next visit. With Best Regards

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi příjemná a vstřícná obsluha na recepci, pěkný pokoj a prostředí hotelu. Jediná kaňka na celém pobytu je příjezd k hotelu autem, nemožnost zastavení bez porušení předpisů.
Stayed 1 night in Dec 2018
Response from Jan Petrus, Sales Manager on 18 Dec 2018
Dobrý den pane Pavle, děkujeme za plný počet bodů. Jsme moc rádi, že se vám u nás líbilo a že jste byli spokojeni se všemi námi nabízenými službami. S autem můžete zastavit přímo před hotelem, dát výstražná světla a jít se v klidu ubytovat. Je to policií akceptovaný akt. Těšíme se na Vaši další návštěvu u nás. S přátelským pozdravem

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Excellent and friendly Service
I had a great time thanks to the wonderful staff that always was one step ahead providing top of the line service. For example I had a very late arrival to the Hotel from the airport and the staff arranged sandwiches for me so I dident have to go out again to find something to eat. They were very helpful during all of my stay.and very friendly. The breakfest was also very good. otherwise the room was typical for a three star hotel nothing luxury or extra but the nearest suroundings and also the garden was very special and nice. I can defintely recommend this Hotel.
Stayed 4 nights in Nov 2018
Response from Jan Petrus, Sales Manager on 15 Nov 2018
Dear Mr. Thomas, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit. With Best Regards Jan Petrus, Sales Manager

10/10 Excellent

Maaike, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sfeervol hotel op goede plek
Fijn hotel met een ruime kamer, 24 uur aardig personeel, een prettige tuin met terras, en een prima ontbijt. Het is heel rustig maar toch centraal gelegen. De oude stad is te lopen (een krap halfuur naar de Karelsbrug of het plein), maar bij de hotelbalie koop je OV-dagkaarten voor een klein bedrag, wat ideaal is. De tramhaltes zijn vlakbij. Genoeg supermarktjes in de buurt, en dicht bij de rivier, waar het gezellig is. Er was geen airco, maar dat was opgelost met een grote ventilator, wat prima was.
Stayed 4 nights in Aug 2018
Response from Jan Petrus, Sales Manager on 31 Aug 2018
Dear Maaike thank you for your review. I am pleased that you were satisfied with our services. Unfortunately due to the historical character of the hotel it is not possible to install air conditioning. We hope to have the opportunity to welcome you again at our hotel.

10/10 Excellent

Anne, Vänersborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt hotell nära centrum
Utmärkt hotell i lugnt och fint område med nära till kollektivtrafik. Stora rum och trevlig personal. Rekommenderar verkligen detta hotell!
Stayed 3 nights in Aug 2018
Response from Jan Petrus, Sales Manager on 31 Aug 2018
Dear Anne, thank you very much for great review. We are happy that your stay met your expectation. Positive feedback show us that we are going the right way. We are looking forward to your next visit.

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities, room comfort
Un très bel hôtel avec du charme
Cet hôtel est vraiment beau. Son petit jardin nous a directement séduis. En ce qui concerne notre chambre, il n'y a pas grand chose à dire. Elle était grande et spacieuse. Cependant, nous avons eu un problème qui a gâché nos nuits. Il a fait horriblement chaud. Soit on ouvrait les fenêtres (une des fenêtres était bloquée) mais il y avait du bruit, soit on suffoquait. Je suis bien conscient que ce n'est pas directement imputable à l'hôtel mais nos deux nuits ont été très dure. Autre petit problème, le niveau d'anglais de certaines réceptionnistes était très hasardeux. Dernier point, dans la description il était indiqué qu'il existait un transport gratuit entre la gare et l'hôtel. Il semblerait que ça ne soit pas le cas (déception). Par contre, je ne peux pas le garantir car cette hôtesse ne parlait vraiment pas bien anglais.
Stayed 2 nights in Jul 2018
Response from Jan Petrus, Sales Manager on 8 Aug 2018
Dear Sylvain, thank you for your review. We have no other chance how to solve situation by hot weather due to the historical character of the hotel, it is not possible to install air conditioning. I am glad that overall you were staying in our hotel satisfied.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nettes kleines Hotel nahe der Altstadt
Das Hotel ist ein altes Pfarrhaus, direkt neben einer Kirche. Die Innen- bzw. Altstadt ist in 10 Minuten zu Fuß erreichbar. Alte Möbel passen zum Stil des Hauses. Das Personal war sehr freundlich und hilfsbereit. Frühstück war ausreichend und lecker. Ich/Wir empfehlen das Hotel jedenfalls weiter.
Stayed 3 nights in May 2018