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Reviews of Art Nouveau Palace Hotel

5 out of 5
Art Nouveau Palace Hotel
Panska 12, Prague

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, quiet. Close to tram. Quality breakfast with good staff.
Stayed 5 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is very good. Location biggest asset. Staff were helpful when asked questions but there is an opportunity to be more proactivly engaging by for example asking " is this your first time to Prague?" and then providing some appropriate advice. Many guests are probably over 65 many may not know when they arrive that they can ride on the public transportation for free. If you mentioned that and provided basic information on how to best use it would make clients very appreciative. Bloomberg news or 1 Japanese station are the only english channels on tv, adding at least BBC or CNN would be an improvement. Exit from the bathroom had a toe stubbing and falls danger door sill that should be "ramped". Access to electric outlets is poor for connecting charging devices. Hall and interior carpets appear to be getting near there useful life.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for business and would come again! Staff are very helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and appreciated the unexpected room upgrade. Our room was a lot bigger than I'm used to in Europe and it even came with a sauna! The room decor was quite impressive and the bottle of chilled champagne was a nice touch. To add to that, the complimentary items in the mini fridge was over the top. Very nice! If there's one thing that i can nit-pick about the room, it's the slight odor that comes from the toilet. We're guessing that it's due to the building and sewer system being so old. Other than that, the room was perfect. The breakfast on the second floor was decent and the service staff was nice enough.
Stayed 3 nights in Mar 2024

8/10 Good

Michelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good. Was expecting more for a 5 star hotel. But overall it was ok. Breakfast was good
Stayed 3 nights in Mar 2024

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The Staff was great.
Stayed 3 nights in Mar 2024

8/10 Good

Banu

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay for us. A thoroughly enjoyable few days. Nothing was too much trouble for the staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ming

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024

10/10 Excellent

Nezamaldin, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and nice Breakfast was good accessibility was perfect
Stayed 3 nights in Feb 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the staff and service was 5 star! The staff are knowledgeable, professional and very kind. From breakfast to booking tours they were so helpful. Our only complaint is that it was too warm. The weather was unseasonably warmer and there is no A/C. The windows in the room do open but you will hear street noise. Good hotel! Good Stay!
Stayed 4 nights in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and very convenient to walk to the tourist areas of Prague. The hotel was clean, comfortable and beautiful. Staff polite and very helpful. Highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, decent breakfast. Shower disappointing and tracing paper for toilet roll but others very good!
Stayed 3 nights in Jan 2024

10/10 Excellent

Chuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Petr Novotný on 20 Jan 2024
Dear Chuma, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Narumi

Stayed 2 nights in Jan 2024
Response from Petr Novotný on 20 Jan 2024
Dear Narumi, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Nadia

Stayed 4 nights in Jan 2024
Response from Petr Novotný on 20 Jan 2024
Dear Nadia, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Petr Novotný on 20 Jan 2024
Dear Brian, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Jordan, Waite Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If my partner and I ever go back to Prague, we will stay at this hotel every time. Just lovely.

10/10 Excellent

Mrs Clare A

Stayed 3 nights in Dec 2023
Response from Petr Novotný on 20 Jan 2024
Dear Mrs. Clare, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

8/10 Good

Ulf Illerup

Stayed 4 nights in Dec 2023

8/10 Good

Mohammed

Stayed 1 night in Dec 2023
Response from Petr Novotný on 20 Jan 2024
Dear Mohammed, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

2/10 Terrible

Trevor

Travelled with partner
Disliked: Property conditions & facilities
No bar just a restaurant
Stayed 3 nights in Dec 2023

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully stylish hotel on the edge of New and Old Town. We enjoyed our stay enormously. The breakfast buffet was excellent and the rooms were very comfortable with beautifully clean bathrooms. Staff were attentive and friendly. We will certainly recommend this hotel to anyone travelling to Prague.
Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly Breakfast was very good
Stayed 2 nights in Dec 2023

10/10 Excellent

Nigar

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not new but it’s very nice 4 stars hotel in the city center. Very clean and the staff is nice, breakfast is good. I enjoyed my stay very much.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hana

Stayed 1 night in Dec 2023
Response from Petr Novotný on 20 Jan 2024
Dear Hana, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Frederick, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in Art district across from.Mucha Museum. Nice resturant, excellent breakfast, and large bedrooms. Staff is helpful and it is easy safe walking to old city sites.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jamie

Stayed 4 nights in Dec 2023
Response from Petr Novotný on 20 Jan 2024
Dear Jamie, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and helpful. The hotel itself was clean and we were not disappointed at all.
Stayed 4 nights in Dec 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Petr Novotný on 20 Jan 2024
Dear Lawrence, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Everything was great. In particular the care and excellent service provided by front desk trainee Katrin. Location was perfect. I will definitely recommend the this hotel highly
Stayed 3 nights in Dec 2023

4/10 Poor

Terri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in restaurant terrible. Used drinking glass left on nightstand by housekeeping without a fresh clean glass replaced.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karin

Stayed 2 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Karin, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

TIM

Stayed 5 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Tim, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in centre of Prague
Beautiful hotel in the centre of Prague easily accessible by bus and metro from the airport. The cleanest , neatest hotel you would stay in . Very friendly staff throughout. Vast selection at breakfast with omelette station !
Stayed 3 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Pauline, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Celeste, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Linda

Stayed 4 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Linda, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Maëliss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Maelliss, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Naresh

Stayed 3 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Naresh, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a really nice hotel. It’s located within walking distance of all the key sites. It has a classic luxurious style. Staff are friendly and helpful.
Stayed 1 night in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Hayley, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Patricia

Stayed 3 nights in Nov 2023

10/10 Excellent

Teppei

Stayed 2 nights in Nov 2023

10/10 Excellent

Muaid

Stayed 2 nights in Nov 2023
Response from Petr Novotný on 20 Jan 2024
Dear Muaid, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager

10/10 Excellent

Toomas

Stayed 5 nights in Oct 2023

10/10 Excellent

Klaudiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Pancheap

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Amar

Stayed 3 nights in Oct 2023
Response from Petr Novotný on 25 Oct 2023
Dear Mr.Amar, I would like to sincerely thank you for choosing Art Nouveau Palace hotel for your recent stay in Prague. Thank you very much for you taking the time to share your kind evaluation with us and other travellers. We really appreciate your choice and are sincerely happy to hear you enjoyed services of Art Nouveau Palace hotel. Let us hope for an opportunity to welcome you back. Sincerely yours, Petr Novotný, Assistant to Front Office Manager