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Reviews of Amedia Express Prag, Trademark Collection by Wyndham

3 out of 5
Amedia Express Prag, Trademark Collection by Wyndham
Türkova 5a/2318, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 261 reviews" "
Rating 8 - Good. 124 out of 261 reviews" "
Rating 6 - Okay. 55 out of 261 reviews" "
Rating 4 - Poor. 17 out of 261 reviews" "
Rating 2 - Terrible. 7 out of 261 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sidnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2024
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
Dear Guest,Thank you very much for your rating. We are grateful for your favor.Amedia Express Prague, Trademark Collection by Wyndham

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service
The staff at as very friendly and helpful. The other guests were noisy at times. The beds were terrible, super soft and it felt like you would roll off them in the night.
Stayed 2 nights in Dec 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 16 Jan 2024
Dear Nicole,Thank you very much for your evaluation of our hotel and praise of the staff. It is an impulse for us to further improve ourselves and be better in our field. We apologize for any inconvenience with beds.We look forward to your next visit.SincerelyAmedia Express Prague, Trademark Collection by Wyndham

6/10 Okay

Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaners were so noisy it jolted me awake at 7am and then continued throughout the morning. They even banged on my door and woke the baby even though i had a do not disturb sign up and didnt have to check out for another 2 hours.
Stayed 2 nights in Nov 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
Dear Simone,We apologize for any inconvenience and also apologize if there was anything wrong with our services. We believe that everything will be all right next time and you will be happy in our hotel. We will do our best for it.Thank you very much for your feedback.Amedia Express Prague, Trademark Collection by Wyndham

6/10 Okay

Melvie Anthony

Slow wifi. No free coffee or tea. No handsoap and limited body wash and shampoo. For a 2 night stay and 2 pax everything was not enough.
Stayed 2 nights in Nov 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
DearWe apologize for any inconvenience and also apologize if there was anything wrong with our services. We believe that everything will be all right next time and you will be happy in our hotel. We will do our best for it.Thank you very much for your feedback.Amedia Express Prague, Trademark Collection by Wyndham

2/10 Terrible

Vitaliy

Stayed 1 night in Oct 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
Thank you for your feedback and comment.Amedia Express Prague, Trademark Collection by Wyndham

8/10 Good

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Great price. Not a lot of choices for dinner except KFC next door unless you take a bus five minutes to a huge mall which has everything. Our room did not have coffee until we asked for it. Clean place with friendly staff. Easy to get to from the subway by bus. #115 or 126 at Chodov station
Stayed 4 nights in Oct 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
Dear Mr. Ernest,Thank you very much for your evaluation of our hotel and praise of the staff. It is an impulse for us to further improve ourselves and be better in our field.We look forward to your next visit.SincerelyAmedia Express Prague, Trademark Collection by Wyndham

8/10 Good

Balint

Liked: Cleanliness, staff & service, property conditions & facilities
A new building with nice bathrooms
Stayed 1 night in Aug 2023
Response from Amedia Express Prague on 3 Sept 2023
Dear Guest,Thank you very much for your rating. We are grateful for your favor.Amedia Express Prague, Trademark Collection by Wyndham

8/10 Good

Jiri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amedia Express Prague Hotel on 3 Sept 2023
Vážený , děkujeme za Vaše hodnocení. Budeme rádi, pokud si pro příští pobyt vyberete opět náš hotel.Amedia Express Prague, Trademark Collection by Wyndham

8/10 Good

Petr

Stayed 1 night in Apr 2023

8/10 Good

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was quite abset that I was not able to open window and let the fresh air com in
Stayed 1 night in Apr 2023
Response from Amedia Express Prague, Trademark Collection by Wyn on 26 Feb 2024
Dear Marek,Unfortunately, the hotel building has been designed without the possibility of opening windows since its inception. Among other things, this guarantees very good noise reduction and thereby guarantees a high level of comfort for hotel guests. Ventilation takes care of air exchange, and the hotel is very well air-conditioned on hot days.RegardsAmedia Express Prague, Trademark Collection by Wyndham

4/10 Poor

Robert

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms small but clean.Beds 2 single comfortable.Good value.
Stayed 1 night in Dec 2019
Response from Petra B., reception on 3 Jan 2020
Dear guest, thank you for your rewiev. We are happy that you feld comfortable in our hotel. We hope that you come back to our hotel soon. Best regards Petra B., reception

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Nice hotel, location not in the center abroad but ood connection with public transport
Stayed 2 nights in Oct 2019
Response from Petra Č. on 17 Oct 2019
Dear guest, thank you for sharing your experience with our hotel. We are happy you enjoyed your stay and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Amedia Praha
The only main problem is that the garage elevator was out of order and it was difficult with the luggage was difficult. Beside the fact the garage rate was 11€ per night that I had to pay extra because it was not included in the rate of the room. The mattress and pillows in this hotel was the most comfortable I ever sleeps in my all life.
Stayed 2 nights in Oct 2019
Response from Petra Č. on 17 Oct 2019
Dear guest, thank you for sharing your experience with our hotel. We are happy you enjoyed your stay and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle service to Metro station or Bus station , People had to walk a long way to those services. Personaly I had no problem walking, But for those........ I was concern. Loved my short Trip to Prague and was happy....
Stayed 2 nights in Sep 2019
Response from Petra Č. on 17 Oct 2019
Dear guest, thank you for sharing your experience with our hotel. We are happy you enjoyed your stay and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

Sylvia, Salem

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The free parking was not free, 20 Euros per day to park in their garage. No refrigerator in room, otherwise ok.
Stayed 4 nights in Sep 2019
Response from Petra B., receptionist on 3 Oct 2019
Dear Sylvia, thank you for your rewiew. We are happy the you feld good in our hotel. Our hotel underground parking cost 11.00 € per night, but it is possible to park for free around the hotel on the street. Best regards Petra B., receptionist

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusually tall, but very comfortable bed, excellent breakfast, large parking lot. All in all, a great stay P.S. Thanks Expedia for relocation.
Stayed 1 night in Sep 2019
Response from Petra B., receptionist on 2 Oct 2019
Dear Guest, Thak you for your feedback. We are verry happy that you feld good in our hotel. We hope that you come in our hotel soon again. Best regards Petra B., receptionist

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Petra B., receptionist on 2 Oct 2019
Dear guest, thank you for your feedback. We are happy that you feld satisfaied in our hotel. We hope that you come back to our hotel soon. Best regards Petra B., receptionist

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed one night . OK
Very small rooms. 30-45 min drive to the airport. Parking cost is $11 / day. Service was disappointing. KFC restaurant next door (very expensive) but handy if you waiting for a flight next day.
Stayed 1 night in Aug 2019
Response from Petra B., receptionist on 7 Sept 2019
Dear guest, Thank you for your feedback. We are sorry, that we couldn't fullfill all your expectations. Our gusts satisfaction is the mots important for us. We hope that you give us one more chance to come back to our hotel. Best regards Petra B., receptionist

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Western
This hotel is real dump the rooms are old and badly maintained and the staff is impolite and unfriendly, only one elevator works and it takes 10 minutes to get into it, breakfast was nothing special but ok
Stayed 1 night in Aug 2019
Response from Petra B., receptionist on 2 Sept 2019
Dear Luis, we are very sorry that you have bad experience in our hotel. We hope, that you can give us a second chance to prove to you, that we are better than you experienced. Best regards Petra B., receptionist

10/10 Excellent

JoyHS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Easy stay :-)
Staff was nice, friendly and welcoming :-)
Stayed 2 nights in Aug 2019
Response from Petra B., receptionist on 2 Sept 2019
Dear Joy, Thank you for your feedback. We are very happy, that you feld good in our hotel. We hope that you come back to our hotel soon. Best regards Petra B., receptionist

6/10 Okay

Vinu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Petra B., receptionist on 2 Sept 2019
Dear Vinu, thank you for the rating of our hotel. We hope that you enjoyed your stay and will come back soon. Best regards Petra B., receptionist

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Needs an interior designer and client service training for reception staff
Stayed 1 night in Aug 2019
Response from Petra B., receptionist on 2 Sept 2019
Dear guest, we are very sorry that we diden't fullfil your expectations. We apologize for our staff behavior. Best regards Petra B., receptionist

4/10 Poor

Manas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very limited comfort
No toiletries, slow internet, far from main city, no ventilation in bathroom.
Stayed 2 nights in Aug 2019
Response from Petra B., receptionist on 2 Sept 2019
Dear Manas, we are sorry that we couldn't fullfill you expectations. Our guests satisfaction is the most important for us. Best regards Petra B., receptionist

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Petra B., receptionist on 3 Aug 2019
Dear guest, Thank you for the feedback. You are happy that you feld great in our hotel. We hope that you come back soon to our hotel. Best regards Petra B., receptionist

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable stay, with great breakfast. Very slow wifi connection when the hotel is full, couldn't get work done.
Stayed 3 nights in Jun 2019
Response from Petra B., receptionist on 10 Jul 2019
Dear guest, Thank you for your feedback. We are glad, that you fell good in our hotel. We are soory for the wifi connection. Best regards Petra B., receptionist

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
For this amount of money it is a very good option for a short stay. Given we travelled by car, the location of the hotel was absolutely fine.
Stayed 1 night in Jun 2019
Response from Petra Č. on 6 Jul 2019
Dear guest, thank you for sharing your experience with our hotel. We hope to see you again in the future. Thank you Petra Čtvrtečková / Front office manager

8/10 Good

YILMAZ RAGIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Petra Č. on 4 Jul 2019
Dear guest, thank you for sharing your experience with our hotel. We appreciate any review and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

YILMAZ RAGIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Petra Č. on 4 Jul 2019
Dear guest, thank you for sharing your experience with our hotel. We appreciate any review and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

YILMAZ RAGIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Petra Č. on 4 Jul 2019
Dear guest, thank you for sharing your experience with our hotel. We appreciate any review and we will be looking forward your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

Myranda

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, but confirm amenities
We chose this hotel because it had free parking near the hotel, free laundry and free breakfast. We traveled all through Europe and I carefully planned each hotel for a different purpose. This hotel was so we could walk to the close by train at Chodov Center and to also do laundry on our two week trip. However, when we checked in, the receptionist informed me that not only do they not offer free laundry, but they don’t have laundry at the facility. I’d have to go to the mall (which cost me $8.50 usd for 1 load). This was pretty crappy as I booked through best Western website. That was the whole reason I booked this hotel. But the receptionist was nice and gave me infor for the train. She did offer to send our laundry out....for a fee but I declined. So don’t believe the site when it says free 24-hour laundry. The room was clean, typical small European bathroom but sufficient. The best thing is they have A/c in the rooms. Something a lot of hotels don’t have. The breakfast is pretty good and filling. They have THE best hotel cappuccino’s hands down. I put 3 raw sugar cubes and it’s soooo good. Over all, it was a good stay. Our evening waiter was kind and kept those beers flowing. I’d recommend this hotel if you are wanting a low cost trip with everything (but free facility parking.)
Stayed 3 nights in Jun 2019
Response from Petra Č. on 4 Jul 2019
Dear Myranda, thank you for sharing your experience with our hotel. We checked the informations we have on the hotels.com website, and there is nothing like FREE LAUNDRY. There is a note that we do laundry but not for free. We can do the laundry for you for the service fee. Hope that this was just a misunderstanding. We are glad you liked our coffee and we will be looking for your next stay. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019
Response from Petra Č. on 21 May 2019
Dear guest, thank you for sharing your experience with us. We hope you enjoyed your stay and we will be looking forward your next visit. Have a nice day Petra Čtvrtečková / Front office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This property is out of the city, and a 10 minute walk to the mall and train station. The young lady on reception when we arrived was extremely helpful. The breakfast available was very good.
Stayed 2 nights in Sep 2018
Response from BW Amedia hotel team. on 15 Oct 2018
Dear guest, thank you for your nice review. We are happy to hear you enjoyed the stay in our hotel. Hope to welcome you again. Lovely day wish you BW Amedia hotel team.

10/10 Excellent

Di, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
The facilities are good.The hotel is situated in a quite area, close to a big Shopping Centre.
Stayed 10 nights in Aug 2018
Response from ANEŽKA on 21 Aug 2018
Dear guest, thank you for such a nice review. We hope you will come to our hotel again some day. Anežka Front offcie manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Missing more space for wardrobe Missing mini bar
Response from Petra B., receptionist on 26 Feb 2018
Dear, Thank You for Your feedback. Our guests opinion is verry important for us. We always trying to make the best stay for all our guests. We hope that You come back to our hotel soon, to make Your stay better than last one. Best regards Petra B., receptionist BW Amedia Praha

4/10 Poor

Rene

Disliked: Staff & service, room comfort
Enjoyable location
Enjoyable location
Stayed 1 night in Nov 2017
Dear Rene, Thank You for Your feedback to our hotel. We are sorry that You wasn't fully satisfaied. We hope that You come back to our hotel to make Your stay 10 out of 10. Best regards Petra B., receptionist BW Amedia Praha

8/10 Good

Enedith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not for me again.
Negative points first: Reception staff weren't very knowledgable. Reception don't have metro tickets for sale unlike other hotels in Prague. When I arrived they said we wouldn't check in until 2pm unless we paid, it was 12.45... I refused and sat in the seating area. After 30 minutes the receptionist came over with our key... so another money making scheme and if the room was already ready was there a need to charge and be awkward? You can not buy a single drink of any kind before 2pm in the hotel even though their information leaflet in your rooms say they sell bottled water. The hotel is a 15 minute walk from the Metro station not 8/10 mins as they claim. Good points: Great room, clean and enough room to move in. I forgot a razor but they keep packs in reception which was brilliant. The bar man was lovely and happy. The panini's he made us were fantastic and really good value. The breakfast was nice and had some variety.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
If you expect a hotel as level as other Best Westerns Hotels, you will be shocked.

8/10 Good

Shelley, The World!

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Needs Met
This hotel isn't quite in the city centre, but it isn't that far either. We found it very convenient, we just took an uber, or the metro, or our tour would pick us up and drop us off. There is a big mall nearby which has lots of shops, a supermarket and a big food court. The wifi is free which is good. Breakfast is included which offered some hot and cold dishes. It was also nice. Hotel rooms are clean and staff are friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

RS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not set up well
Shower pressure really bad. Set up for breakfast is horrible. Far too small an area for hotel of this capacity. Only two slow small elevators.

10/10 Excellent

Reynaldo, Augsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Hotel near Chodov
We checked in for three days in Best Western Hotel, the hotel location is near to the train station and you can use the metro to get to the city of Prague, twenty minutes travel by train, 24 Czech Krone metro ticket for a short one way trip and the ticket is good for 30 minutes. Very good service for a three star hotel, good breakfast, clean place, and a very good price budget hotel. The Mall is located at Chodov train station.

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
small room, cleaning of room was not daily
room was slightly small for 2 people sharing, room was clean when we arrived but it wasn't cleaned during the first day, and for the second day we only got new towels (no cleaning was done). Location is not convenient for PRague sightseeing (but we knew that in advance)

10/10 Excellent

David, East Greenwich, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well-pleased with hotel and breakfast
I chose this hotel based on location halfway to downtown Prague from a colleagues house to the South. It was convenient - about 4 minute walk to frequent buses took me in either direction. There's a "Pizza Go Home" near the bus stop, which was convenient, and pretty good. The staff were friendly, the breakfast extensive and good, and included, the rate reasonable. There's no gym tho. I would certainly stay here again.

8/10 Good

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value away from tourist area

6/10 Okay

Eddie, Canada

Disliked: Room comfort
Not close to anything
Small room on 8th floor. Internet free in lobby but 5€ in the room. Sat in hallway and was able to pick up the free signal. Shower ok but stream was weak. shower curtain and tension rod collapsed after I was done. Arm or head constantly hits poorly placed reading lights over the bed. Stayed one night only because better amenities at lower price and more centrally located hotel near metro Krizikova was full the last night we were in Prague so we had to change. Amedia hotel near the end of the metro line at Chodov. Don't use hotel's taxi to airport at 900 csk. if you ask they will call a taxi company of your choice which only costs 620 csk in early morning 4a.m.