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Reviews of Hotel Gaja

3 out of 5
Hotel Gaja
Ul. Gajowa 12, Poznan, Greater Poland

Reviews

8.2

Very good

Rating 10 - Excellent. 188 out of 522 reviews" "
Rating 8 - Good. 221 out of 522 reviews" "
Rating 6 - Okay. 79 out of 522 reviews" "
Rating 4 - Poor. 23 out of 522 reviews" "
Rating 2 - Terrible. 11 out of 522 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean room for a fair price! The faucet was weirdly loose and the mattress cover had some holes but otherwise no issues. Super close to the main station
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
No coffee making facilities in the room
Stayed 4 nights in Apr 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Agata

Liked: Cleanliness, property conditions & facilities
Good hotel with very nice, professional service.
I stayed at the Gaja hotel for two nights. Nice room, but very uncomfortable bed. The mattress sagged inwards, which made getting in and out of bed very difficult. In the bathroom there was only a container with hand washing gel next to the sink, and there was no container with shower gel or shampoo in the shower cabin. I must admit that the room was clean and had a beautiful view. The restaurant had a very tasty breakfast and dinner, the steak tartare was absolutely delicious.
Stayed 1 night in Nov 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Liked: Cleanliness
Stayed 3 nights in Jun 2023

4/10 Poor

Aurae Mues Chan Hui, London

Stayed 1 night in Jun 2023

4/10 Poor

Urviben

Disliked: Property conditions & facilities
I wanted to enjoy the terrace view in the morning but apparently they only open it after 1pm. The flush was not working. There was no ventilation except a window which won't close.
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value, handy for Poznan Glowna station
Stayed 2 nights in Jun 2023

8/10 Good

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice time,I will be back😁
Stayed 4 nights in Jun 2023

8/10 Good

Radoslaw

Stayed 1 night in Jun 2023

8/10 Good

Derek, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Cute vintage hotel. Lots of art around. Outstanding breakfast in superb dining area. On the low side: no fridge in the room. Furniture is old, almost antique, so are the curtains (kind of matching the overall hotel style, but some in a bad condition). Small retrofit would definitely upgrade my rating.
Stayed 2 nights in May 2023

10/10 Excellent

Eilidh Rose

Stayed 4 nights in Apr 2023

10/10 Excellent

Siarhei

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Konrad

Stayed 1 night in Jan 2023

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

KATERYNA

Stayed 1 night in Nov 2022

8/10 Good

Andris

Stayed 1 night in Oct 2022

6/10 Okay

Mikolaj

Travelled with group
Liked: Property conditions & facilities
I had to fill out a form with information on vaccination against COVID-19 while I was quartered, and I have not found information about such a form anywhere. Also, when I was living in, I had to wait a long time for a room to be allocated due to "lots of exchanges". After receiving the first room, I was unable to enter it, and there was no one at the reception desk to resolve the matter. I had to wait a long time as there was no employee around the reception. After receiving the new room card, I was informed that if I could not open the room, the cleaning lady would do it. After changing rooms, upon entering the room I found slightly dirty towels and a large hole in the curtain. The bedding, room and bathroom were reasonably clean. Only a few programs of not too good quality were working on the TV. Also in one day, one of the two elevators was occupied twice by dirty sheets / towels and cleaning utensils, which meant that only one elevator was available for use. It was very dark in the corridors and around the elevator. The staircase is a bit narrow and the walls in the rooms are very thin. Also at night, the planes flying over and landing in Poznań were a bit disturbing.
Stayed 1 night in Aug 2022

4/10 Poor

Naveed

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible night overal
Room was so warm that difficult to breath, no temperature control, reception staff was so wired and un helpful
Stayed 1 night in Jun 2022

10/10 Excellent

Rostyslava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Loved everything about this hotel . Friendly clean close to airport and town centre . Very friendly people 🙏
Stayed 2 nights in Jun 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great stay. Looking forward for another
Stayed 1 night in Jun 2021

10/10 Excellent

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat and clean
Another great stay. Fast boarding , Clean and quiet. I am looking forward for another night
Stayed 1 night in Jul 2020

8/10 Good

monika

Travelled with family
Liked: Cleanliness, staff & service
Pros and cons evened up
Pros: location, good restaurant, clean sheets, automatic blinds, elevator, nice receptionist. Cons: noises at night, poor wifi, dark old building, lack of towels/had to request them, sheets to small to cover a mattress - no mattress pad just a single flat sheet, one pillow and a light cover.
Stayed 2 nights in Feb 2020

10/10 Excellent

Miss j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everything was fantastic
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean, friendly good location. Carol the barman was excellent. Very attentive and polite. Food was really tasty and reasonably priced. Would stay again
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Staff were very friendly. Hotel was clean but tired (well the room I was in on the 5th floor was tired). Breakfast was continental and sufficient (25zt). Public car parking outside the hotel, no payment required between 1800-0800. Ticket machine about 50m down the street. We just ensured we got a ticket just before 0800 for an hour or so (to cover us for breakfast. The hotel do have minimal car parking at a charge. It is a short walk (20 mins) from the old square but there are closer restaurants. I would happily stay here again.
Stayed 2 nights in Nov 2019
Response from Joanna on 7 Oct 2020
Thank You :)

10/10 Excellent

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fvourite hotel
my favourite hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and prices. It was warm and quiet place to rest before long flight home. Had some trouble with wifi but if it’s not working in your room, try to log in at the lobby- I had connection after that. That was my second stay- I will be back!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpfull and pleasant. It was late when we arrived so nothing open bar reception . Straight to bed then and unfortunately the double bed only had a single bed duvet ?? Turned it sideways but we didn't get a great sleep as cold! Toilet a bit rocky? Duvet I'm sure would not have been a problem if we had arrived a bit earlier. Roy.
Stayed 1 night in Sep 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
night stay in Poznan, good price.
Hotel was ok and location was fine. The room was clean and bed was fine. The receptionist was very friendly and helpful. We reserved a room for 3 but went up to the room there was only one bed. The girl at reception was very nice and changed our room to one with a sofa bed as well. There were no sheets or towels for the 3rd person so we had to get those ourselves and make the bed. Not really what you’d expect from a 3 star hotel but it wasn’t the end of the world. There was a coffee machine but no coffee or tea, there was a bowling alley but it wasn’t open. There is no air conditioning in the rooms.he price was great but overall there are better options available in Poznan.
Stayed 1 night in Aug 2019

8/10 Good

Oksana

Liked: Property conditions & facilities, room comfort
Nice hotel
Good hotel with a great interior and perfect location. Disadvantages: no air conditioning in there room and served old rept towels. Additionally, very poor breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good 👍
I have stayed before and I will stay again
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, comfy beds. The rooms require a hairdryer
Stayed 2 nights in May 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good 😄👍
I could pick up on a few imperfections like the paint on the lift door, but the overall Art Deco look is great and for a hotel between the airport and (a small walk to) the main station for this price, could only give a great review, will stop often
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good
Stayed 1 night in Feb 2019
Response from Joanna on 28 Mar 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and pretty comfortable. The staff was friendly and helpful.
Stayed 3 nights in Jan 2019
Response from Joanna on 30 Mar 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Joanna on 30 Jan 2019
Thank you :)

10/10 Excellent

Sandra Vaitkeviciute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Ok for one night
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and affordable
Needed somewhere close to Poznan station, and this was ideal. Great staff, room with a balcony overlooking a park, clean bathroom, several trams close by.
Stayed 1 night in Apr 2018

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once more perfect. All great. Location, staff, facilities and value for money,