View from property

Reviews of Hotel do Mar

4 out of 5
Hotel do Mar
Rua Goncalo Velho s/n, Povoacao

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 190 reviews" "
Rating 8 - Good. 90 out of 190 reviews" "
Rating 6 - Okay. 18 out of 190 reviews" "
Rating 4 - Poor. 5 out of 190 reviews" "
Rating 2 - Terrible. 3 out of 190 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and nice room with great view.
Stayed 2 nights in Apr 2024

4/10 Poor

alison

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The breakfast was consistently good we stayed for three nights. The shower leaked, and it appeared that the taps were not fully adhered to the wall, which means that it leaked out through the bottom every time someone showered. Beds were old and very springy so sleeping not overly comfortable, but everything was clean just very basic. Reminded me of higher end hostel room. Very limited restaurants in town and closet place 20 away Furnas. Staff disinterested but ok and mostly pleasant. There was no safe in the room, and my son had left his AirPods in his bag in room. He didn’t use them while he was staying there and just assumed they were in his bag but when we left and we’re on the road, we noticed they were gone we called the hotel and they said they did not find them in the room. We tried again the next day and sent an email and they said they had checked, and nothing was found. However once back in Canada we got alert that someone had charged them and whoever had them was in hotel area. Would have been nice if had safes in room. Overall would not stay there again and could not reccommend due to beds, leaking tub and item missing. We stayed at two other hotels in our one week in the both much better. Would put hotel at 2-3 star.
Stayed 3 nights in Mar 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly delicious burger from the bar!
Stayed 1 night in Feb 2024

8/10 Good

Paulo

Stayed 3 nights in Sep 2023
Response from Maria Furtado on 17 Oct 2023
Olá Paulo,Muito obrigada pela sua avaliação e pela sua estadia connosco na Vila da Povoação. Ficamos muito satisfeitos por saber que usufruiu de uma experiência, no geral, agradável e esperamos ter o grande prazer de o voltar a receber no futuro.Tudo de melhor, A Equipa do Hotel do Mar :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last here in 2016, better now. Upgrades and less spartan. Like using as base location bouncing between NE and E coastal towns. Great walking town with excellent oceanfront park pool beach. Try the club sandwich at the bar...labor intensive for only 7euro! Decent breakfast buffet too. Will of course return.
Stayed 2 nights in Aug 2023
Response from Maria Furtado on 5 Sept 2023
Hi Richard!Thank you very much for your return and for sharing your wonderful words. We are very happy to know that you have enjoyed a pleasant experience with us at Vila da Povoação, from our Breakfast offer to our Location by the Sea. We hope to have the great pleasure of your return soon to São Miguel and Hotel do Mar :)

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome location would stay again only complaint is pool area needs some touch up very clean and Awsome but could use a coat of paint
Stayed 6 nights in Aug 2023
Response from Maria Furtado on 21 Aug 2023
Hi Jorge!Thank you very much for your choice and for sharing your honest opinion. We are happy to know that you have enjoyed our Location by the Sea and we hope to have the opportunity of your return soon.All the best,The Team from Hotel do Mar :)

6/10 Okay

MAGAN

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property should not be rated as 4 star , 4 star rating is mis leading , mattresses are very bad quality ,parking is on the street and not a hotel secured parking . Staff was very nice and hotel is clean . Buffet breakfast is good . However not sure how this hotel property is rated 4 star .
Stayed 2 nights in Jul 2023
Response from Maria Furtado on 17 Aug 2023
Hello Magan, thank you for your choice and for sharing you honest opinion. We are sorry for not exceeding your expectations during your stay. We hope to have the opportunity of your return in the future and in a time when you can check some improvements.All the very best,The Team from Hotel do Mar :)

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, beautiful view of the ocean, clean rooms, delicious breakfast
Stayed 1 night in Jun 2023
Response from Maria Furtado on 27 Jul 2023
Hi Jessica!Thank you very much for your choice and for sharing your wonderful review ;) We are very happy to know that you have enjoyed our priviledged Sea View, our Breakfast offer and our level of Cleanliness. We hope to have the great pleasure of your return to Vila da Povoação and our Hotel do Mar :)

2/10 Terrible

Albertina

Liked: Cleanliness
Disliked: Staff & service
Staff at front desk very unpleasant
Stayed 8 nights in May 2023
Response from Maria Furtado on 1 Jun 2023
Hello Albertina,We're sorry to hear that you have not enjoyed our Team performance.All the best,The Team from Hotel do Mar :)

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a cool hotel, art work and the observation tower were wonderful! Staff very helpful, and the breakfast was tasty, offering many choices. The town has lots of history, with clean streets, very quiet, except when football match on TV!
Stayed 1 night in May 2023
Response from Maria Furtado on 8 May 2023
Hi Cathy!Thank you very much for your stay with us at Vila da Povoação and for sharing your wonderful review. We are very happy to know that you have enjoyed a pleasant stay and have especially enjoyed our Breakfast offer and the level of Calmness of our atmosphere.We hope to have the great pleasure of your return soon,The Team from Hotel Ponta Delgada :)

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2023
Response from Maria Furtado on 9 May 2023
Hello,we are sorry to know that you have not enjoyed your stay with us and that you haven't shared the least positive aspects of your experience. All the best,The Team from Hotel do Mar

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service
Lovely place and attentive staff
Stayed 4 nights in Oct 2022
Response from Maria Furtado on 10 Oct 2022
Hi Lucia!Thank you very much for your stay and for dedicating some of your time to review your experience at our hotel. We are very happy to know that you have enjoyed a pleasant experience at Vila da Povoação and we hope to have the great pleasure of your return soon!All the very best,The Team from Hotel do Mar :)

10/10 Excellent

Laudalino

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Beautiful hotel clean beautiful people
Stayed 1 night in Jul 2022
Response from Maria Furtado on 19 Jul 2022
Hello Laudalino! Thank you very much for your choice and for taking the time to review your experience so wonderfully. We hope to have the great pleasure of your return soon to Vila da Povoação ;) All the very best, The Team from Hotel do Mar :)

2/10 Terrible

John

Stayed 5 nights in Jun 2022
Response from Maria Furtado on 15 Jun 2022
Hello John, We are sorry to know that you haven't enjoyed your experience with us. We would've enjoyed to know more details so we could improve the lest positive aspects. We hope to have the opportunity of your return so we can make up to your experience, The Team from Hotel do Mar :)

8/10 Good

McKenzie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel
Stayed 1 night in May 2022
Response from Maria Furtado on 15 Jun 2022
Hi McKenzie! Thank you very much for your choice and for taking the time to review your stay with us at Vila da Povoação ;) We are happy to konw it was an overall positive experience and we hope to have the pleasure of your return soon. All the best, The Team from Hotel do Mar :)

8/10 Good

Carl L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 7 nights in May 2022
Response from Maria Furtado on 15 Jun 2022
Hi Carl! Thank you for your choice and for sharing your review ;) We are happy to know it was a peaceful stay and we hope to have the great pleasure of your return soon to Vila da Povoação. All the best, The Team from Hotel do Mar :)

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put Claudia in charge! :)
Lovely room. Claudia was so helpful. Great stay
Stayed 2 nights in May 2022
Response from Maria Furtado on 15 Jun 2022
Hi Patrick! Thank you very much for your stay and for sharing your wonderful review. We are very happy to know that you have enjoyed your experience and especially our Team Performance ;) We hope to have the great pleasure of your return to Vila da povoação, The Team from Hotel do Mar :)

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this area and liked the property a lot. The room was great, we faced the ocean and it was a beautiful view every day. This is a quiet area, very convenient, easy to find and walk around the area. Also very convenient to get to major roads to visit the island. The room was spotless, clean, modern. Staff was very nice, check in was great, the staff helped us exchange our money which was wonderful as we didn't know we couldn't do it at the airport. Convenient to grocery store 1 minute away, a couple of nice places to eat 1 minute away walking. The breakfast was great, plenty of options, nice and clean and the tables were cleaned very well. We had a great stay here, the location was wonderful to see the eastern side of the island. Highly recommend!
Stayed 2 nights in May 2022
Response from Maria Furtado on 15 Jun 2022
Hi Teresa! Thank you very much for your wonderful words. We are very happy to know that you have enjoyed a pleasant stay with us at Vila da Povoação and we hope to have the great pleasure of your return soon! All the very best, The Team from Hotel do Mar :)

10/10 Excellent

Carminda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people were friendly and place very safe
Stayed 8 nights in May 2022
Response from Maria Furtado on 16 May 2022
Olá Carminda! Muito obrigada pela sua preferência e pela sua avaliação tão positiva ;) Ficamos muito satisfeitos por saber que apreciou a sua estadia no nosso hotel na Vila da Povoação e esperamos ter o enorme prazer do seu regresso em breve ;) Tudo de melhor, A Equipa do Hotel do Mar :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2020
Response from Maria Furtado on 20 Mar 2020
Hi! Thank you for your for choosing Hotel do Mar and for taking the time to review your experience ;) We are extremely happy to know it has been an overall positive stay and hope to have the pleasure of your return. All the best! The Team from Hotel do Mar :)

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy night
Lovely hotel by the water. Carnival festivities were happening that night and the hotel offered complimentary tickets to attend. Friendly staff and service.
Stayed 1 night in Feb 2020
Response from Maria Furtado on 28 Feb 2020
Hi Martin! Thank you for choosing Hotel do Mar for your stay in São Miguel ;) We are very happy to know that you have enjoyed our location and our Team performance ;) We hope to have the privilege of your return soon! Cordially, The Team from Hotel do Mar :)

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from Maria Furtado on 28 Oct 2019
Hi! Thank you for sharing your evaluation with us. We are happy to know it was an overall positiive experience. Cordially, The Team from Hotel do Mar ;)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and quiet. Good for short stop by travelling
Stayed 1 night in Oct 2019
Response from Maria Furtado on 25 Oct 2019
Hi! Thank you for your amazing review to our hotel. We hope to see you again at Povoação ;) All the best, The Team from Hotel do Mar :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, ocean view, pool, free parking, shop nearby.
Stayed 5 nights in Sep 2019
Response from Maria Furtado on 26 Sept 2019
Hi! Thank you for joining us at Hotel do Mar and for dedicating some of your time to review your experience in such a wonderful way. We are extremely happy to know that you have enjoyed your experience and we hope to have the pleasure of you return soon ;) All the best, The Team from Hotel do Mar

8/10 Good

Gil, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre, easy to walk to restaurants and businesses. Breakfast provided but not much selection and same options every day.
Stayed 2 nights in Sep 2019
Response from Maria Furtado on 23 Sept 2019
Hi Gil! Thank you for your stay and for dedicating some of your time to review your experience with us. We are happy to know that you have enjoyed our location and will try our best to improve our breakfast offer ;) We hope to have the pleasure of receiving you again. All the best, The Team from Hotel do Mar

8/10 Good

Vivienne, Adare, Limerick.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Very good breakfast, better than some of the more expensive hotels!
Stayed 2 nights in Jul 2019
Response from Maria Furtado on 5 Aug 2019
Hi Vivienne! Thank you for sharing with us your amazing review to our Hotel. We are happy to know that you’ve enjoyed a pleasant stay at Vila da Povoação, and we hope to have the privilege of your return soon. All the best, The Team from Hotel do Mar

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Quiet
Povoacao is a quiet little town on the east end of San Miguel. Hotel do Mar is a comfortable 3 star (my rating) hotel with a lot of charm. If you're looking for high end and 5 star, keep looking. We would stay here again. We asked for and received a sea view room with a balcony. Although the hotel offers free indoor parking, there is plenty of free parking in a couple lots right next to the hotel which make more sense. The WiFi is very good. The nicest restaurant in town is on the water next to the larger parking lot. The pizza place in the center of town is also good with a very pleasant owner and a large selection of nice baked goods.
Stayed 3 nights in Jul 2019
Response from Maria Furtado on 23 Jul 2019
Dear Michael, Thank you for staying with us and for taking the time to review us in such wonderful way. We are happy to know you’ve enjoyed your stay at Vila da Povoação and would gladly repeat the experience. We hope to have the privilege of your return soon. All the best, The Team from Hotel do Mar

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel stay
Friendly and helpful staff. As there are no sightseeing tours feom.this part of the island, the front desk staff arranged for a taxi driver to "tour" us around the island. Billy, our driver, was entetaining and helpful explaining things that we were seeing along our route. Our flight to the mainland was early in the morning and after asking for a "breakfast box" the hotel had ours waiting for us when we came down to the lobby. Breakfast was good, albeit a little on the low side, but that was likely due to the volume of guests. It was hard for the staff to keep up with bringing out fresh food and cleaning tables. The pool and hot tub area was good. We had a room with a sea view and it was excellent with a large balcony. Our room was clean and spacious enough for two.
Stayed 3 nights in Jun 2019
Response from Maria Furtado on 8 Jul 2019
Dear Leanne, Thank you for reviewing your experience at our Hotel. We are happy to hear it was an overall positive experience and we thank you for your comprehension on our Breakfast Offer. We hope to have the pleasure of receiving you again. All the best, The Hotel do Mar Team

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv in room appeared to be a 24" up in the corner of the room. Missing channel for RPT Acores. Deck furniture dollar store quality. No desk in room.
Stayed 13 nights in May 2019
Response from Maria Furtado on 14 Jun 2019
Hello Phil! Thank you for your honest review to our Hotel do Mar. We are happy to hear it was an overall positive experience. We will try to improve some of the negative aspects you’ve mentioned above. We invite you to return soon and check some of these changes, it will be our pleasure to receive you again😉 All the best, The Team from Hotel do Mar

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Good coffee machine as well.
Stayed 7 nights in Apr 2019
Response from Maria Furtado on 29 Apr 2019
Dear Guest, Thank you for the great review on our Hotel do Mar! We are glad to know you've enjoyed your experience with us, and specially enjoyed our Location and our Coffee ;) We hope to have the pleasure of receiving you again in Povoação. All the best, The Team from Hotel do Mar

10/10 Excellent

sarah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel with everything you need. Only downside is that the toiletries are poor (no showergel and a sachet of shampoo). Breakfast is nice and the room is good. Lots of parking around and nice pool/jacuzzi overlooking the moutains. Staff are friendly and helpful. Could prepare breakfast early for us.
Stayed 5 nights in Oct 2018
Response from Maria Furtado on 19 Nov 2018
Dear Sarah, What a nice review! It’s a pleasure to know that we were able to contribute for a positive stay in São Miguel Island and that you enjoyed our hotel. In the name of our team we thank you and invite to return in the near future. All the best, The Team from Hotel Ponta Delgada

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2018
Response from Beatriz on 5 Sept 2018
Dera Guest, Thanks for staying with us. We appreciate your feedback. Best regards.

10/10 Excellent

gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Beatriz on 3 Sept 2018
Dear Gal, Thanks for staying with us. Our team is really happy to receive a 5 out of 5 evaluation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but could be so much more
It was clean and comfortable, the breakfasts were fine but there is no character to this hotel. It may be due to the fact the Azores have a short tourist season, I’m not sure but it does not make you want to spend time in the hotel even for a drink
Stayed 2 nights in Aug 2018
Response from Beatriz on 27 Aug 2018
Dear guest, Thank you for your preference! Thank you too, for your feedback. It will help us to continually improve our services. We will enjoy welcoming you again. All the best,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Phone did not work no towels for beach breakfast was aufull coffee all fome if the food ended that was it no more coming out I was very disappointed and I have been to a lot of hotels no way it is a four star hotel wound not go back
Stayed 8 nights in Jul 2018
Response from Beatriz on 3 Sept 2018
Dear Guest, We're sorry to know that our services did not meet you expectations. Thanks for staying with us. We appreciate your feedback.

8/10 Good

Dalia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints, very nice accommodations, I liked the fact that it was close to the ocean, would go back
Stayed 4 nights in Jul 2018
Response from Carolina on 7 Aug 2018
Dear Dalia, We would like to thank you for your recent stay and for your feedback. It is always a pleasure to know that our guests enjoyed our services. Best regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Quiet setting. Nice lobby to read. Pool and hot tub.
Stayed 1 night in Jul 2018
Response from Carolina on 7 Aug 2018
Dear Guest, Thank you for your preference. We appreciate your feedback. Hope to see you soon.

8/10 Good

mary, twickenham

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach and town
Great hotel with pool, close to harbour, beach and town centre Walls are very thin, next door TV pr talking could be heard throughout the night
Stayed 2 nights in Jul 2018
Response from Carolina on 24 Jul 2018
Dear Mary, Thank you for your preference and for giving us your feedback. It's always a pleasure to know that our customers enjoyed their stay with us. We hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Carolina on 27 Jun 2018
Thank you very much for sharing your experience with us. Greetings from Hotel Ponta Delgada.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty location with ocean view
Helpful info from front desk staff. Room was clean quiet and comfortable.
Stayed 5 nights in Jun 2018
Response from Tiago on 19 Jun 2018
Thank you very much for sharing your experience with us. It is without a doubt a pleasure to know that you enjoyed our services.

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful and the little town nearby had great food. The hotel beds were not comfortable. Only stayed 1 night which was just fine.
Stayed 1 night in Jun 2018
Response from Tiago on 19 Jun 2018
Thank you for choosing Hotel do Mar to enjoy the island. Your opinion is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Tiago on 19 Jun 2018
Thank you for your feedback and we are very glad you enjoyed São Miguel Island.

8/10 Good

jan

Liked: Cleanliness, staff & service, room comfort
Nice hotel overlooking the ocean
Lovely staff members - very helpful with good advice on where to go, what to do etc. Hotel quite quirky and a bit dated in the public areas, but clean. It would be helpful if there was an accurate menu in the bar. While there was a menu lots of advertised items weren't available. - probably until the summer season.
Stayed 6 nights in May 2018
Response from Mr. Soares on 29 May 2018
Thank you for your feedback it will help us continually improve our services.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming town, great hotel
stayed here for one night after spending an afternoon at Furnas, on our way to Nordeste. very convenient drive from Furnas, and the hotel was excellent, a beautiful room with balcony overlooking the harbour and ocean. Povaocao is a charming little town with a dramatic setting of steep cliffs rising from both sides of the river - seems like it is often overlooked by tourists.
Stayed 1 night in Oct 2017
Dear Victor, Thank you for staying with us. We appreciate your comment, it’s always a pleasure to know that you enjoyed our services. We hope to have the privilege of your choice on your next visit to São Miguel, Azores. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, beautiful view
Stayed 4 nights in Sep 2017
Dear Guest, Thank you for choosing Hotel do Mar to enjoy our wonderful Island. Thank you too for your feedback and we are very glad your hotel and facilities. We hope to have a pleasure to receive you again at Ciprotur Hotel Group. All the best,

10/10 Excellent

Maia, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the ocean. Tasty breakfast
We enjoyed our stay in that hotel. The complimentary breakfast ( buffet) was tasty. There is swimming pool and hot tub
Stayed 7 nights in Sep 2017
Response from Rodrigues on 6 Oct 2017
Dear Maia, Thank you very much for your kind words about your recent stay at Hotel do Mar. It is really good to know you enjoyed our Hotel services and facilities. Nothing is more important to us than satisfaction of our guests. Everyday, our team works hard to promote a wonderful experience to our guests. We hope to have a pleasure to receive you again at Ciprotur Hotel Group. All the best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful views, paper thin walls.
The staff was wonderful and sent us to a restaurant in the next town where we had one of the most beautiful meals on our trip. The ocean view was amazing, the sound of the waves at night lulled us to sleep, and the sound of the neighbour's tv woke us up. You can hear the toilet being used in the next room as well as the walls are so thin. The breakfast was terrible. Tang and instant coffee, loads of options but nothing fresh in this land of fruit and beautiful baked goods.
Stayed 1 night in Sep 2017
Dear Guest, Thank you very much for your preference, and thank you a lot for sharing with us your recent experience at Hotel do Mar. It is really good to know you enjoyed your stay at our hotel, specifically our staff and view of the ocean and waves. We will analyze the negative points that you talk about to solve them soon as possible. You opinion is very important to us to improve continuously the quality of our services. We hope to have a pleasure to receive you again at Ciprotur Hotel Group, All the best,

8/10 Good

Nelson, Mississauga, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and restaurants
Great location, nice hotel with good breakfast. Will return, highly recommend.
Stayed 3 nights in Sep 2017
Response from Carolina Rodrigues on 14 Sept 2017
Dear Nelson, Thank you very much for sharing you recent experience at Hotel do Mar. It is really good to know you enjoyed our services, breakfast and location. Our guest’s opinion are very important to us! Everyday, we are working to promote a wonderful experience to our guests. Your satisfaction is the priority. We hope to have the pleasure of welcoming you again. All the best,

6/10 Okay

Andy, UK

Liked: Cleanliness
Hotel off the beaten track
The Hotel do Mar is around half the cost of those located in Ponta Delgado. This is (I guess) because it is located in a small town called Povoacao which is drive of about 1 hour from Sao Miguel's capital. Most roads are fine. Some have multiple pot holes or are narrow. Choose your route carefully!
Sunny Hotel do Mar
Stayed 7 nights in Jul 2017
Response from Tiago Soares on 29 Jul 2017
Thank you for your feedback it will help us continually improve our services. The route to Povoação is one if the best parts of experiencing São Miguel island. There are to main routes The South rout through Vila Franca do Campo and the North rout troug Ribeira Grande.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at the hotel at 3:00AM and was greeted by Adriana at the front desk. She was very courteous and accommodating. I stayed at the hotel for 3 nights and couldn't have selected a better location away from Ponta Delgada. It's right by the ocean and the scenery is breathtaking. There was plenty of iitems to select from the buffet Hotel Breakfast. And a restaurant is only a block away. It is about a 45 minute drive from the airport so rent a car.
Stayed 4 nights in Jun 2017
Thank you for your feedback and we are vely glad to have given you a pleasant stay in São Miguel island.