We stayed at the Eden Roc one week before they closed for the season but you would never have known it. The service was simply AMAZING. All of the staff from the front desk to housekeeping was delighted to serve you. The breakfast server, Tony, was great. Every day he made you feel like you were at home and remembered your beverage preferences for each day. My wife and I were staying for our anniversary and Tony already knew who we were and our occasion on our first morning. He even provided us a special tart each morning to help us celebrate. Grazie Tony! Our stay at the Eden Roc was sent over the top by our OUTSTANDING evening server Carlo. Carlo delivered our room service the first night and set up a lovely candle light dinner on our patio for us. The next day we were surprised to find that Carlo was our server in the restaurant as well. We did not stop talking about Carlo for our entire trip. His service was impeccable but what really set him apart was his intentional effort to get to know us and help to ensure that our vacation was perfect. We asked him questions about the local busses and sights and he was very knowledgeable and helpful. We never had the opportunity to meet the chef but the food at every meal was unparalleled. It became the bar by which we measured all our other meals in Rome, Florence, and Venice and we never found its equal! It is because of this memorable service and the beauty of the property that we will make every effort to return!
We stayed here 2 nights during off season for our honeymoon. We had a room on the 3rd floor with a large terrace overlooking Positano - it was amazing!!!! Room was clean and comfortable, it wasn't very big though and a ceiling fan would have been nice as room got a little stuffy. Shower was tight but had great water pressure. The only thing that didn't work out for us as planned was the room rate we purchased from expedia included a "breakfast buffet". Once at the hotel they charged us 12 Euro per person per day for breakfast as expedia did not have the correct specifics on our room reservation requirements. This wasn't the first mistake expedia made either; the other hotel we booked a "balcony garden room" only to arrive and find that these rooms do not exist at the hotel. The hotel staff was nice and explained that sometimes there is a translation error from Italian to English, I get it but I also want to get what I expect I am paying for...
We had a fabulous stay at villa franca. The staff are professional, courteous and extremely helpful. Breakfast was fantastic and the servers kindly offer espresso drinks each morning. Loved just hanging out in the lounge over wine and some games. Will definitely come back again.
Sumptuous hotel, excellent reception and staff services, I felt very welcomed and cared for especially when alone. The dining rrom staff were especially attentive and pleasant.
The appartment was perfectly clean with good facilitiies but disappointed not to have a window in either bedroom or living area otherwise perfect and lighting and plug sockets useful.
Wifi reception variable, was not available for many hours during my stay from 18th-24th even between 1 and 4 in the mornings.
Food excellent in both choice, presentation and taste-the salad of little shrimps memorable for ever!
Lovely staff, great location, great facilities, excellent food.
My room was spacious, had a sea view and had an original design, with grotto-like rocks sticking out of the walls. Only criticism: the walls in the bathroom were damp & needed re-doing
Hotel Villa Rosa met our expectations (the rooms are not as spacious as the website photos will lead you to believe though) in it's location location location and customer service.
Our balcony view was breath taking anytime of day...the different lighting of the water and the hills...
The breakfasts at Villa Rosa exceeded our expectations. Each morning a tray of everything you could want, delivered to your patio in the warm morning light by a quick and courteous staff.
We will be back.
Paula from Seattle, WA
Villa Rosa is situated conveniently near the centre of Positano, just a few minute’s walk away from the beach, restaurants …More
We were extremely pleased with everything about this hotel. The managers (Giuseppina and Francesca?) were warm, gracious and welcoming throughout our stay. The room was nicely decorated, clean and surprisingly large. The breakfast, on the veranda includes great view of Positano, and was delightful. Definitely recommended.
Lovely hotel with beautiful view and a balcony to sit on. Local bus stop right outside the door. Only a few streets walk up to the top for SITA bus. Breakfast was lovely sitting outside overlooking the coastline. Would highly recommend this hotel. My daughter had her 13th birthday while visiting and surprised her with a beautiful chocolate cake.
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