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Excelsior Palace Hotel

Via San Michele Di Pagana 8 Rapallo, 16035 Italy

Luxury spa hotel offering panoramic sea views

Portofino Coast
The Excelsior Palace Hotel lies on the Portofino Coast, 1 km (0.5 mi) from Rapallo castles and ruins, 7 km (4 mi) from Portofino, 30 km (19 mi) from Genoa, and 70 km (43 mi) from Cinque Terre. Show more
Wellness center
The Excelsior Palace Hotel features an outdoor infinity pool, as well as a heated indoor pool and a health club. The hotel offers a spa, 2 restaurants, 2 bars, and a daily breakfast buffet.
Sea views
Guestrooms feature stupendous views looking down on the sea and pillow menus. High-definition LCD TVs have satellite channels and pay movies. Bathrooms offer robes, slippers, and toiletries. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Double Classic - Free access to Beach and Health club
1 queen bed or 1 twin bed with cotton sheets and pillow menu. City view and/or sea view. 22 square meters (237 square feet). High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Double Superior - Free access to Beach and Health club
1 king bed or 2 twin beds or 1 bed with cotton sheets and pillow menu. City view and/or sea view. 28 square meters (301 square feet). High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Double Deluxe - Free access to Beach and Health club
1 double bed or 2 twin beds or 1 bed with cotton sheets and pillow menu. Balcony and view of the Gulf of Portofino or Bay of Rapallo. 35 square meters (377 square feet). High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Family Junior Suite - Free access to Beach and Health club
1 double bed or 2 twin beds with cotton sheets and pillow menu. Bow window with city view and/or sea view. 50 square meters (538 square feet). No separation between bedroom and sitting room. Decorated in pastel colors. High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Stereo. Direct-dial phone. Minibar. Bathroom with jetted tub and separate shower, telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Classic Double Single Use - Free access to Beach and health club
1 double bed with cotton sheets and pillow menu. City or sea view. 22 square meters (237 square feet). High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Superior Double Single Use - Free access to Beach and Health club
1 double bed with cotton sheets and pillow menu. City view and/or sea view. 28 square meters (301 square feet). High-definition LCD television with satellite channels and pay movies. Wireless high-speed Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
Deluxe Double Single Use - Free access to Beach and Health club
1 double bed with cotton sheets and pillow menu. Balcony with view of the Gulf of Portofino or Bay of Rapallo. 35 square meters (377 square feet). High-definition LCD television with satellite channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone. Minibar. Bathroom with telephone, bathrobes, slippers, hair dryer, and bidet. Complimentary exclusive Laura Tonatto toiletries. In-room safe. Complimentary daily newspaper. Turndown service. Air conditioning. Climate control.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • All guests staying in hotel guestrooms must be registered with the hotel.
Policies
  • Pets accepted
  • Check-out time is Noon
  • Check-in time starts at 2 PM
  • Pet policy - dogs and cats only
  • Caters to couples
  • Caters to families
  • American Express accepted
  • Diners Club accepted
  • MasterCard accepted
  • Visa accepted
  • Maximum number of pets per room - 1
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: EUR 10 per pet, per day
    • Fee for wireless Internet in business center: EUR 22 (for 24 hours, rates may vary)
    • Fee for wireless Internet in public areas: EUR 22 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: EUR 22 (for 24 hours, rates may vary)
    • Breakfast fee: EUR 25 (approximate amount)
    • Facilities fee: EUR 50 per person and includes use of:
    • - Swimming pool
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Cribs are available free of charge for children up to 3 years old.

Awards and Affiliations

The property is a member of Preferred Hotels & Resorts.

Property Amenities

  • Full-service health spa
  • Steam room
  • Concierge desk
  • Health club
  • Bar/lounge
  • Restaurant(s) in hotel N
  • Room service (limited hours)
  • Parking (surcharge)
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Multiple small meeting rooms
  • Multilingual staff
  • 24-hour front desk
  • Number of floors -
  • Beauty services
  • Dry cleaning/laundry service
  • Air-conditioned public areas
  • Elevator/lift
  • Year Built - 1901
  • Business center
  • Doorman/doorwoman
  • Room service
  • Swimming pool - outdoor
  • Total number of rooms - 130
  • On-site car rental
  • One meeting/conference room
  • Parking limited (surcharge)
  • Rooftop terrace
  • Luggage storage
  • Laundry facilities
  • Audio-visual equipment
  • Babysitting or child care
  • Poolside bar
  • Sauna
  • Airport transportation (surcharge)
  • Swimming pool - indoor
  • Swimming pool - outdoor seasonal
  • Breakfast available (surcharge)
  • Business services
  • Fitness facilities
  • Half board rates available
  • Full board rates available
  • Wireless (high-speed) Internet access - surcharge
  • Beach/pool umbrellas
  • Marina on site
  • Massage - spa treatment room(s)
  • Valet parking
  • Porter/bellhop
  • Private beach
  • Number of restaurants - 2
  • Meeting facilities size (meters) - 650
  • Number of meeting/conference rooms - 9
  • Secretarial services
  • Number of buildings/towers - 2
  • Spa services on site
  • Umbrella
  • Wedding services

Rooms

The Excelsior Palace Hotel offers 130 guestrooms with sea and city views. Beds feature pillow menus and cotton sheets. High-definition LCD televisions come with satellite channels and pay movies. Wireless Internet access (surcharge) is provided, along with direct-dial phones. Bathrooms include bathrobes, slippers, and bidets, and toiletries. Bathroom telephones and hair dryers are available. Stocked minibars are offered. Suites feature stereos, jetted tubs, and separate showers. Guests enjoy turndown service, and in-room childcare (surcharge).

Room Amenities

  • Pay movies
  • Climate control
  • Direct-dial phone
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Slippers
  • Bidet
  • Electronic/magnetic keys
  • Satellite television service
  • Window opens
  • In-room safe
  • Cribs (infant beds) available
  • Air conditioning
  • Complimentary newspaper
  • In-room massage available
  • Turndown service
  • In-room childcare (surcharge)
  • High-definition television
  • Wireless high-speed Internet access (surcharge)
  • Individually furnished
  • Pillow menu
  • LCD television
  • City view

Dining

Lord Byron - Traditional Ligurian and modern cuisine for lunch and dinner. Terrace seating available. A breakfast buffet featuring regional and low-calorie dishes is available each morning.

Eden Roc - Seaside terrace restaurant focusing on regional seafood dishes. Open seasonally.

Room service - Available during limited hours.

Recreation

  • Golf - miniature nearby
  • Golfing nearby
  • Snorkeling nearby
  • Boating nearby
  • Sailing nearby
  • Water skiing nearby
  • Motor boating nearby
  • Boat launch nearby
  • Tennis nearby
  • Bicycle rentals nearby
  • Horse riding/rental nearby
  • Windsurfing nearby
  • Scooter/moped rentals on site
  • Swimming on site
  • Golf lessons available nearby

Spa

  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Turkish bath/Hammam in spa
  • Nutrition consultation in spa
  • Ocean view from spa
  • Massages
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Excelsior Palace Hotel

4.6
out of 5
avg. guest rating
Hotel service:
4.6
Hotel condition:
4.6
Room cleanliness:
4.8
Room comfort:
4.5
Location:
4.6
Neighbourhood:
4.4
92%

of guests recommend

out of 36 reviews

Write a review of this hotel

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luis m from Buenos Aires
5.0
out of 5
Recommends this hotel
Posted 20 Oct 2011

“excelent option in Rapallo”

Excelent hotel, friendly, comfortable,good location, excelent view of the sea. I liked too much.

A Traveller from Sydney Australia
5.0
out of 5
Recommends this hotel
Posted 10 Oct 2011

“Another Age”

Close you eyes and you could be back in 1920 in this gloriously romantic hotel. I felt like I was on the set of a Grace Kelly movie. The view from the breakfast terrace was just beautiful. Rooms were spacious and beautifully appointed. The highlight of the hotel was the reception staff who were beyond helpful. The hotel was very quiet, not much happening at night but it was the off season

Area recommendations
Loved Portofino.
A Traveller from Palos park, IL
3.0
out of 5
Does not recommend this hotel
Posted 17 Sep 2011

“Nice view, but..”

The room was just ok. On par with motel - 8. Junky furniture and tiny room. View was pretty, but I think the hotel is over-rated. Was glad I was alone. The room was way too small for two people. I thought the concierge was very helpful and nice, but the pool-towel police were a bit over the top and the room service menu was ridiculously over-priced! The reason I chose the hotel was for the pools, but the pool hours were extremely limited. No chance to get in early a.m. laps or cool off at the end of the day.

Area recommendations
S. Margarita-la Tessa restaurant. Beautiful view. Stunning. Great food.
When to go
Don't go in summer. Wait until Oct or nov. It's way too hot in summer
Must see
La Tessa restaurant, but take a cab. Hard to find
Other
Hike the cinque terre
A Traveller from Zurich
4.0
out of 5
Recommends this hotel
Posted 12 Sep 2011

“Good hotel”

Hotel is well placed for the centre of Rapallo overlooking the sea. Room was a little disappointing the decor was looking a little tired but it was clean we had a nice view of the town and harbor. Pool area is very good with great views. Only ate breakfast in the hotel which was good but there are great restaurants in Rapallo. Boat trip to Portofino and surrounding area recommended.

Tom D from New york, NY
5.0
out of 5
Recommends this hotel
Posted 9 Jun 2011

“Refinement in Rapallo”

This hotel is splendid in all respects and an excellent base from which to explore the Portofino peninsula. The amenities are top notch, the rooms comfortable and with great views, and the staff very helpful. Now all they need is a crosswalk (zebra crossing) to cross the busy street leading down to the town center. That way cars must yield the right of way. Or at a minimum put in one of those traffic mirrors to let you see around the bend. Or just call a taxi ;-)

Oliver from London
5.0
out of 5
Recommends this hotel
Posted 2 May 2011

“Best hotel of trip”

Fantastic service, amazing views, wonderful town. Looked after so well by the staff, particularly Angelo, the Head Porter/Concierge

A Traveller from London, United Kingdom
5.0
out of 5
Recommends this hotel
Posted 28 Mar 2011

“Rapallo's treasure of a hotel.”

Fab hotel and staff, cld not ask for more; you wont be disappointed with this hotel! Good choices with breakfast and great service provided. We left behind a jacket and concierge cld not be more helpful in locating it and sending it back to us at our home! Highly recommended for a beautiful stay in Rapallo.

Area recommendations
Rapallo, Portifino and especially Riomaggiore and Manarola - awesome views and great restaurants.
Getting there
Taxis from Genoa airport to Rapallo is expensive but found a very good taxi service saving us quite abit less on fares at £70 each way to our hotel as opposed to £100 asking fare - contact Prontotaxi on prontotaxi.rs@alice.it - ask for Rudy.
Dining
Found some fab restaurants in downtown Rapallo - go to the street behind the promenade where you find some great local eating places where the locals go and at reasonable prices.
Hagai S from Israel
5.0
out of 5
Recommends this hotel
Posted 29 Sep 2010

“One of the best hotels”

One of the best hotels I visited. Best location with sea view. Excellent service.

Darryl S from Washington DC
5.0
out of 5
Recommends this hotel
Posted 22 Aug 2010

“Would recommend it to all of my friends.”

It was a beautiful, old world, classy hotel in a beautiful setting with magnificent views in the best location in town...wonderful food, ambience, and service - what could be better?

Sergio B from Curitiba, Brazil
5.0
out of 5
Recommends this hotel
Posted 11 Jul 2010

“Best Portofino option”

Nice and elegant hotel, breathtaking room view. Not big room, good amenities. Rapallo is the clever option for Portofino destination. Five minute drive to Portofino, with the charming Santa Margherita Liguria on the way. A bike can be a good option.

Dining
Have dinner at Splendido Hotel, in Portofino, a lifetime experience. Stunning views, polite service, good food, extensive wine cellar, perfect atmosphere.

Excelsior Palace Hotel

Via San Michele Di Pagana 8 Rapallo, 16035 Italy

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Nearby Points of Interest

  • Castello di Punta Pagana - 0.7 km / 0.5 mi
  • Castle-on-the-Sea - 0.8 km / 0.5 mi
  • Porta delle Saline - 0.8 km / 0.5 mi
  • Basilica of Sts. Gervasius and Protasius - 0.8 km / 0.5 mi
  • Santa Margherita Ligure Castle - 1.6 km / 1 mi
  • Circolo Golf e Tennis Rapallo - 1.7 km / 1 mi
  • Villa Durazzo - 1.9 km / 1.2 mi
  • Abbey of Cervara - 3.4 km / 2.1 mi
  • Sanctuary of Our Lady of Montallegro - 3.6 km / 2.2 mi
  • Church of St. Martin - 4.6 km / 2.8 mi
  • Castello Brown - 4.7 km / 2.9 mi
  • Camogli Beach - 6.1 km / 3.8 mi
  • Basilica Santa Maria Assunta - 6.2 km / 3.9 mi

Location Highlights

  • Connected to convention center
  • By sea
  • On waterfront
  • Marina nearby
  • Beach nearby

The preferred airport for Excelsior Palace Hotel is Genoa (GOA-Cristoforo Colombo) - 31.1 km / 19.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Genoa, Italy (GOA-Cristoforo Colombo)

Area:

Rapallo, Italy: On Italy's Ligurian coast, Rapallo is full of many splendid sights from the 16th and 17th centuries. Main attractions include the Castello sul Mare (Castle-on-the-Sea), the bell tower and dome of the basilica San Gervasio e Protasio, the sanctuary of Nostra Signora di Montallegro, the church of St. Francis de Assisi, and Porta delle Saline, the only gate that remains of the city's ancient walls.

Excelsior Palace Hotel

Via San Michele Di Pagana 8 Rapallo, 16035 Italy