Superior Double or Twin Room | In-room safe, blackout curtains, soundproofing, cots/infant beds

Reviews of Istay Hotel Porto Centro

2 out of 5
Istay Hotel Porto Centro
Rua Alexandre Herculano, 296, Porto, Porto District

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 386 reviews" "
Rating 8 - Good. 168 out of 386 reviews" "
Rating 6 - Okay. 96 out of 386 reviews" "
Rating 4 - Poor. 23 out of 386 reviews" "
Rating 2 - Terrible. 4 out of 386 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alyssa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didnt check in till after 4am due my flight delay and sorting my baggage loss and i still had to check out at 12pm...missed breakfast that was already paid for. I just dont feel like i got my money's worth. No late check out was offered. Staff was short and uncaring.
Stayed 1 night in Jun 2023
Response from iStay Hotel Porto Centro team on 3 Jul 2023
Dear Alyssa.Thank you for sharing your opinion about your experience at iStay Hotel Porto Centro. We sincerely apologize if some of our services did not meet your expectation. All your comments may be considered in the near future to improve our quality standards.Kind regards, iStay Hotel Porto Centro team

6/10 Okay

Craig

Stayed 1 night in May 2023

6/10 Okay

matthew

Travelled with partner
Liked: Staff & service
Get what you pay for
Stayed 4 nights in Apr 2023
Response from iStay Hotel Porto Centro team on 9 May 2023
Dear Guest,Thank you very much for taking time to share your opinion about our hotel. We are very sorry if some of our facilities did not meet your expectations. We will work to improve, looking forward to welcome you back on your next stay in Oporto city. Kind regards, iStay Hotel Porto Centro team.

10/10 Excellent

EFRAIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment
Stayed 1 night in Nov 2022

10/10 Excellent

Norma

Stayed 1 night in Nov 2022

10/10 Excellent

Eli, Guelph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, can walk to historical places/dining/shopping. Very friendly staff. The place is clean. Stayed on two occasions, both times rented double room. Both times there was only one chair in a double room. We feel that there is a very good price-value ratio.
Stayed 1 night in Oct 2022

10/10 Excellent

John Chipoco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Near the river and the pedestrian bridge. Cafes nearby.
Stayed 7 nights in Oct 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
would avoid
Falsely advertised as air conditioning - first room - remote controll turned down to "16 degrees celsius"- but it was blowing hot air (that's the lowest the controller would allow you to change). room 6.4 Moved to another room, room 4.6 - same issues - remote control read as "16 degrees celsius", when in fact it was approximately 25-26 celsius/80 Fahrenheit. Location was good - fair walking distance to metro station and some major sites. Internet nonexistent - spotty during morning/afternoon; absolutely shuts down after 9 PM
Stayed 5 nights in Sep 2022

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent area, close to everything but not so much that it’s loud and annoying. Excellent value, great client service and the breakfast was decent. The room is VERY minimalist (as in, no tables, 1 chair). I’d stay at this hotel again though as I don’t spend a lot of time in my hotel room anyway and the price is right. FYI-there’s an awesome cafe/tapa restaurant just down the road (Tapas Batalha) where the service is phenomenal!
Stayed 2 nights in Sep 2022

2/10 Terrible

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are great. The room looked like a construction trailer and the bathroom looks like a plastic portapotty. The entire room/bathroom is plastic. Only one awful pillow each for my husband and i. I was so upset when we first got to our room as we had paid over $100 and could have easily gotten a much nicer room for less. We were duped. I absolutely do not recommend.
Stayed 1 night in Sep 2022

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness, staff & service
The staff in particular accommodated my needs and were very friendly. The location was great! And you feel safe around. However, the room was bare bones, we expected that, but we had no mattress cover, no fitted sheets, and no toiletries (soap dispenser did not work).
Stayed 2 nights in Sep 2022

4/10 Poor

Marina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, great location, poor wifi
Good budget hotel. Spacious room and bathroom. Good location; shopping, markets, and many dining options nearby, and walkable to all the great sights. I didn’t use public transit at all as I could walk everywhere I needed to go, including meeting points for tours. The room shows some signs of wear and tear, not a problem. The biggest downfall of this hotel is the poor wifi. I used a lot of data during my stay here. Fix this, and I’d stay again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but brilliant, highly recommended
Stayed 1 night in Jun 2022

8/10 Good

Chuen Hoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place
Stayed 3 nights in Jun 2022

6/10 Okay

Desiree

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
As many of the reviews stated I would not recommend this for a longer stay. The breakfast is fantastic and worth adding onto your stay. The room comes with no toiletries and a single pillow the bed is not very comfortable. I would recommend spending a little more on a nicer hotel. Our room flooded in the night and they sent our stuff to be dry cleaned but didn’t offer any other accommodations so service is alright.
Stayed 7 nights in May 2022

10/10 Excellent

ARLEN

Stayed 2 nights in May 2022

8/10 Good

Pam, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city centre. Walkable to many main attractions.
Stayed 2 nights in Oct 2019
Response from Istay Hotel Porto Centro Team. on 28 Oct 2019
Dear Pam, Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro.

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is in a great location, all staff very friendly and helpful. Rooms basic but very clean and functional. Breakfast buffet very good with good choice of pastries, bread etc and lovely big bowl of fresh fruit every morning. Nothing negative to say about our stay there.
Stayed 4 nights in Oct 2019
Response from Istay Hotel Porto Centro Team. on 21 Oct 2019
Dear Lynn, Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro.

6/10 Okay

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Istay
Stopped for 3 nights,, room was ok,, beds quite comfy and bathroom did its job,, the room was let down by being on the ground floor next to reception,, very noisy in the mornings with large groups checking out,, also a lot of traffic noise early in the morning,, continental breakfast filled a gap,, fresh rolls,, ham,, cheese,, fruits,, yoghurt,, tea, coffee, juices,, bread for toasting,, hotel wasn't far from main bridge and quayside,, would definitely recommend taxi back as its uphill,, overall not a bad stay,, would be better with a higher floor room
Stayed 3 nights in Oct 2019
Response from Istay Hotel Porto Centro Team. on 21 Oct 2019
Dear Peter, Thank you very much for taking time to share your opinion about Hotel iStay Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel iStay Porto Centro Team.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Istay Hotel Porto Centro Team. on 14 Oct 2019
Dear Guest, Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro.

8/10 Good

Manny, San Diego CA

Liked: Cleanliness, property conditions & facilities
Reasonable price for a truly outstanding location. Very central to all of Porto’s places of interest. Walking distance to Sao Bento and Bolhao Metro stations. Convenient to the Batalha station where you can take the funicular down to tge and up the Ribeira area. Very basic but clean surroundings. Next to a bus station for traveling in and around Portugal.
Stayed 2 nights in Sep 2019
Response from Istay Hotel Porto Centro Team. on 3 Oct 2019
Dear Manny, Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thank you. The room was a nice and clean and also the breakfast was very good.
Stayed 5 nights in Sep 2019
Response from Istay Hotel Porto Centro Team. on 3 Oct 2019
Dear Guest, Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro.

8/10 Good

Melodee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay!
Location is great. Very near to metro and train. Lots of restaurants and sites near. Pedro, at the front desk was incredibly helpful. He really made our stay by sharing information and booking our massages and additional activities
Stayed 3 nights in Sep 2019
Response from Istay Hotel Porto Centro Team. on 24 Sept 2019
Dear Melodee, Thank you very much for taking time to share your opinion about Hotel iStay Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel iStay Porto Centro Team.

8/10 Good

Yoke Ching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay in Porto
The triple room is spacious, location is near sao bento train station, easy to travel around by Uber. For the price, it’s reasonable
Stayed 2 nights in Sep 2019
Response from Istay Hotel Porto Centro Team. on 24 Sept 2019
Dear Yoke, Thank you very much for taking time to share your opinion about Hotel iStay Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel iStay Porto Centro Team.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated near the midevel city
Very small room without a closet. Too little room for unpacking of luggage. A/C and bathroom OK. Breakfast also OK, however to be taken in the cellar. Welcome service was really great, the attendant gave us a very good briefing of Porto and the nearby restaurants etc. All in all the hotel lived up to our expectations, amd we like to give our recommendation to a visit here.
Stayed 4 nights in Sep 2019
Response from Istay Hotel Porto Centro Team. on 24 Sept 2019
Dear Henrik, Thank you very much for taking time to share your opinion about Hotel iStay Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel iStay Porto Centro Team.

8/10 Good

Stanley, Winnipeg, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival a day later than expected the girls at the reception desk were very helpful and gave us all the info we needed it in Porto. The room was very small and had almost no space to put anything but we made it work. The bathroom was tiny and shower curtain smell bad (I am not a complainer so we decided not to say anything). The breakfast buffet was good and had options. Hotel location was close to a bus stop so It was easier to get around the city.
Stayed 3 nights in Aug 2019
Response from Istay Hotel Porto Centro Team. on 16 Aug 2019
Dear Guest Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Hotel iStay Porto Centro

6/10 Okay

Yuen Ting

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom had a peculiar smell
Stayed 2 nights in Aug 2019
Response from Nuno Teixeira on 9 Aug 2019
Dear Guest, Thank you very much for taking time to share your opinion about Istay Hotel Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Istay Hotel Porto Centro Team.

6/10 Okay

Chun Cheung

Disliked: Room comfort
Stayed 3 nights in May 2019
Response from Helena Figueiredo on 24 May 2019
Dear Chun, Thank you very much for taking time to share your opinion about Istay Hotel Porto Centro, located in Oporto city centre at few meters of São Bento train station, Bolhão Market and Santa Catarina Street. We are very sorry if some of our facilities are not like you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Istay Hotel Porto Centro Team.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Helena Figueiredo on 19 May 2019
Caro Hóspede, Muito obrigado desde já pelo tempo que despendeu a dar a sua opinião sobre o Istay Hotel Porto Centro. Lamentamos que nem todos os aspectos da nossa unidade tenham ido ao encontro do que pretendia, no entanto, tudo faremos para os melhorar. Esperamos ter a oportunidade de o receber numa próxima visita à cidade do Porto. Melhores cumprimentos, Equipa Istay Hotel Porto Centro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is central and handy to transit and at least one really good local homestyle restaurant. For shoppers, high-end fashion stores are just a couple of streets away.
Stayed 1 night in May 2019
Response from Nuno Teixeira on 8 May 2019
Dear Guest Thank you in advance for the preference in choosing Hotels Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good location. We enjoyed breakfast
Stayed 1 night in May 2019
Response from Nuno Teixeira on 8 May 2019
Dear Guest, Thank you for your review about Istay Hotel Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards Istay Hotel Porto Centro team.

10/10 Excellent

William, Chicago

Liked: Cleanliness, staff & service
Was close to center of town. Walking distance of the wine caves. Room was spartan.
Stayed 23 nights in Mar 2019
Response from Nuno Teixeira on 23 Apr 2019
Dear William Thank you in advance for the preference in choosing Hotels Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

8/10 Good

Niall

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2019
Response from Nuno Teixeira on 23 Apr 2019
Dear Niall, Thank you for your review about Istay Hotel Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards Istay Hotel Porto Centro team.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was basic but exactly what I needed, clean bathroom and well designed. breakfast was good, bed was a little hard and pillow a little lumpy but I slept very well. great location to walk everywhere and as is was only 2 nights it worked for me. staff were very friendly and helpful. I would sty here again for a short work trip
Stayed 2 nights in Feb 2019
Response from Nuno Teixeira on 6 Mar 2019
Dear Guest Thank you in advance for the preference in choosing Hotels Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean, reasonable breakfasts, 24hr reception and close to city centre.
Stayed 4 nights in Feb 2019
Response from Nuno Teixeira on 27 Feb 2019
Dear Guest Thank you in advance for the preference in choosing Hotels Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Nuno Teixeira on 10 Dec 2018
Dear Guest Thank you in advance for the preference in choosing Hotels Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

8/10 Good

John, Rutland, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice simple hotel, in a good central location. Clean, tidy and providing an excellent base. A minimum of frills but very competitive in price.
Stayed 5 nights in Oct 2018
Response from L´équipe d´Istay Hôtel Porto Centro on 16 Oct 2018
Dear John, Thank you for your review about Istay Hotel Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards Istay Hotel Porto Centro team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean, basic, thumbs up
Really clean accomadtion, comfortable and basic and that was just what we needed for our mini trip, staff very helpful, good location, walked easy into centre and to the river, would stay again.
Stayed 3 nights in Jul 2018
Response from Istay Hotel Porto Centro Team. on 2 Aug 2018
Dear Guest, Thank you for your review about Istay Hotel Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for overnight
Just for an overnight stay, for the price and location it was bare bones but perfect. Very clean.
Stayed 1 night in Jun 2018
Response from Nuno Teixeira on 15 Jun 2018
Dear Guest, Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceed your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

8/10 Good

Steven

Liked: Staff & service
My stay in Porto Centro.
The iStay hotel in Porto Centro is well located and keenly priced. All staff we encountered were friendly and helpful. Breakfast was better than expected for the price. Bed was comfortable. Let down by the aged decor and shabby carpet in the lift. As a budget traveller I would stay there again.
Stayed 2 nights in May 2018
Response from Nuno Teixeira on 1 Jun 2018
Dear Steven, Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceed your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and helpful, friendly staff, we enjoyed our stay. walkable from the train station (albeit uphill) and sites.
Stayed 2 nights in May 2018
Response from Nuno Teixeira on 15 May 2018
Dear Guest, Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceed your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre
Courteous staff, close to centre. Clean room with nice views.
Stayed 1 night in Apr 2018
Response from Nuno Teixeira on 2 May 2018
Dear Guest, Thank you for your review about Istay Hotel Porto Centro, that you have recently shared. We are delighted to learn that your stay was pleasent. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards, Istay Hotel Porto Centro team.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
iStay Porto
My wife and I met our daughter who is teaching English in Spain for a long weekend. Basic hotel with great support from front desk staff. Very helpful in orienting to Porto and when I left my phone in tour bus tracked it down and ensured it was returned. Great people and we would stay here again.
Response from Nuno Teixeira on 2 May 2018
Dear Thomas Thank you for your review about Istay Hotel Porto Centro, that you have recently shared. We are delighted to learn that your stay was pleasent. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards, Istay Hotel Porto Centro team.

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - only a 10/15 min walk to the city centre. Room was very clean and comfortable and the hotel staff pleasant and helpful :-)
Stayed 3 nights in Jan 2018
Response from Nuno Teixeira on 26 Jan 2018
Dear Justyna Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceed your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Istay Hotel Porto Centro

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our brief stay
Was a great place to stay for a night. Clean and close to the hub of things.
Stayed 1 night in Sep 2017
Dear Richelle, Thank you for your review about Istay Hotel Porto Centro, that you have recently shared. We are delighted to learn that your stay was pleasent. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again in Istay Hotel Porto Centro. Kind regards, Istay Hotel Porto Centro team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel serves the purpose
The first night the extra bed collapsed and the air conditioning did not work well. Both are fixed on the second night after mentioning to the front desk. Hotel is in area within walking distance to downtown Porto and most landmarks. Some minor issues in bathroom: torn shower curtain at bottom seam so bathroom floor quite wet after showers, slow wifi in room but fast in lobby, but overall good budget hotel.
Stayed 2 nights in Aug 2017
Dear Guest, Thank you very much for taking time to share your opinion about iSaty hotel. We are very sorry if some of our facilities did not meet your expectations. We look forward to welcome you back on your next stay in Oporto city. Kind regards, iStay Hotel Porto team.

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Disliked: Room comfort
ok for a couple of nights
Good location and nice staff. The room was big enough, basic but ok. The bed was comfortable but the pillows were very thin. The aircon was rather loud, even through earplugs, but it was too hot without it. The room is not noise proof, as in you can hear everyone in the hallway and sometimes the other rooms, even through earplugs.
Stayed 2 nights in Jun 2017
Dear Guest, Thank you very much for taking time to share your opinion about iSaty hotel. We are very sorry if some of our facilities did not meet your expectations. We look forward to welcome you back on your next stay in Oporto city. Kind regards, iStay Hotel Porto team.

8/10 Good

Kenneth W

Liked: Cleanliness, staff & service, property conditions & facilities
simple but nice with great location
the bathroom was nice and the location was very convenient for walking to most places. Staff were helpful and very friendly. Check in was very easy.
Dear Guest, Thank you for your recent review about iStay Hotel Porto. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to see you once again in iStay hotel. Kind regards, iStay Hotel Porto team.