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The beds and pillows were awful. The property needs upgrades. We thought it was close to the airport... its not. Staff was good but the interior is old and worn.
During my very brief stay at the property, I interacted with six are seven staff members. Every single one of them was super nice. None of them were the owner, but they all acted as if it were their family business.
John
Stayed 1 night in Jun 2019
Response from Luís Lopes on 17 Jun 2019
Thanks for staying with us. We appreciate your feedback!
Fast check in. Got to hotel before checkin time. Our room wasnt ready yet, but within 30 mins we were about to go to room. Clean and friendly staff. Nice breakfast too.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Luís Lopes on 4 May 2019
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Verified traveller
16 Apr 2019
Liked: Cleanliness, staff & service
Clean but 80ies style
Pictures on hotels.com don’t reflect the reality... breakfast not really good. The hotel does not deserve the 8.3 rating and parking is very limited we could not park the first night in hotel parking.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Luís Lopes on 4 May 2019
Thanks for staying with us. We appreciate your feedback!
Very comfortable and spacies bedroom with additional day room kept all the time very clean. Excellent staff service who’s always helpfull and available. Good breakfast.
Ismael
Stayed 3 nights in Mar 2019
Response from Maia on 3 May 2019
Obrigado pela sua preferência. A sua opinião é muito importante para nós!
Everything was exceptional from the room with great pillows to the dining room where we enjoyed an incredible dinner served by your extremely competent and pleasant staff person who was on that night. She made sure that everything was perfect and it was!
Obrigado y obrigada...Jim and Dorothy Howell
Verified traveller
Stayed 1 night in Feb 2019
Response from Ilda on 10 Mar 2019
Thanks for staying with us. We appreciate your feedback!
Location 10 minutes from airport in quiet area, close to good restaurant. We were upgraded to a suite with king size . Very good breakfast. Staff friendly and helpful.
Mary
Stayed 1 night in Sep 2018
Response from Luís on 18 Mar 2019
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Leslie
18 Sept 2018
Good Value
Very nice hotel with friendly lobby staff.
Beds are hard but overall a great value.
Leslie
Stayed 1 night in Sep 2018
Response from Luís on 21 Mar 2019
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Leslie
18 Sept 2018
Great value
Very nice, clean, efficient and close to the metro and the airport. Beds are pretty hard!
Leslie
Stayed 1 night in Sep 2018
Response from Luís on 21 Mar 2019
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Verified traveller
16 Sept 2018
Review
Great hotel to stay in!
We stayed in the 8th floor and my only complaint is that the elevator noise is a bit too loud and we could hear everyone someone wanted to use it.
Verified traveller
Stayed 1 night in Sep 2018
Response from Luís on 21 Mar 2019
Thanks for staying with us. We appreciate your feedback!
The staff was extremely helpful. We arrived late and there was no hotel parking available, so the night manager moved his car and let us park in his place. The room is nice, clean and spacious. Good location if you have a car and need to be close to the airport.
olga
Stayed 1 night in Sep 2018
Response from Luís on 18 Mar 2019
Thanks for staying with us. We appreciate your feedback!
An amazing hotel with amazing staff: Joao from front desk kindly returned my coat which I had left at the hotel. Not only that, he didn't finish work til 2330 and he then took the coat to the airport where I was based due to fly out at 0640. Thanks Joao
william
Response from Luís on 21 Mar 2019
Thanks for staying with us. We appreciate your feedback!
Good hotel, business hotel in downtown Maia, great breakfast, good after dinner bar, friendly and a accommodating staff. Great comfort and luxury for price. Rooms spacious and comfortable, 150 metre walk to metro, 30 minutes to Porto
Michael & Lucia
Stayed 3 nights in Mar 2018
Response from Luis on 18 Mar 2019
Thanks for staying with us. We appreciate your feedback!
A two-night stay in this hotel was really great. It was in the centre of Maia where getting metro to Porto (Trindade) was very easy. Room was in excellent conditions, very clean. Staff provided us with all the information needed and I definitely recommended this hotel to other people as it is relatively cheap and with great location.
Taimoor
Stayed 1 night in Mar 2018
Response from Luis on 18 Mar 2019
Thanks for staying with us. We appreciate your feedback!
Good hotel near Porto airport. Friendly and helpful staff. Good restaurant nearby. Good hotel breakfast. Comfortable room and bed. Can be highly recommended.
John
Stayed 1 night in Sep 2017
Response from Luis on 18 Mar 2019
Thanks for staying with us. We appreciate your feedback!