All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Leith, Front Office Supervisor on 11 Mar 2024
Thank you for staying with us, glad you were able to enjoy the pool. There is a phone in the pool area to contact the front desk and we would be happy to bring out more towels. We look forward to seeing you next time.
Always very clean and quiet. Far enough away from the big city but still just a short drive. Airport traffic is fairly quiet. Overall we enjoy our stays here!
BRIAN
Stayed 1 night in Feb 2024
Response from Leith, Front Office Supervisor on 11 Mar 2024
Thank you for consistently choosing to stay with us on your trips! We look can't wait to have you back again.
8/10 Good
Kristine
19 Feb 2024
Kristine
Stayed 1 night in Feb 2024
Response from Leith, Front Office Supervisor on 11 Mar 2024
Thank you for taking the time to fill out this survey. Hope your stay was a productive and relaxing one.
The hotel was conveniently located near the airport and shopping at Cascade station. It was easily accessible to the freeway to head to Vancouver or downtown Portland area. The hotel was clean and offered a good breakfast. The area was safe for families and those traveling alone to come and go from.
renee c
Stayed 1 night in Dec 2023
Response from Leith, Front Office Supervisor on 15 Feb 2024
Great to hear you enjoyed the hotel and the amenities we have to offer. Thank you for taking the time to fill out this survey. We look forward to you staying with again soon.
We stay here for the unique rooms with multiple beds for all the kids. Our room that was booked was not available which left 10 year olds alone in their own room.
Jayme
Stayed 1 night in Dec 2023
Response from Leith, Front Office Supervisor on 17 Dec 2023
We are sorry for the inconvenience it caused, our manager is aware of the situation and is working on making your upcoming reservation a super awesome experience.
Not as nice as the pictures on Expedia…in person the facility feels old. The pool is in a separate building. No hot tub. Although nice the front desk was not helpful and had to call to remind them about certain requests. Elevator was tiny and there was no covered entrance way to park car and drop things off. Breakfast was edible. Wouldn’t stay there again.
JaVonna
Stayed 2 nights in Nov 2023
Response from , Front Office Supervisor on 20 Nov 2023
Sorry to read that you were less than happy with your stay during your time here. Our front door does have a covered entrance which is where you'd be able to find the luggage carts. We look forward to you staying with us again and giving us a chance to WOW you.
10/10 Excellent
Tara
7 Nov 2023
Tara
Stayed 1 night in Nov 2023
Response from Leith, Front Office Supervisor on 12 Nov 2023
Thank you for taking the time to fill out the online review, we appreciate your feedback. We look forward to seeing you again real soon.
8/10 Good
Raquel
23 Oct 2023
Raquel
Stayed 3 nights in Oct 2023
Response from Leith, Front Office Supervisor on 5 Nov 2023
Thank you for taking the time to fill out the online review. We appreciate you choosing us as your home away from home. Hope to see you again soon.
Wonderful spacious, sweet very clean. There was a few ants on the bathroom floor but no big deal.
Darryl
Stayed 2 nights in Sep 2023
Response from Leith, Front Office Supervisor on 8 Oct 2023
Thank you for taking the time to fill out this online survey, we appreciate your feedback and have since treated the room for the ants. We look forward to you staying with us again soon.
We enjoyed our stay at this property. The staff were all friendly and helpful. I was surprised at the $10 per night parking fee. It is a surface lot not a ramp with no extra security and not in a Downtown location. It leaves the impression that you are nickle and diming us when we are already paying over $200 per night to stay there.
Mary
Stayed 2 nights in Sep 2023
Response from Leith, Front Office Supervisor on 25 Sept 2023
Thank you for taking the time to fill out the online review. We appreciate your feedback and look forward to seeing you again.
This place was immaculate and so welcoming. Breakfast had all the extras. We plan to return with family.
Tovah
Stayed 1 night in Sep 2023
Response from Leith, Front Office Supervisor on 16 Sept 2023
Sounds like you and your family had a tremendous stay! Thank you for choosing Homewood Suites as your home away from home and we look forward to your visit agian real soon.
Everything is fine here EXCEPT they charge you $10 to park your car. Note this isn't an urban area with a parking garage or public transportation. You have to drive there and its a regular parking lot. Really a turnoff for what would be a solid place to stay. Its just a way for them to make a few bucks
Laura
Stayed 1 night in Sep 2023
Response from Leith, Front Office Supervisor on 8 Sept 2023
Thank you for sharing your experience here, sounds like you had a great stay.
4/10 Poor
Inna
Travelled with group
4 Sept 2023
Liked: Staff & service
Disliked: Cleanliness
Room was very dirty. Very disappointing
Inna
Stayed 2 nights in Sep 2023
Response from Leith, Front Office Supervisor on 8 Sept 2023
Sorry to hear the room was dirty at tine of check in. Thank you for sharing your experience and we will use this as an example for better training. We appreciate your feedback.
Response from Leith, Front Office Supervisor on 20 Aug 2023
Thank you for sharing your breakfast experience, we are sorry to hear the options on the day/s you stayed was not to your liking. We try to have a different amount of options and even have gluten free items on the menu. We hope you will give us another chance to make it right.
Response from Leith, Front Office Supervisor on 31 Jul 2023
Thank you for taking the time to fill out the online review of your stay. We appreciate you choosing out hotel to stay at during your trip. We look forward to seeing you again real soon.
10/10 Excellent
Cynthia
Travelled with family and small children
17 Jul 2023
Enjoyed having 2 bedrooms in same room. Gentleman at checking was very nice and helpful
Cynthia
Stayed 1 night in Jul 2023
Response from Leith, Front Office Supervisor on 31 Jul 2023
Thank you for sharing your experience during your stay here at our hotel. Sounds like our front desk agent took very good care of you! Hope to see you again soon.
10/10 Excellent
MATTHEW FRANK
Travelled with family, Travelled with family and small children
Response from Leith, Front Office Supervisor on 15 Jul 2023
Thank you for taking the time to fill out the online review on your stay. We appreciate you and your opinion. Look forward to seeing you sooner than later.!
Its located within close proximity of airport, shopping malls and restaurants. The buffet breakfast items are decent.
S Ehtesham
Response from Leith, Front Office Supervisor on 15 Jul 2023
From the sound of your review you enjoyed your stay with us! Thank you for choosing our property as your home away from home. Hope you choose us again.
The hotel is really nice. We stayed the night before we flew. Perfect. Shuttle service was so helpful, as is the park and fly.
JENNIFER
Response from Leith, Front Office Supervisor on 2 Jul 2023
Sounds like you had a great stay before your flight out. Thank you for taking the time to fill out the online review and we hope to see you again soon.
Response from Leith, Front Office Supervisor on 2 Jul 2023
Sounds like your family had a wonderful stay! Thank you for choosing Homewood Suites at the Portland Airport and we look forward to seeing you and your family again.!