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Reviews of Hotel Eastlund, BW Premier Collection

4 out of 5
Hotel Eastlund, BW Premier Collection
1021 NE Grand Avenue, Portland, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1038 out of 1383 reviews" "
Rating 8 - Good. 207 out of 1383 reviews" "
Rating 6 - Okay. 78 out of 1383 reviews" "
Rating 4 - Poor. 33 out of 1383 reviews" "
Rating 2 - Terrible. 27 out of 1383 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved how our room looked. Very clean, very quiet, overall perfect. Definitely will be on our top lists of stays!!
Stayed 1 night in Apr 2024

8/10 Good

Jamie, Rio Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Staff wasn’t very helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Yingyu

Liked: Cleanliness
Disliked: Amenities
Not much positive other than it’s location and convenience of dining
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa, Truckee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property twice and would go back again. The staff are excellent! The property is clean, quiet and a very attractive hotel. It backs up to Denny's which has a lot of homeless wandering around. The hotel feels safe and secure, I did not feel safe walking around after dark.
Stayed 3 nights in Apr 2024
Response from Ivan on 17 Apr 2024
Lisa, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make the stay as special as possible for you.

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, reasonable price, close to areanas.
Stayed 2 nights in Apr 2024
Response from Ivan on 17 Apr 2024
Harold, Thank you for taking the time to post a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that you enjoyed your most recent stay.

10/10 Excellent

Katie A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivan on 17 Apr 2024
Katie, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Max, Convention Center and Moda Center. Upstairs bar/restaurant was great fun before the game
Stayed 1 night in Apr 2024
Response from Ivan on 16 Apr 2024
Karen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

10/10 Excellent

Cheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Apr 2024
Response from Ivan on 16 Apr 2024
Cheree, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay again during your next visit to Portland!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivan on 15 Apr 2024
Cassandra, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff brings you back to stay again in the future!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, walkable to Moda.
Stayed 1 night in Apr 2024
Response from Ivan on 16 Apr 2024
Ken, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, fresh, compitent and friendly staff. Very pleasant
Stayed 1 night in Apr 2024
Response from Ivan on 11 Apr 2024
Chris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Portland!

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the train tracks downtown. That is convenient in the day, but very loud at night. They try to accomodate by giving guests ear plugs and having thick windows, but anytime a car crosses over the tracks its loud. I love everything about this hotel except that its so loud you can't sleep at night, which unfortunately negates one of the biggest reasons to visit for me.
Stayed 2 nights in Apr 2024
Response from Ivan on 11 Apr 2024
Jon, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I have added a note to your profile to keep you in the city view rooms for any future stays which are located on the interior on the hotel and shielded from street noise. I hope the hotel's amazing staff and modern amenities will bring you back to stay with us again in the future.

10/10 Excellent

Samuel

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is a cut above and very modern. A beautiful lobby, nice beds, window that opens, stream-lined, a drawer with small bags of ice, no loud ice machines, very classy
Stayed 4 nights in Apr 2024
Response from Ivan on 9 Apr 2024
Samuel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time here and that the hotel staff went above and beyond to make it as comfortable as possible. We hope to see you again during your next visit to Portland!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and will choose this hotel when visiting.
Stayed 1 night in Apr 2024
Response from Ivan on 9 Apr 2024
Amy, Thank you for the wonderful review of the hotel. I'm thrilled to hear that we continue to impress and hope the hotel's amazing staff brings you back to stay with us again in the future!

10/10 Excellent

Jose, HOOD RIVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and staff very friendly
Stayed 1 night in Apr 2024
Response from Ivan on 9 Apr 2024
Jose, Thank you for the amazing review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond for you. We hope you choose us again during your next visit to Portland!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the initial checkin, valet service, restaurant, cafe, room amazing, & checkout was great! I have stayed here before & will be back again! Nice job hiring stellar employees, everyone was very professional & friendly!
Stayed 2 nights in Apr 2024
Response from Ivan on 6 Apr 2024
Kristen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make the stay special for you. I hope their amazing customer service along with the hotel's modern amenities and central location will bring you back to stay with us again in the future!

10/10 Excellent

Margot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Ivan on 5 Apr 2024
Margot, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay the cleanliness and staff are amazing and the restaurant upstairs has amazing food.
Stayed 1 night in Mar 2024
Response from Ivan on 4 Apr 2024
Jessica, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland!

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 3 nights in Mar 2024
Response from Ivan on 5 Apr 2024
Karl, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your time with us. We hope to see you during your next visit to Portland!

10/10 Excellent

Prof. Bethany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was first class experience, thank you!
Stayed 3 nights in Mar 2024
Response from Ivan on 2 Apr 2024
Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make your stay special. We hope to see you again in the future!

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to Moda Center
Stayed 1 night in Mar 2024
Response from Ivan on 2 Apr 2024
Katie, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!

10/10 Excellent

Ralph

Stayed 1 night in Mar 2024
Response from Ivan on 22 Apr 2024
Ralph, 5 out of 5-- full marks! We love to see it and hope to see you again!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, staff were excellent in all areas, food was wonderful…all in all a beautiful place to spend my time.
Stayed 2 nights in Mar 2024
Response from Ivan on 30 Mar 2024
Robert, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it comfortable for you. We hope to see you again during your next visit to Portland!

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best.
Stayed 2 nights in Mar 2024
Response from Ivan on 30 Mar 2024
Albert, Thank you for the wonderful review of the hotel staff. I am thrilled to hear they went above and beyond to make the trip special for you. We hope to see you again during your next visit to Portland.

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that the 5th floor room was under the 6th floor kitchen and could hear them starting their day at 4am.
Stayed 4 nights in Mar 2024
Response from Ivan on 30 Mar 2024
Brian, Thank you for taking the time to leave a review, honest feedback is what allows us to improve. My apologies for the issues with the cleaning noise. I will be following up with the cleaners to make sure it does not keep happening and appreciate you making me aware. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024
Response from Ivan on 30 Mar 2024
Nathan, 5 out of 5-- we love it! I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay with us again in the future.

10/10 Excellent

Jun Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. We only stayed one night. But had a good stay at Hotel Eastlund.
Stayed 1 night in Mar 2024
Response from Ivan on 26 Mar 2024
Jun Han, Thank you for taking the time to leave a review. I'm thrilled to hear that you enjoyed your time with us brief as it was. We hope you can come back and stay again in the future!

10/10 Excellent

Linda, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ivan on 16 Apr 2024
Linda, 5 out of 5-- a perfect score! We love to see it and hope to see you again soon!

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel.
Stayed 1 night in Mar 2024
Response from Ivan on 26 Mar 2024
Shawna, Thank you for the wonderful review of the hotel. We loved that you loved staying here and we hope to see you again during your next visit to Portland!

10/10 Excellent

Suman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 26 Mar 2024
Suman, 5 out of 5-- a perfect score! we love to see it and hope to see you again in the future!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very swift & quick. Pleasant staff.
Stayed 1 night in Mar 2024
Response from Ivan on 25 Mar 2024
Stacey, Thank you for the wonderful review of the hotel, I'm happy to hear that you enjoyed your stay with us and that the staff did their best to make your stay comfortable. We hope to see you again during your next visit to Portland!

10/10 Excellent

barton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 25 Mar 2024
Barton, 5 out of 5-- a perfect score. We love to see it and hope to see you again in the future!

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 11 Apr 2024
Brady, 5 out of 5-- a perfect score. We love to see it and hope to see you again in the future!

10/10 Excellent

Andrew, Port Orchard

Stayed 1 night in Mar 2024
Response from Ivan on 9 Apr 2024
Andrew, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland!

8/10 Good

Keely, Madras

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Obviously Portland is just an expensive place to be, other than that there is nothing to complain about! We love Hotel Eastlund.
Stayed 1 night in Mar 2024
Response from Ivan on 18 Mar 2024
Keely, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it special for you. We hope to see you again during your next visit to Portland.

8/10 Good

jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 21 Mar 2024
Jenny, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. We hope to see you again during your next visit to Portland.

10/10 Excellent

Deborah, Eugene

Stayed 1 night in Mar 2024
Response from Ivan on 9 Apr 2024
Deborah-- 5 out of 5-- a perfect score! I'm thrilled to hear you enjoyed your stay and hope you choose us again during your next visit to Portland!

10/10 Excellent

Vilma Yanet, Springfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here and was not disappointed. Everyone was super friendly and helpful, check in was easy and fast. Love the decoration of the hotel and the beds are amazing. Will definitely recommend.
Stayed 1 night in Mar 2024
Response from Ivan on 18 Mar 2024
Vilma Yanet, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland.

10/10 Excellent

Teah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ivan on 5 Apr 2024
Teah, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 16 Mar 2024
Perla, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ivan on 2 Apr 2024
Carla, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ivan on 2 Apr 2024
Catherine, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland.

10/10 Excellent

Tara

Stayed 1 night in Mar 2024
Response from Ivan on 2 Apr 2024
Tara, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, it was so unique
Stayed 2 nights in Mar 2024
Response from Ivan on 14 Mar 2024
Olga, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make your stay special. We hope to see you again during your next visit to Portland.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Right across from the convention center
Stayed 4 nights in Mar 2024
Response from Ivan on 14 Mar 2024
Denise, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay again during your next visit to Portland!

8/10 Good

Jacqueline, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at the Hotel Eastlund. Overall the hotel was fantastic. Our check-in and check-out were seamless, the front desk staff were very friendly and helpful. The rate was decent for the location and time of year. The room was clean and modernized. The bathroom was decent size and good water pressure in the shower. They provided plenty of towels and such. The only thing I believe they could approve of is the coffee selection in the rooms. While we are not coffee snobs in any way, the coffee was lacking. Hotel is very conveniently located, one block from MAX Lines, 3 blocks from Moda Centre, one block from Convention Centre. They have onsite parking. The Metropolitan Tavern on the 6th floor was fantastic. There happy hour is quite good. Definitely get the sliders and spinach dip! Make sure to make reservations though as the place is packed when there are games/concerts on. Other than that, we would definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Ivan on 11 Mar 2024
Jacqueline, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I appreciate the note about the coffee and will be working with the GM to see if we can improve our selection. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future.

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, well kept! Dinning in the roof top, breakfast 1st floor!
Stayed 2 nights in Mar 2024
Response from Ivan on 11 Mar 2024
Randa, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff and restaurants bring you back to stay again in the future!

10/10 Excellent

xiangyu, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got an accessible room, and everything was very convenient. Like the rooftop restaurant. The other restaurant didn't open because it was the weekend. Very close to the convention center.
Stayed 2 nights in Mar 2024
Response from Ivan on 11 Mar 2024
Xiangyu, Thank you for the positive review of the hotel. I'm happy to hear that you enjoyed your stay with us and hope the hotel's amazing staff and central location will bring you back to stay with us again in the future.

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Moda Center. Restaurant was great too.
Stayed 2 nights in Mar 2024
Response from Ivan on 11 Mar 2024
Genevieve, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff, central location and modern amenities will bring you back in to stay with us again.