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Reviews of Motel 6 Gresham, OR - Portland

2 out of 5
Motel 6 Gresham, OR - Portland
1572 Ne Burnside Rd, Gresham, OR

Reviews

6.4
Rating 10 - Excellent. 171 out of 906 reviews" "
Rating 8 - Good. 244 out of 906 reviews" "
Rating 6 - Okay. 185 out of 906 reviews" "
Rating 4 - Poor. 136 out of 906 reviews" "
Rating 2 - Terrible. 170 out of 906 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
TV doesn't work, shower is in poor condition and very dirty, toilet doesn't work, homeless people trying to break into my car,
Stayed 1 night in Apr 2024

2/10 Terrible

Renea

Travelled with family and small children, Travelled with pets
Disliked: Amenities
Beds are dirty and very stained, rooms smelled, staff members during check in was very rude. We will not EVER stay here again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Renea,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Stacie

Travelled with family
Liked: Cleanliness, staff & service
Housekeeping was very nice, attentive and helpful. Front desk when it was time to check out was good. It was noisy at night, but it was more than likely the apartments near-by. Room was clean when my daughter and i got there. Only issue was tub wouldn't stay filled, ended using a rag to stop water.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Stacie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

James, Albuquerque

Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Decent budget motel
The room was surprisingly nice, and more spacious than I expected, but freezing… the heater was turned off in 16 degree weather, so it took a couple hours to warm up. The rooms are much nicer than the hallways, stairwells, and building exterior.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Saba

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t recommend. The power and the hot water went out and we checked out a day early and the front desk says they will still charge us for the day we aren’t there and said if we wanted to come back and stay in the room we could. If there was no hot water and power outage during a winter storm, who would want to stay. Please find another place to stay if you are traveling around here.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Saba,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Deina

Disliked: Staff & service, property conditions & facilities
Felt very unsafe. We were warned by the clerk to lock up our car. The office wasn't even open. You have to check in through a plexiglass window! I worked at this motel back in the 70's when it was the Coachman Inn. Very different these days. Will never be back!
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Travelled with pets, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
Front desk was lacking in the welcoming vibe big time when we checked in that night. housekeeping came to the door at 1030am to ask if we were checking out, despite us telling the front desk at 10am over the phone we'd be out at 11am (checkout time is 11am) then the housekeeper came back twice before 11am and had the front desk call at 1058am. I felt rushed out prior to the 11am checkout time, and this wasn't even a late checkout time request but the standard check out time. Lots of noise all night long made it extremely difficult to sleep. Bathtub stopper did not work had to use my sock as a plug to take a bath. Skimpy on the towels, in addition to the towels being rough and looking dingy/dirty. The room was all around run down in appearance. On the bright side, the soda machine was only $1 and had both coke and mnt dew, and the room was large enough for my wheelchair to move around, albeit the bathroom and vanity area are not ADA accessible at all.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Dean

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Very nice for the price, a little weird as far as hallways looking like a hospital, I guess it’s for hospitality reasons?
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like checking in at the window. It was freezing and I couldn’t hear the guy on the other side because of the wind. Very inconvenient!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Amenities
Great customer service
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Ann

Travelled with family
Disliked: Staff & service, amenities
Shower did not wok, water on the bathroom floor, overcharged 20$ on reservation
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Shawn

Stayed 1 night in Nov 2023

2/10 Terrible

Stuart

Travelled with group
Liked: Cleanliness
There was no lobby to check-in. My wife spoke to a clerk through a glass slit at the side of the structure. The room we were assigned was two doors from the party facility and a group had a party all night. We should have been given a room further away considering the motel was not full.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Stuart,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Kenya, Fairview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness and convenience
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

GAME OVER

Stayed 2 nights in Oct 2023

2/10 Terrible

ROBERT

Liked: Cleanliness, room comfort
Disliked: Staff & service
This Motel 6 was not for me.
This place is located in an area of town that needs to be redeveloped. Transients were on the property when I arrived and local(?) workers appeared to be just hanging out at the check-in window. The check-in window was not client friendly at all but definitely protected the clerk on duty. If the clerk needs this much safety, what about those of us staying there? I suspect Motel 6 has trouble finding people to work there. I left and stayed elsewhere.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service
The Hotel Smelt Musty/Moldy, As Soon As We Walked In The Hallway To Go To Our Room..
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Tabitha,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

laura, seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Laura,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

Kelli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no coffee machine in the room, the pillows were lumpy & uncomfortable to sleep on & the mattress was uncomfortable. Will never stay at this hotel again
Stayed 6 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Kelli,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness
The lobby was closed at arrival, perhaps for renovations? Staff was friendly but was forced to do transaction through after hours service window.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Ryan,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Carla J

Stayed 1 night in Sep 2023

4/10 Poor

Kimberly

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, but the property was not very well maintained. Baseboard coming off, shower faucet corroded, that sort of thing. Mattresses were thin, and hard as a rock. Pillows were terrible too. I get the fact that it was cheap, and not the Hilton, but my expectations were for a basic clean and comfortable room... No more than that... I didn't get what I paid for at this location.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Kimberly,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested bath towels and washcloth which we did not receive. Had to share one washcloth. Only had two hand towels - inconvenient for shower. Otherwise, great stay.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenya, Fairview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so Peaceful and so Quiet, which is what I was hoping for. And still is. 💕
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Kenya,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Sheryl

Stayed 2 nights in Aug 2023

6/10 Okay

Anna

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2023

4/10 Poor

scott

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Francisco

Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Stayed 2 nights in Jul 2023

6/10 Okay

Joss

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly renovated motel at great price, but we were woken up in the middle of the night by a fight between guests. Then, when we lest the premises, we were met by heavily intoxicated drug users right at the door.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Joss,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Sonya L

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at counter was so helpful
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Sonya L,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Standard Motel 6. Convenient and Clean. Everything you need. Basics are all covered. The guy who checked us in had a bit of an attitude from behind his plexiglass window. But I guess he deals with a lot of strange characters.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Christopher, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Desk clerk was rude and unfriendly. The place was creepy. There is no functioning lobby, only a window to do your business. I got the feeling that it was a possibly not a safe place. Choose someplace else if you don't want to be endangered by staying here.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Paul,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
I've experienced in some very meager motels over 40 years, but this one-night stay was the most challenging and disappointing. The facility did not even have a lobby ... all exchanges had to be done through a small window. The night agent was polite but minimally helpful. The room was "bar bones", although an attempt was made to update the floors and bathroom. But, I've never encountered such small, cheaply made towels, the bed was barely comfortable, there was no desk surface, and no sample bottle of shampoo was provided or even a small coffee maker, as is usual. Only a tiny bar of cheap soap for the shower. Perhaps this is the post-Covid "new normal" in budget accommodations, but for my $90, I really did expect more. I will never stay in another Motel 6.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Robert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Okay Stay…
The lady checking us in was very rude… the hotel was well maintained but the bathtub needed to be cleaned and the beds were cheap, noisy and uncomfortable… the hotel did have refrigerator and microwave…
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 Okay

Scott, Minneapolis

The receptionist was pretty rude and the room was a bit depressing.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Scott, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Terrible

Bettie

Disliked: Cleanliness, staff & service, property conditions & facilities
All signs were blackened out and sign said no longer in business, so I had to spend >200.00 on another last minute hotel. You need to update records on hotels that are no longer available.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 27 Jun 2023
Hi Bettie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Sheila

Stayed 4 nights in Jun 2023

8/10 Good

May Seng

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sheet has holes, bed made noise when you sit sound like bed frame going to break. Walls too thin you hear poeple going in and out of their rooms.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 15 Jun 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Kelson

Stayed 1 night in May 2023

4/10 Poor

Janice, Clayton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was basically a transient hotel. No toiletries, no lobby. Staff was rude.
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Janice, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Awful mattress, no extra blankets or pillows, coffee, tiny bars soap. It cost 88$ per nite — no great bargain!!
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Joseph, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terrible

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were friendly and it was a nice place to stay.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 4 May 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023