Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from jacksonville Florida

Very nice!! Close to airport.

Posted 14-Aug-2014
Pros: The hotel was safe, clean & comfortable.
Cons: Nothing
Location: Airport was the reason we stayed here. Old Orchard Beach was great.
We stayed here the night we flew into Portland & the night before early flight out. The room was very nice clean & comfortable. The restaurant downstairs was nice & convenient. The staff were all very welcoming. It was right at the airport. We would highly recommend this hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 13-Aug-2014
Convenient location close to the airport! Easy Access.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ok for the price

Posted 04-Aug-2014
Had to move rooms when 115 was next to the outside AC unit. Desk wasn't helpful at first. Bathrooms are aging and AC unit cycles unpredictably.
3 out of 5
Recommended
for Everyone
by A verified traveller from NYC

It was nicer before it was expanded and redone

Posted 14-Jul-2014
Cons: Cleanliness.
You can't go really wrong with a Hilton Garden Inn. The staff is generally pleasant and the rooms are generally clean and comfortable.Three big pluses here: The AC does not crank on and off all night keeping you up; and, although they have switched to the Keurig, they are the first hotel I've been in to include a tea pod -- just one, but better than none! Last but not least, a wonderful shuttle service. On the minus side: maybe it's just me, but I tend to freak out when I get into a shower for the first time and see hair that could not in any lifetime be mine. Yech. Our room was next to the ice machine, which was either turned off at night, or I was too exhausted to be kept up. The "swimming pool" is a bathtub, and the handle on our sink kept coming off.
5 out of 5
Recommended
for Everyone
by Derek from Halifax, NS

Great stay at the Hilton

Posted 25-Jun-2014
Pros: The service and the location plus the hotel is super clean as well. You just feel really welcomed by everyone
Cons: Nothing....it is great..
Location: Location is right by the airport and near shopping and great eating areas. very easy to get around from
we arrived a bit late around 8 pm and the lady at the front desk was awesome she saw that we had a King booked and my wife and I had our 8 year old son with us as well so she said i can send some extra bedding up to the room so that he can make it like a camping trip and camp out on the floor if he likes......so we went out for dinner and when we came the bedding was at the room along with a few sugary treats for our son....GREAT SERVICE!! We will be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2014
Convenient location, pleasant staff, good nights sleep. Ideal spot for an over night and a very short walk to the airport.
5 out of 5
Recommended
by Fred from Pasadena CA

Quick Walk to the Airport, and a solid restaurant

Posted 03-Jun-2014 on Hotels.com
It's an easy three-minute walk to the airport, there is a free hotel shuttle either to the airport or to Amtrak, and the on-site restaurant had very good food. I certainly would stay there again. Top-drawer.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-May-2014 on Hotels.com
Did not realize we had to pay for buffet until leaving. Very expensive. Very upset
5 out of 5
Recommended
for Couples
by Barb from California

Excellent place to stay

Posted 21-May-2014
Pros: This is my second visit to a Hilton Garden Inn. Both are similar in their professionalism. My stay was very comfortable.
Cons: The restaurant menu did not appeal to me. I was looking for something light. I chose the hamburger, it was delicious.
Location: Great proximity to the airport.
Every employee I came in contact with are pleasant and helpful, very professional.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice choice for portland

Posted 18-May-2014
Pros: updated decor and clean
Very friendly staff. Loved the welcome with cookies!