Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2015
Cons:
liked the area shopping/restaurant etc ,,safe area. the hotel staff pleasant f and helpful
Comment from Hotel Management
14-Jul-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I’m glad to read that you enjoyed our convenient location and friendly customer service. I’m thrilled we were able to provide you with a great experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
by A verified traveller

Best price but for a orice

Posted 29-Jun-2015
Great locale, close to good shopping and train. Hotel cuts every corner on service and many long term residents party into the night.
Comment from Hotel Management
14-Jul-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have spoken with our staff about enforcing our quiet hours to ensure your experience is not repeated. Still, I am glad you enjoyed our convenient location and reasonable rates. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2015
Pros: Small kitchen was nice. Bed was comfortable.
Cons: There were ants on the counter.
Not worth the full posted price inside the hotel.
Comment from Hotel Management
12-Jun-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. I am sorry to hear that you did not find our hotel to be a good value. Moving forward, we will continue to strive to provide each guest with a comfortable room and great customer service. Still, I am glad to read that you had a positive stay overall. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 23-Apr-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2015 on Hotels
1 out of 5
by A verified traveller

No thanks

Posted 09-Mar-2015
I had to wait an hour for my room. When I got my room the TV did not work. The gal at the front desk was rude. It was not the best of stays
Comment from Hotel Management
26-Mar-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the wait for your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with my staff about being kind and courteous to everyone who walks through our doors to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Families
by A verified traveller

Well Situated, Fair Priced Hotel

Posted 09-Mar-2015 on Hotels
My son needed to stay for a few weeks to finish out his internship and this was the perfect location, price, and room size for that purpose. When we needed to make adjustments to the reservation due to shifting internship end dates, the hotel staff were very accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveller

OK for a few days

Posted 25-Feb-2015
Pros: Kitchen
Location: Close to my work.
This hotel is ok, not fancy, but clean. I stay here because I have the ability to cook my breakfast and dinner, do not need to go out to eat every night.
Comment from Hotel Management
18-Mar-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the cleanliness of our hotel. I'm pleased that you were able to utilize our fully equipped kitchens during your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
1 out of 5
Recommended
for Families
by Darrel from Baker City, Oregon

Horrible loud sleepless night!!!!

Posted 24-Feb-2015 on Hotels
this is the second time we have stayed here. This visit was terrible. There were a lot of guests that stayed up all night slamming doors and running in the hallways. When we called to complain, they said that there was nothing they could do. When we mentioned the issues when checking out, 2 other guests said they had the same issue. The person at the front desk was rather blazee about it and said we could call the manager if we wanted but he probably wouldn't do anything. We won't be staying there ever again.
Comment from Hotel Management
23-May-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. The situation you described regarding the noise from the adjoining rooms and hallway is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have met with the staff and outlined a plan for them to address this issue to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
2 out of 5
by A verified traveller

Comfortable as a cardboard box

Posted 16-Feb-2015
Pros: The guy at the front desk was friendly
Cons: Pretty much everything
The motel seams to have been specifically designed to look as aesthetically pleasing as possible in photos, all while investing as little as humanly possible to put the building together. I could not only hear the guests in the bedroom next to me, I probably could have actively joined their conversation if I wanted to. The bed was the most uncomfortable bed I have ever slept on. The mattress felt more like a set of box springs than it did an actual mattress. The comforter seamed to do the exact opposite of what it's name would imply. I found a used toothbrush in the shower that I can only guess belonged to a previous tenant.