This hotel is one of the best hotel I ever stayed at. The hotel is well staffed and prior to check in I was offered a complimentary glass of wine. The front staff was very friendly. The waiter and waitress was very helpful and offered assistance with carrying my food back to the table. This hotel should be 6 star hotel! I will definitely come back and stay longer next time! Well worth the money and my kids love it too. Especially the vanishing edge pool.
Traveller from orlando florida
Newly constructed luxury high-rise hotel located in the prestigious Port of Spain International Waterfront Development …More
very understanding staff. This is my second time staying at this hotel and it gets better each time. My first great experience was at the front desk checking in.First i was given 2 rooms for my husband and i with my two children on two separate floors. when i requested if i could please have my family on the same floor. Despite the fact that it was my fault for not organizing the choice and location of rooms during booking I was pleasantly surprised by a complimentary upgrade to a suite. which worked out perfectly for my family and I. We were happy.
Next we were having such a good time I totally forgot to check out until 2 hours later than the appointed time. The young lady at the front desk was once again very understanding. My only regret is that I didn't get her name. I'm teary eyed with gratitude. not very often you find staff that makes YOU FEEL THAT YOU ARE WORTH MORE THAN JUST THE MONEY. > I will definitely return here..Kapok I highly recommend you to my friends. I already sent a couple to stay there.
The hotel is well located next to the Savannah park, and downtown in a quiet street. Hotel personnel is very kind, friendly and service minded, always ready to provide a solution for you. The room was nice and tidy. Good quality/price relationship.
This hotel is ideally located near the centre of the city Port-of-Spain, but the great thing is that it is right next door to the movie town mall and 10 mins cab drive away from the IMAX cinema.
The hotel staff are helpful and friendly and the general appearance of the hotel an its facilities are pleasing.
It was quiet, peaceful, the staff was pleasant, the compound was amazing....its large, in a great location and a great venue for weddings and other events, but it needs some updating. With some updates and renovation this hotel can be a great place to stay.
Port of Spain is the bustling capital city of Trinidad and Tobago and where the majority of activity takes place for Trinidad's flamboyant Carnival. For a change from the city scenery, visitors can head for the powdery sand and clear blue waters of Maracas Bay or verdant Queen's Park Savannah, where locals go to fly their kites and play cricket at the weekends.
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