Our time at the Hyatt was fantastic - the accommodations, the restaurant, the staff were all amazing and I will be back.
The customer service at the Hyatt was excellent and should be the benchmark for the way service should be provided on the island.
Traveller from Toronto
Newly constructed luxury high-rise hotel located in the prestigious Port of Spain International Waterfront Development …More
The hotel is well located next to the Savannah park, and downtown in a quiet street. Hotel personnel is very kind, friendly and service minded, always ready to provide a solution for you. The room was nice and tidy. Good quality/price relationship.
I found the overall hotel stay to be staisfactory. The only misleading item was the size of the pool. In the photos posted online the pool seemed to be a sizeable one, in reality it's more the size of a fish pond.
Traveller from New York
The Chaconia Hotel is situated between the City and one of our finest beaches in the North-Maracas Bay. It is also located …More
Short stay (3 days), came in for an event. The room was very spacious but the bathroom smelt of mold or mildew - they need to do a bleach and power wash in the shower. I was only staying for a few days so I put up with it. I was told that the room was going to be renovated but it wasn't, a pity as it really was very spacious and comfortable.
Be forewarned that the food isn't great. Room service grilled cheese sandwich took over an hour to arrive, advertised ham was missing, fries (which where supposed to be potato wedges) were cold and there was no salt. Cost me almost as much as buffet breakfast in the morning. Go the Hyatt to eat - their buffet has a line up a mile long and they have a really nice café with great coffee, muffins etc.
Port of Spain is the bustling capital city of Trinidad and Tobago and where the majority of activity takes place for Trinidad's flamboyant Carnival. For a change from the city scenery, visitors can head for the powdery sand and clear blue waters of Maracas Bay or verdant Queen's Park Savannah, where locals go to fly their kites and play cricket at the weekends.
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