The hotel was very clean and well managed. The coserge was very helpful with trips and airport transfers, he was a very nice guy who could not do enough to help. The breakfast deal of 2 for 1 was brilliant value and was really good. The room was very nice with a great full power shower.
It is right along the main road and conveniently located to go anywhere in port Douglas. Room is new and the nespresso coffee is a nice touch. Staff are very friendly as well. Just wish they had a lift to carry up the luggages. Should also update their name in google maps.
I read hundreds of reviews and many people complaining about the rooms qualities being old and tired. To be honest, the rooms were well maintained and in good conditions. The furniture could be newer but it is OK. The beds are really comfortable. If you are doubting because see a lot of reviews complaining about it just give them a try. I doubt that you are going to be in the room a lot of time.
FYI - I've been in plenty of five stars resort in Mexico, USA, Dominican Republic, Argentina, and New Zeleand and can tell is not far behind. Yes, maybe they can refurnish or make some renovations. But take into account that you are going to be enjoying the awesome pools and lagoons...
Hope this helps!
My experience was really nice!
I went with my couple!
Got a 1 bedroom apartment with plunge pool for nine days. Room was beautiful, small issues with the finish standard of the room that was quickly forgotten compared with the consistent friendliness of staff that makes this stay exceptional. They went above and beyond to ensure our stay was magical and worry free. Main pool was sparkling, as well as the private one. Rooms are very clean and spacious. Good location, with excellent tour assistance.
Port Douglas is one of the world's favourite destinations, a tropical paradise to explore from your luxury air conditioned …More
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