Stayed two nights with our kids in a family room. An initial mix up with our booking was quickly rectified by polite and helpful staff. Parts of the hotel seemed a bit 'tired' and in need of refreshing but overall the facilities were adequate and we found it a friendly place to stay.
This is apparently an old church, so some rooms and common areas have vaulted ceilings from (perhaps) the 16th Century. The room is average size for France, but both adequate and clean. The staff was most helpful, and charming. The location is excellent, both close to the train station and within walking distance of most of Poitiers sights.
There is a restaurant that shares space, but apparently not ownership with the hotel, that is superb. Perhaps the best meal I had while in France (and this is saying something) was in this restaurant. The two (hotel and restaurant) compliment each other (and the fare can be booked to your room). Breakfast is in the hotel, and is perfectly adequate. There's plenty of reading material for those who are alone or who have time to spare.
As stated, the staff is helpful and charming. English is good. I have read comments and reviews that disparage Poitiers as being gruff and cold. I found none of that, but in fact absolutely the opposite (which includes hotel staff). Poitiers is small, but stunning. It seems particularly safe, relative to large metropolises, and in totality is easily walked. Book an extra day in the city, and book it at this hotel.
Traveler from International
A former Jesuit chapel, built in 1854, now houses the Mercure Poitiers Centre. This 4 star hotel is ideally located at the …More
Got upgraded without asking. Amazing. Good breakfast. Breakfast room bit small between tables re my disability but otherwise all ok. Very comfortable. Will go again. Sorry overall rating should be excellent 4.5 not orange bar!
We had a great time staying in this hotel. It's on a great street with lovely restaurants and a metro supermarket type store - close to everything you could possibly need. The room was clean and comfortable and the cleaners went above and beyond each morning (even popping my extremely heavy suitcase on a small stand for me). We spent three very comfortable nights here and I would definitely recommend it.
Ideally located in the heart of the historical and touristic city center of Poitiers, the 4 stars the BEST WESTERN Poitiers …More
Access to bathroom impeded by the 2 beds squashed into a rather small room. Not possible to open door fully which is quite annoying for most people to have to squeeze in. The bathroom did have some useful features for disabled people but most disabilities would make it impossible to enter.
Bedding is good and tea and coffee facilities appreciated.
Pam from UK
Kyriad Hôtel of Poitiers South is happy of you welcome with its 52 completely renewed rooms. You will have at arrangement a …More
Very friendly and helpful staff, as I had my dog with me they offered me a room on ground floor onto garden area.
Food always good, had my best omelette for dinner and adequate breakfast. Absolutely no problems staying at this hotel. Enjoyed the shopping nearby too.
I stayed at the Ibis centre for 5 nights whilst visiting friends in Poitiers. It was a great base as the location in the town centre is perfect. I was impressed by the comfort and cleanliness of the room, the great breakfasts and by the frienliness and helpfulness of the staff who were really nice without exception. I would certainly recommend this hotel and will be sure to stay there again on my next visit.
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