Check in was quite fast. However, no bell boys around to offer help with the luggage. parking space in front of the hotel.
Breakfast was ok. children swimming pool was quite small. can be crowded during peak season.
The hotel is recent newly open but with terrible untrained staffs. I booked for 2 nights but I was asking to check out after staying for 1st night. Although this issue had been resolve by the manager in charge at the end but this is causing unpleasant stay. Not so recommended at this moment as the hotel staffs are too new and inexperience to handle customer related issue. Can only consider this hotel after their get their staffs trained and have proper check-in hotel system. Hotel room sound proof was terrible as well, can hear next door people talking and hardly to get a good and nice sleep at night.
Friendly staff that greet you everytime they see you. Big room & clean. Just that bathroom condition a bit old with the door unable to close, lousy soundproofing where i can hear clearly what the person next door say/laugh. Location vy convenient to reach Jonker Walk & town. Overall ok
31OCT2013 - ARRIVED 12 NOON HOWEVER ROOM NOT READY. YOUR COURTEOUS AND POLITE SECURITY GUARD RESERVED A PARKING LOT IN FRONT OF HOTEL FOR US, SO THAT WE CAN SHOP AND HAVE LUNCH AT NEARBY SHOPS TILL ROOM AVAIL AT ABOUT 1400 HRS. WE WERE GREETED WITH SMILES BY YOUR DOORMAN. THANK YOU TO ALL. MY FAMILY HAD A GREAT STAY AT YOUR WONDERFUL AND CLEAN HOTEL.
It was clean and comfort. Parking lot not hard to find but have charge. The rate quite cheap in weekday and It is near to the famous food, Ban Li Hiang satay celup. The location very near to the town and Jonker Street.
I booked for twin room (2 singles) but got upgraded with triple room with 1 queen bed and 1 singles for absolutely free. With large bed and larger room, who doesn't love that right? We love the hotel ambient and we felt so comfortable!
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