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Reviews of Poziom 511 Jura Wellness Hotel & Spa

4 out of 5
Poziom 511 Jura Wellness Hotel & Spa
ul. Bonerów 33, Ogrodzieniec, Silesian

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu for lunch and dinner was limited and did not provide simple options or my traditional Polish foods.
Stayed 3 nights in Jun 2019
Response from Poziom 511 Team on 18 Jul 2019
Dear Guest, thank you for your comment. Coming in front of our guests needs. We are working on totally new menu which will be base on local flavors. We would be more than happy to host you again. Yours sincerely,

8/10 Good

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in a medieval setting
The hotel is set in a stunning location built into the hillside and old castle. It has a very modern feel to it and the rooms are comfortable and clean. I had a double room and my only issue really was the size of the quilt compared to the bed - if there were 2 people 1 would not be under the cover unless you were very close, There is a good sized swimming pool and spa on site. The restaurant is good - a bit expensive for Poland but the quality is good. I had goats cheese with cranberry which was good but missing some warm crusty bread. The steak was excellent as was the creek brûlée. The only problem is the hotel tends to attract corporate groups and when I was here this time there was a loud group of 20+ who gradually got louder but there is another room so if you notice a large group ask to sit in the other room. Breakfast is a good selection of hot and cold food Would I stay again if I’m in the area - a definite yes
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is situated in an absolutely stunning location; however, the staff could be better trained to deal with guests. We were four internationally experienced business travellers, staying in 4 rooms for three nights on this trip. At checkin the desk clerk was on the phone and we waited over 15 minutes before we were acknowledged. The first night - other than the fact that the first four choices of wine were not available at dinner and two of the guests had difficulties sorting out heat in their rooms - was relatively fine as was breakfast. The second night there was a “party” at the hotel which went until 4 in the morning making sleep, even with earplugs, very difficult for two of the team. One of the guests asked for a different room but was advised there were non available - fair enough, but it would have been nice for the hotel to have placed/given priority to non funtion guests in the quiet wing of the hotel when they first checked in. Breakfast on day two lacked eggs at the buffet so we ordered directly from the kitchen and all was well. Morning showers saw a long wait for any warm water. Night three was quieter but breakfast saw three of four omlettes ordered being very undercooked. Respecting the room amenities - two towels per room per day ( one bath and one hand towel). Adequate but in a spa hotel one could expect double that amount per room. beds were adequate as were other room amenities. To be honest, I was very disapointed with this stay.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is located in quiet, rocky surrounding, on the hill at 511 meters over the sea level, which is the highest spot in Jura Park. This is prfect location for biking / hiking and skiing lovers. Nearby ruins of medieval castle adding extraordinary character of this place. Rooms are modern and facility offers many amenities like 20 meters pool, hot tubs, and steam rooms. All with spring water. I highly recommend this place for family vacations and wellness.
Stayed 2 nights in Dec 2018

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original modern hotel right next to 13th century castle. Relaxing spaces around Hotel, nice spa pool. Definitely recommend
Stayed 1 night in Aug 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Zawiercie Paradise
The hotel location in the hilly Zaglebie region with beautiful scenery was a sportsman's paradise. The hotel did not have an elevator for the upper floor so it made it difficult for the elderly and handicapped if rooms are not available on the main floor.

10/10 Excellent

Atle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Maciej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przyjemny pobyt, wieczorne seanse filmowe przy skałach są ciekawym pomysłem.
Stayed 2 nights in Jul 2021
Response from Zespół POZIOM 511. on 14 Jul 2021
Pani Małgorzato, Dziękjemy za miłe słowa. Zapraszamy do Nas ponownie :) Pozdrawiamy,

6/10 Okay

Daria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spodziewaliśmy się więcej
Hotel jest świetnie położony. Pokoje są czyste, ale przynajmniej dla nas łóżko było za miękkie. Mini bar pusty. Rozczarowała nas restauracja. Ceny nieadekwatne do jakości posiłku (sałatka z polędwiczką wieprzową, którą zamówiłam, to wysypany na talerz mix sałat, trzy pomidorki koktajlowe, pokrojony w paski plaster szynki i kilka orzeszków). Długo czekaliśmy aż ktoś się nami zajmie. W niedziele od 21 wszystko pozamykane. W sobotę od 23. Brakowało miejsca, w którym można by było napić się drinka. Super basen i strefa spa choć mogliby powiększyć sobie taras przy basenie i dorzucić tam mini barek - dużo by tym zyskali. Podsumowując - cena nieadekwatna do jakości.
Stayed 2 nights in Jul 2020

2/10 Terrible

Weronika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nigdy więcej
Mam wrażenie jak bym była w szpitalu, Pani sprzątająca od 7.00 trzaskała wiadrami i drzwiami trochę wyczucia niedziela rano, przyjechaliśmy wypocząć, niestety nie udało się. Wielki minus. Poza tym źle zostałam rozliczona i czeka drugi tydzień na zwrot pieniędzy - na razie cisza.
Stayed 2 nights in Sep 2019

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice interior, great outdoors
Really nice spa-hotel in the middle of nature. Supernice interior, great food and saunas. Also nature for adenturer - rented bikes for a 4-hour hike - awesome.
Stayed 1 night in Aug 2019

10/10 Excellent

Boguslaw, Polska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piękne miejsce
Wspaniałe spa, basen, restauracja i otoczenie, wszystko warte swojej ceny, polecam
Stayed 2 nights in Aug 2019

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
hotel ładny. pokoje i basen ok. jedzenie z karty to porazka. sniadania slaba jakosc produktów. obsluga slaba. ogolnie szkoda ze tak ladny obiekt od wewnatrz nie zaskakuje niczym specjalnym
Stayed 1 night in Jul 2019
Response from Zespół Poziom 511 Design Hotel & Spa on 16 Jul 2019
Szanowny Anonimie, dziękujemy za komentarz. Wychodząc naprzeciw naszym gościom, pracujemy nad nową kartą, która oparta będzie o lokalne smaki - myślę, że będzie to ciekawe dopełnienie naszej oferty. Serdecznie zapraszamy na test. Z poważaniem,

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service
511 m n.p.m/above sea level
Hotel na wysokości 511m n.p.m w ciekawej turystycznie okolicy w sąsiedztwie ruin zamku. Opis hotelu na stronie hotels.com jest zgodny z rzeczywistością; pokoje ładne, jest basen i SPA. Sam obiekt to rozbudowana dawna stanica harcerska. Koncepcja architektoniczna jest całkiem ciekawa. Ale niestety są uwagi negatywne. Widać zużycie hotelu, np. odpadające kafelki na balkonie, poszarzałe ręczniki. Śniadanie jest dobre z wyborem, ale co do kolacji to mam zastrzeżenia. Kuchnia jest słaba i droga (np. sałatka z kozim serem, to zielenina, smażony ser, cienkie plasterki gruszki i coś jeszcze..podane...) Jakieś sześc lat temu tuż po otwarciu hotelu było zdecydowanie lepiej. Dzisiaj obiekt nastawiony jest na grupy biznesowe, szkolenia i zjazdy firmowe. Wyraźne obniżenie lotów. Parking dla gości hotelowych płatny 30 PLN
Stayed 1 night in Feb 2019

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Andrzej

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wypad z Rodziną na trzy dni
Okolica ciekawa, ale maksymalnie na dwa dni => jest trochę atrakcji dla dzieci, warto zwiedzić zamek Ogrodzieniec. Hotel ciekawy architektonicznie, fajny basen. Niestety obsługa szwankuje => w restauracji na obsługę trzeba się cierpliwie naczekać, room service zapomina uzupełnić kosmetyki, itd. Duże negatywne zaskoczenie to opłata za parking dla gości hotelowych... ale podobno taka jest polityka hotelu. Generalnie OK, ale value/money niezbyt korzystnie...
Stayed 3 nights in Aug 2018

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raczej OK
Na plus: - położenie, okolica - restauracja hotelowa - basen hotelowy - obsługa Na minus: - płatny parking - usługa "sprzątania" pokoju - WiFi działa jakby nie mogło
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedyne zastrzezenie to brak uslugi sprzatania przez trzy dni. Poza tym bardzo ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomek, Toruń

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bardzo przyjemny pobyt
bardzo fajnie, jak zawsze, jedyny problem to bardzo niestabilne WiFi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maciej, Kraków

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
swietny wypoczynek
Swietny weekend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Agnieszka, Nowy Targ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
odpoczynek
Hotel położony w pięknej lokalizacji. Cisza, spokój pomimo dużej liczby gości. Pokoje czyste. Klimatyczna restauracja, jedzenie urozmaicone,śniadanie z lokalnymi przysmakami... Cudnie, tylko stanowczo za krótko.

8/10 Good

ANDRZEJ, WROCLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W JURAJSKIEJ SCENERII
Bardzo ciekawe rozwiązanie architektoniczne obiektu. Doskonała baza wypadowa dla chcących zwiedzić okolicę, a jest w niedalekiej odległości sporo różnych atrakcji turystycznych: okoliczne zamki, Pustynia Błędowska, Ojców, Olkusz..Po wycieczkach hotel daje możliwość świetnego relaksu: SPA, basen, programy animacyjne dla dzieci i dorosłych. Kuchnia hotelowa dobra, chociaż dość droga. Miejsce godne polecenia.

8/10 Good

ANDRZEJ, WROCLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL W WAPIENNEJ SKALE
Hotel ma doskonałe położenie dla tych co chcą zwiedzić jurę krakowsko-częstochowską - pieszo, rowerem czy samochodem. Miejsce doskonałego relaksu. Dobra kuchnia hotelowa, chociaż dość droga, a porcje małe. Obsługa dyskretna i uprzejma. Jest małe ale, bardzo interesujące rozwiązania architektoniczne lecz wykonanie niektórych elementów z niskiej jakości materiałów, np. farby, lakier na meblach…Jak na niedawno otwarty hotel widać zużycie pokoi.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort