Exterior

Reviews of Pilgrim Inn & Cottages

2 out of 5
Pilgrim Inn & Cottages
307 Main Street, Plymouth, NH

Reviews

7.2

Good

Rating 10 - Excellent. 63 out of 267 reviews" "
Rating 8 - Good. 96 out of 267 reviews" "
Rating 6 - Okay. 59 out of 267 reviews" "
Rating 4 - Poor. 25 out of 267 reviews" "
Rating 2 - Terrible. 24 out of 267 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

BRUNA

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wrong address listed here and they don’t care if u can’t find it. They expect you to call to get right address. Giving it a one star because it of that. One of the parties in my reservation ended up having to go home because she couldn’t locate it and they refused to give her money back. Good place to stay other than that just do not count on their breakfast!
Stayed 1 night in Mar 2024
Response from D on 18 Mar 2024
I am very w

6/10 Okay

Thalia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had stains. Receptionist was rude. Shower was dirty. Would never stay here again.
Response from d on 29 Feb 2024
i am verysorry

8/10 Good

Johannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price for skiing at Waterville, Loon or Cannon. Clean basic room that was close to Plymouth restaurants.
Stayed 1 night in Feb 2024
Response from D on 14 Feb 2024
Thank you

2/10 Terrible

Christine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed in a cottage. Screening was ripped, blinds inside were broken. The place REEKED of old cigarettes. Lamp shade cracked and broken, most bulbs not working, pictures on walls cracked or broken. Place in serious need of updating. Continental breakfast was a joke. 3 kinds of cereal, 3 bags of bagels, 1 tub fake butter and 1 tub cream cheese. Apple juice in fridge. On counter was 1 pack of oatmeal and a few jelly packs. No peanut butter. Also no creamers for coffee nor any options other than real sugar. There was no fresh fruit, no pastries, and no yogurt. Very disappointing. Woman who checked me in day before was same as one setting up coffee in morning. Very unfriendly didn’t even say good morning.
Stayed 1 night in Jan 2024
Response from D on 1 Feb 2024
I am very sorry

8/10 Good

Kristine

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from D on 29 Jan 2024
Thank you

8/10 Good

Vasilios

Stayed 1 night in Dec 2023
Response from D on 23 Jan 2024
Thank you

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and close enough to the family in Rumney. Comfortable beds. Bring your own power strip to have enough plugs.
Stayed 4 nights in Dec 2023
Response from d on 4 Jan 2024
thank you

8/10 Good

Ariel

Stayed 1 night in Dec 2023
Response from D on 18 Dec 2023
Thank you

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Quick 1 night visit
Quick 1 night stay. Check in was pretty standard. Room was clean, bed was comfortable, but it was really close to the radiator. The 2 remote tv system was annoying. The morning coffee didn’t go over well, I think the creamer was bad. I don’t know, but plenty of places in town to go get coffee. Great location when visiting Plymouth state. Excellent value.
Stayed 1 night in Dec 2023
Response from D on 11 Dec 2023
Thank you very much come back soon

6/10 Okay

William, Hemel Hempstead

The bed could be accessed only from one side.
Stayed 2 nights in Oct 2023
Response from D on 25 Oct 2023
I am very sorry

8/10 Good

Dawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property states it is non smoking and the front desk confirmed this but the sheets smelled very strongly like smoke or the weird laundry detergent I have ever smelled. If you have allergies especially to smoke or as sensitive to strong smells then I would be weary of booking a room here.
Stayed 1 night in Sep 2023
Response from D on 15 Oct 2023
Thank you

6/10 Okay

Jean

Liked: Cleanliness
Very clean. Some of the room was updated but mostly dated. Beds very firm but comfortable. Very noisy at night with fire pit and other guests in front of hotel.
Stayed 2 nights in Oct 2023
Response from D on 15 Oct 2023
I am sorry

8/10 Good

Maria

Stayed 1 night in Oct 2023
Response from D on 11 Dec 2023
Thank you

10/10 Excellent

Dhruv, dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, linens were fresh and very helpful and curteous staff.
Stayed 1 night in Oct 2023
Response from Dee on 11 Oct 2023
Thank you very much come back again

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from D on 15 Oct 2023
Thank you

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rug must have been from the 1970s, with so much cleaning fluid on it that my feet stuck to the floor. The room smelled terrible too - a non-smoking room that smelled like 20 year old smoke, among other things - just awful... In addition, the volume on the TV did not work. Management seems to make talking to friends on their phone the priority - apparently, the assume that the guest is just passing through and will not be seen again. While the former is false, the latter is TRUE.
Stayed 1 night in Oct 2023
Response from D on 9 Oct 2023
I am very sorry

4/10 Poor

Mark

Stayed 1 night in Sep 2023
Response from D on 9 Oct 2023
I am very sorry

4/10 Poor

Tom

Travelled with partner
Disliked: Property conditions & facilities
Other negative reviews are valid. If you’re just looking for a place to crash for the night, it’s okay, but don’t expect any more than that.
Stayed 1 night in Sep 2023
Response from Dee on 19 Sept 2023
I am very sorry

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Great little spot to stay! Everything was clean and the breakfast was refreshing in the morning. Bathroom was awkward for a disabled member of the family, but manageable. (Counter is super close to the toilet).
Stayed 1 night in Sep 2023
Response from Dee on 19 Sept 2023
Thank you very much

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from D on 10 Sept 2023
I am very sorry

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dated, there were 2 TV'S, one was broken. There was an awful odor being masked by a very bad air freshener.
Stayed 1 night in Aug 2023
Response from D on 10 Sept 2023
I am very sorry

8/10 Good

steven

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from D on 20 Aug 2023
Thank you very much come back again

4/10 Poor

Cheryl

Travelled with family
Disliked: Property conditions & facilities
Better then driving tired. Broken shower. Hard beds
Stayed 1 night in Aug 2023
Response from Dee on 15 Aug 2023
I am very sorry

10/10 Excellent

Betty, Exmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the peace and quiet so much my son wanted to stay two more nights!
Stayed 1 night in Aug 2023
Response from Dee on 15 Aug 2023
Thank you very much come again

10/10 Excellent

Betty, Exmore

Liked: Cleanliness, staff & service, property conditions & facilities
Have my own little cottage. Quiet and safe. Easy access to interstate.
Stayed 1 night in Aug 2023
Response from Dee on 7 Aug 2023
Thank you very much come back again

8/10 Good

Joseph

Stayed 1 night in Aug 2023
Response from D on 10 Sept 2023
Thank you very much come back again

6/10 Okay

Sandy Sahar

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Dee on 7 Aug 2023
I am very sorry

8/10 Good

Brian

Stayed 1 night in Aug 2023
Response from D on 10 Sept 2023
Thank you very much

8/10 Good

Martial, L Ange Gardien

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast left to be desire
Stayed 1 night in Jul 2023
Response from Dee on 7 Aug 2023
Thank you very much

6/10 Okay

MELISSA, Colorado springs

Liked: Staff & service
Disliked: Property conditions & facilities
Exposed outlets and tarps covering areas. Staff helpful.
Stayed 1 night in Jul 2023
Response from D on 10 Jul 2023
Thank you

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not the best
It was at best ok. Had tonstay somewhere. Was clean and fresh when we arrived. Ripped screns, lock didnt work, storm door didnt close at all.
Stayed 1 night in Jul 2023
Response from D on 10 Jul 2023
I am very sorry

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Cancelled upon arrival after walking into a cottage smelling of an ash tray. Also from walking in the door the bed had visible stains on the comforter. The area around the cottages was also a mess with various debris. When we went to check in we were greeted by a female wearing pajamas. Would not recommend
Stayed 1 night in Jul 2023
Response from D on 10 Jul 2023
I am very sorry

6/10 Okay

Paul

Stayed 1 night in Jun 2023
Response from Dee on 27 Jun 2023
Thank you very much

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A very peaceful place to stay
Stayed 2 nights in Jun 2023
Response from Dee on 27 Jun 2023
Thank you very much come again

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Jun 2023
Response from Dee on 27 Jun 2023
Thank you very much come again

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dee on 27 May 2023
Thank you very much com again

6/10 Okay

Crystal

Stayed 1 night in Oct 2022

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, not spacious but adequate for two. Other than a very noisy 2:00 AM group chatting outside our door, the place was quiet and set back from traffic. Our only complaint was the breakfast. The offerings were basic, which isn't unusual these days - two sugared cereals, juice, bread, coffee. There were no knives or teabags, though, and butter was scooped out of a common container, which was definitely not sanitary. Also, there were two very small tables with two chairs each, in a tight space.
Stayed 1 night in Aug 2022
Response from Dee on 27 May 2023
Sorry for the inconvenience sorry

6/10 Okay

James

Stayed 2 nights in Aug 2022

6/10 Okay

David

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Did the job for a place to stay. Clean rooms and bathroom.
Stayed 1 night in Jul 2022
Response from D on 27 May 2023
Thank you com again

4/10 Poor

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not expecting nor need much. I know prices are up for all lodging, but it was hard to see the value here. When you arrive at check in and there is a sign that says no refunds after 20 minutes in the room, you know you are in for a treat. Not even a hello on arrival. No ID check, here is your key. Room smell was bad - smoke and something else. Could not get any coffee (or anything else) in the morning despite advertising "breakfast". Wifi was weak but worked. I want to say something good for to place but am struggling to do so. Avoid if possible.
Stayed 1 night in Jul 2022
Response from D on 27 May 2023
I am sorry

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2022
Response from Dee on 27 May 2023
Thank you very much com again thank you

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
This places is not like the pictures display.The pictures are old ,the place run down . It was a 3 night stay , room not made ,had to ask for clean towels ..the key not working.. very disappointing..
Stayed 3 nights in Jun 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy little motel!
Stayed 1 night in Jun 2022

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of stains on the furniture (desk chair and blanket cover). Car tree freshener found in the AC’s vents. Reeked of cigarette smoke. Disturbing cracks on the bottom of bathroom door.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwas a very clean and friendly place
Stayed 1 night in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasing stay
Stayed 1 night in May 2022

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Amenities
In spite of the description there was no continental breakfast. Considering the price has doubled from my last visit 2 years ago I found that offputting.
Stayed 1 night in Mar 2022

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ridiculous
The room was extremely dirty. The refrigerator was duct tape together. There was one towel in our room and we are a family of 4. The room was advertised with a FREE continental breakfast, which there was not. They had cereal in the corner of the main office, but nothing else to offer not even bowls and spoons to eat the cereal. Coffee pot looked dirty. This was at 8:45am when breakfast should be served. Originally when i started to book the room, I forgot to add my children, once I added them the price increase $50. Im not sure why it would cost an additional $50 for them when we were given nothing extra, let alone what we paid for. Our reservation also said we booked a cottage, but when we arrived we were told that the cottages were only open in the summer.
Stayed 1 night in Jan 2022

10/10 Excellent

Xunxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay to enjoy white mountain national forests.
Stayed 2 nights in Oct 2021
Response from Dee on 17 Oct 2021
Thank you very much com again thank you