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Reviews of Ramada Hotel & Conference Center by Wyndham Plymouth

3 out of 5
Ramada Hotel & Conference Center by Wyndham Plymouth
2705 Annapolis Ln N, Plymouth, MN

Reviews

5.6
Rating 10 - Excellent. 119 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 226 out of 1001 reviews" "
Rating 4 - Poor. 214 out of 1001 reviews" "
Rating 2 - Terrible. 251 out of 1001 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place was full of riffraff.
Stayed 4 nights in Apr 2024
Response from Ramada Staff on 24 Apr 2024
We're sorry to hear that you had a negative experience during your stay. We strive to maintain a safe and welcoming environment for all our guests.

2/10 Terrible

Brittney

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was closed, very outdated, doors for the rooms were not very secure or did not shut by themselves, staff were not very friendly. Plus there were ants on the bathroom floor.
Stayed 1 night in Apr 2024
Response from Ramada Staff on 21 Apr 2024
We apologize for the inconvenience of the closed hot tub, outdated facilities, and any issues with room security. Your feedback about the staff's friendliness and the presence of ants is concerning and will be looked into. We appreciate your honesty and will work to improve our services.

4/10 Poor

Carol

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Elisha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is a bit run down with patch jobs being done. The hotel lobby smelled like cigarette smoke during checkin, the spa was closed, the water toys didn't work or couldn't figure out how to turn on, several holes in walls that where quickly patched up but very noticeable. Breakfast was well stocked and bed was comfortable, good for a one night stay but pool issues should be addressed to improve rating.
Stayed 1 night in Apr 2024
Response from Ramada Staff on 15 Apr 2024
Thank you for your feedback. We apologize for the property's condition and the inconvenience caused. We'll address the issues to enhance guest experiences. We're glad you enjoyed the breakfast and comfortable bed. We regret the spa closure and pool issues and will work on improvements. We appreciate your stay and hope to welcome you back for a better experience.

4/10 Poor

Memevi

Stayed 1 night in Mar 2024

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Jetted tub in room didn’t work and was never fixed when I asked multiple times. & paid extra for a room with a jetted tub and was never able to use it
Stayed 1 night in Mar 2024
Response from Ramada Staff on 13 Mar 2024
I'm genuinely sorry that the jetted tub in your room didn't work, despite your multiple requests. That's not the experience we want for our guests, and I understand how disappointing it must have been, especially since you paid extra for it. Please know that we're looking into this issue and working on a solution. Your feedback is crucial, and we'll do our best to ensure a better experience for you in the future.

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, amenities
Paid for a suite for two nights and the jetted tub didn’t work and I kept asking for them to come look at it they came in once and said they would try to figure it out and never came back so I asked again and still nobody came to fix it
Stayed 1 night in Mar 2024
Response from Ramada Staff on 11 Mar 2024
Thank you for bringing the issue with the jetted tub to our attention. We sincerely apologize for any inconvenience this may have caused during your stay. Our team promptly investigated the matter and identified an issue with the wiring of the hot tub. I'm pleased to inform you that the problem has been addressed and resolved to ensure a seamless experience for our guests.Best,Ramada

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

4/10 Poor

Roberta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in serious disrepair. No hot water for the shower. We stayed in February and the cold winter air was blowing through the edge of the window. The restaurant and bar are permanently closed which is not mentioned on the reservation site. The front desk crew is polite. Thankfully we weren't on vacation and just needed a place to sleep. We are not complainers, but we will definitely not stay there again.
Stayed 1 night in Feb 2024
Response from Ramada Staff on 11 Mar 2024
Thank you for sharing your feedback. We've resolved the water boiler issue, and a new restaurant is on its way to enhance our offerings. We apologize for any inconvenience and appreciate your understanding. We're committed to addressing concerns and hope to welcome you back for an improved experience.

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. We walk into the property after checking in and the hallway smelled like weed so bad. We get into the room and it didn’t smell but you can definitely tell it isn’t cleaned well after each stay since there was cobwebs in the corners. The furniture was in bad shape also. Pictures are not updated to what these rooms actually looks like. Then when I went to shower there was zero hot water.. wouldn’t recommend this hotel to anyone..
Stayed 1 night in Feb 2024
Response from Ramada Staff on 11 Mar 2024
We sincerely apologize for the inconvenience you faced during your stay. We've addressed the water issue and are actively working to improve cleanliness standards. We appreciate your feedback and hope to welcome you back for a better experience.

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was ok but noise,cleanliness,no working ice machine
Stayed 1 night in Feb 2024
Response from Ramada Staff on 11 Mar 2024
Thank you for your feedback. We've noted your concerns about noise and cleanliness and are addressing them. Good news – the ice machine is now operational. We appreciate your understanding and look forward to the chance to host you again.

4/10 Poor

Lashundra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up leaving early, hotel was super dirty and not safe or appealing. The window was open in our room when we arrived and the dresser was wood rotted.
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells funny, not in the greatest condition, bathroom falling apart. No dinning in hotel. Breakfast… ya if you want a bagel, stale cereal, or yogurt. No waffles sign on waffle maker, no eggs or bacon today sign out. Very dissatisfied. Will not stay here again.
Stayed 1 night in Feb 2024

2/10 Terrible

Carla

Travelled with group
Disliked: Staff & service, property conditions & facilities
The reason that I stayed here was to "stay, park,&ride". When I checked in, the person working the front desk, had never heard of this! Are you kidding me?!? I called when I made the reservation, nine months earlier, to make sure that I could park there for so long, 10 days. I was assured that this was included. Now, I'm charged an extra $50 for parking my car somewhere that I am not even comfortable leaving my car! And I have no idea if there is ever a shuttle to bring me to and from the airport!!

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. It was a room for one person but did not include a closet or a vanity in the bathroom. But I made it work. Also nice and quiet and very clean. Staff was nice and helpful.
Stayed 4 nights in Jan 2024

4/10 Poor

Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
I went through a 3rd party witch was Expedia thinking I was getting a poolside room but nope I had to pay additional $40 and it was nearly as cleaned as expected the jacuzzi spa wasn't working at all the property says they noted it earlier in the week however my room has been booked way before I asked about a refund and the front desk guy said there's no refunds also when reaching out to Expedia there was no answer what so ever I'm not happy with the hotel bed really hard as well I'm also not pleased with Expedia as this is so unprofessional 😡😡😡
Stayed 1 night in Jan 2024

10/10 Excellent

syedjunaid

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 1 night in May 2023

4/10 Poor

Jason

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not receive what we had expected. The whole building was very dirty and not taken care of. We had issues with our rooms smelling like bad food, thankfully they were to able to provide a better room for us. Although, we then received a room where the heater didn’t work. So we did end up getting the room again that smelt like bad food. We would not recommend this hotel.
Stayed 2 nights in Dec 2023

2/10 Terrible

tianna

Stayed 1 night in Dec 2023

10/10 Excellent

DEBorah

Stayed 1 night in Dec 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our group had three rooms reserved at this property and I really wish I would have read the reviews this property before ageeeing to stay here. It is EXTREMELY dated and the photos are very misleading. Honestly, the only positives were that there is a Green Mill restaurant on site and the staff was friendly, but very undertrained. Our first night was pretty uneventful, the room (#143 “king suite” lol) was poorly maintained: glass missing from photos on the wall, furniture extremo beat up and mis matched, paint peeling from the walls and ceiling, toilet paper shoved in the cracks of the doors to block sound and light. Second night was a nightmare: the individual in the room next to ours (we had a small child with us) had a schizophrenic episode that required a police visit and the front desk attendant was USLESS in helping, once the individual was finally apprehended (11:30 pm) and we started to fall asleep our smoke alarm chirped every 45 minutes making sleep nearly impossible, then housekeeping barged into our room without knocking at 8:00 am and slammed the door shut when she realized it was still occupied. Breakfast was diy waffles, dry cereal and bagels/toast. Pool chemicals are completely off balance and caused chemical burns to our skin. This place has been running off a generator for over two months (per the bartender at the on-site restaurant, no tap beer there!). This place is a disgrace to the Ramada name, PLEASE avoid staying here, it should be shut down.
Stayed 2 nights in Nov 2023

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Oct 2023

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok hotel. The staff at breakfast lounge was friendly and making sure the area are well stocked
Stayed 2 nights in Oct 2023

4/10 Poor

Cheyanne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Love that we had poolside room but pool was not heated it was so cold you couldnt swim and enjoy it. Hot tub was shut down and not working. No heat in pool area had air conditioning on. The elevator had no lights and it sounded like it was going to breakdown. Plus side it was nearby eating and shopping places.
Stayed 2 nights in Oct 2023

2/10 Terrible

Cephus

Stayed 1 night in Sep 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Josephine, Burke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was great.
Stayed 1 night in Sep 2023

4/10 Poor

Dawn

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The hotel is run down, Hallway was dirty and smelled. Only 2 towels for 3 people to one room. Tv didn't work because it was raining out. pool area was ok vents above need cleaning. Front desk was very helpful though. Would not recommend to anyone
Stayed 1 night in Sep 2023

6/10 Okay

Julie

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool door off our room was rickety, the coffee maker switch was completely broken off, the hotel is in need of a total upgrade as far as carpets go, and people were smoking weed inside the room next door to us, the smell seeping through to our bathroom. We will not stay here again.
Stayed 2 nights in Sep 2023

4/10 Poor

Alma

Liked: Staff & service
I was able to hear the outside noise and the inside noise. I was able to hear the snoring from the next door room.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, run down hotel
The hotel called me the night before my trip saying there would be no hot water for my entire stay and that there’s nothing they could do about it. The hotel and room itself was run down. There were cracks and dirt. A spider chilling in the sink. People using the indoor pool left water trails throughout the hardwood making it a slipping hazard.
Stayed 3 nights in Sep 2023

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I called the hotel to make sure all the pools were working, the lady working the phones said yes. So once my 2 young kids and I get here and unpacked ready to swim the small kids pool is super cold and water features they advertise are not working. Very disappointing, if I had more time I would have moved to a different hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Team

Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always seeking to disappoint.
Just when you think you have had the worst experiences hotels have to offer, and that no experience will shock you again, you can go to the Minneapolis metro area to be disappointed further. Not only does the entire metro area smell of a skunk's butt, but the hotels always seek to lower the bar. Why in the world would a hotel think it is a good idea to host a loud party through the night? People come to hotels for one primary reason -- to SLEEP. Yet this hotel had a wedding reception that lasted through midnight, with loud music vibrating the windows. In addition, despite having a reservation, they placed me right across from this party. When I asked if the party was going to be a problem in my room, they assured me it would be fine, as I was on the other side of the courtyard...well the party was blasting into the courtyard right to my room. I had been working and driving all day, and my family and I needed rest to be up early the next morning to continue our travels. I won't get into the condition of the room which had supposedly just been painted, that still smelled of paint, and looked like someone put paint on a roller, made three swipes over the door, then called it done, or the masking tape left all over the place for you to step on. Thanks, Ramada, for showing that a new low can always be set.
Stayed 1 night in Sep 2023

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Yikes
Floor had some kind of leak from air conditioner. Bed were noisey and uncomfortable. Slider door to pool area didn’t lock but had a make shift safety bar.. bathroom ceiling was cracking and stained and air conditioner was very very noisey all night. Service was good. Very friendly.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty… there’s paint tapes on the doors.. floor and wall was dirty.
Stayed 1 night in Sep 2023

4/10 Poor

Kari

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is need of an update and not just paint. The rooms are a little dingy, discolored tiles on most of the ceiling. The hot tub was drained and the little kids water features wouldn’t turn on. Breakfast was simple and I think they only serve warm breakfast on weekends. The staff was kind enough to let us check out an hour later. We stayed there so the kids would have water slides to play on. It’s perfect for kids 10 and under.
Stayed 2 nights in Aug 2023

2/10 Terrible

loretta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, the advertisements of free breakfast was toast, pool was closed

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
The hotel itself was nice because the pool is a great attraction. However, the room smelled like stove gas all night and we woke up not feeling well. Be weary of this establishment
Stayed 1 night in Aug 2023

8/10 Good

Tone

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean. Pool was wonderful only thing lawenforcent seem to harras people in lit coming and going
Stayed 1 night in Aug 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Allina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

KENDRA

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our bed was comfortable and the room was clean. The furniture showed numerous signs of wear. The grounds were poorly maintained. The bathroom and decor everywhere were outdated and in need of an upgrade. We would never recommend or stay there again; we moved to another nearby hotel and were very pleased.
Stayed 5 nights in Aug 2023

4/10 Poor

Rachel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Free breakfast only monday to friday. Grounds not kept up. Needing maintenance
Stayed 1 night in Aug 2023

2/10 Terrible

Chelsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the worst hotel in the Minneapolis area
People smoking weed outside when we walked in, and in the hall directly across from our room. Partying and loud music outside. Wouldnt allow my teenagers to walk alone inside or out. Hair was in the shower and garbage in the garbage bin. Window was so dirty you couldnt even look outside. Didn't feel safe and left to stay in a different hotel. This hotel is rundown and is more of an over priced motel with a pool. Ramada should be outraged that this establishment is using their name.
Stayed 2 nights in Aug 2023