"Very good hotel, close to beach and other faciliti"
We chose this hotel for our group of 4 adults as we are fair weather cyclists! Our bikes were hired from 'Cyclos Quintana' which was close by. There was a secure place on the 6th floor in which to store the bikes - an added bonus, rather than returning to the shop each day. The whole hotel was quiet, even though on a side street front. Everywhere in the hotel was spotlessly clean and tidy. It's a light, airy building with two 4 person lifts. The receptionists were efficient and friendly as were Pedro and his staff who were also entertaining as restaurant staff. There was a plentiful and wide range of food for breakfast and dinner. We were half-board so I cannot comment on lunch but I expect that was good too.
Don't be afraid of the golden rhino in the foyer!
We had very bed experience with staff on reception. They dont speak english or if they do it is very bed. We spent 30 minutes to explain that our car is missing of they can help us but it was mission imposibile. They didnt understant nothing so they were not helpful for us. We had to call taxi driver to help us with that. That is for shure hotel of 3* and it dont deserve 4*. Also rooms are very small and twin beds and bathroom also. We payed 15€ internet which didnt work. We complained about that but they didnt understand us. We also payed for changig pool towels 1€
alen from Croatia
The Hotel Neptuno is extraordinarily located on the first line of the beach and in the very heart of Playa de Palma. It has …More
Mini break. Could not have chosen a more ideal hotel and location. Short transfer time from airport, friendly and accommodating staff, pleasant room (requested sea view, which was limited, nevertheless satisfactory). Room had balcony with table and two chairs, which was delightful to take in evening breeze. Short stroll to beach and restaurant strip. Hotel pool. Spa facilities available. Excellent choice of good for breakfast and dinner. Lunch provided by bar, which consisted of simple meals/ snacks.
We were very pleased with this hotel, beginning with it beautiful architectual design and artistic landscaping. The dinning was beyond our expectations, with wonderful fish, roasted duck and large spotted prawns and shellfish, for example, all served during just one night of dining.
friendly greeting from day1 today 7. food excellent, facilities excellent especially pool and gym and sauna. easy access to surrounding shops and restaurants. great views and no out of order tourists as this was a quiet area well policed. felt safe anywhere. really good for cyclists even though I am not one. weather at end of September very good. Prices in hotel slightly expensive but not expensive in relation to the surroundings and the service. dress code was good and not dictatorial. Maid service excellent.
Brilliant location, top quality hotel, friendly staff, though not many spoke much English, hotel very popular with German guests but they were also very friendly. Excellent restaurant with lots of choice. Only slight quibble was the cold buffet offered when we arrived at 9.00 p.m by which time the restaurant had closed. Would definitely go there again.
"Nice hotel but boring and don't go all inclusive"
Hotel ok, no entertainment, adults only but kids nursery right next to the pool so like being with all the kids. Food and staff good but just nothing to do as after dinner no one in the bar area, the all inclusive does not include a lot and very set times so advise going half board if you do decide to stay here.
The beach not far and excellent so most of time spent out of the hotel but terrible if it rains as really nothing to do
If you want a very quiet holiday on your own and be in bed for 10pm then this is the place for you.
Hugo from England
This is a tourist hotel located in The Arenal, just ten minutes from the beach, and a few minutes from the centre. It has …More
"Hotel near the beach. Good food. Excellent staff."
Good hotel with excellent staff, good food and easy reach of Palma. However very few English people go to this resort and as a consequence everything is in German. The main complaint is the noisy clientele. Banging doors and noisy neighbours meant disturbed sleep EVERY night. This is such a pity because everything else about the hotel was really good and the staff work very hard.
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