Great location, very friendly staff apart from 'guest relations'. We booked a double room and were given a room with two single beds stuck together, when we asked at reception the next day they said that's the room you booked and you can't change it but promised to put a double mattress to make it more comfortable, however they didn't actually bother.
Hotel breakfast is average, not 5star standard. Good variety and food is fresh, waiters are extremely friendly and attentive. However the restaurant is packed and often have to wait for a table to be cleaned before being seated.
Hotel has 3 pools which are very nice and excellent bar with very friendly staff. Very clean with games available and activities for children.
Rooms are very clean and spacious. Air con did not always work and it was extremely noisy in the morning with hedge trimming taking place at 7am. Apart from that and the room mix up very good hotel.
Beachfront hotel sited in the Platanias resort, six kilometres west of the town of Chania and 25 kilometres from the …More
Very clean with good restaurant for breakfast, lunch and dinner. Excellent 2 pools kept very clean. Most rooms looked like they had a nice patio area, unfortunately our studio no 104 was right next to stairs and a narrow patio area with 2 air cons above which dripped.
Bathroom adequate with plenty of hot water with good water pressure.
Kitchen facilties adequate for tea/coffee plus a fridge.
Double bed was very hard and uncomfortable. The air con worked well and not too noisy.
Safe was free which was a bonus.
Platanias is part of the long strip of tourist resorts not far out of Chania, but the high up, older part of the village where the suites are located is still typically Cretan and very quiet in April.This was our second year visiting the small complex of Esthisis Suites and this time we had a most beautifully appointed two-storey maisonette. The upstairs living room had a kitchen area with very large fridge-freezer, full hob, oven and microwave. Furnishings were streets ahead of any of the other 8 villas or apartments (and one hotel) we stayed in during our extended stay, and our beds were by far the most comfortable . The owners are staff are all delightful and nothing is too much trouble.
The accommodation centres on a pool area which I imagine might be a bit crowded when all apartments are full, and personally, I was glad we had a car, as the walk up from the beach is a bit of a tiring hike, especially in hot weather. There is a very good supermarket within easy reach and a small village shop for fresh bread in the morning. There are several friendly tavernas close by.
Traveller from East Anglia UK
Just 25 km (15.5 miles) from the airport and 16 km (9.9 miles) from the port, the impressive Esthisis Suites Chania offers …More
Home to Khania’s open-air, seaside dance clubs, Platanias lies 10 kilometres west of town. The old village stands on the hillside, while the modern resort stretches along the busy coastal road. There is a wide range of accommodation and numerous restaurants, bars, and souvenir shops. Tracks lead off the road to the two-kilometre-long sand beach, which is equipped water sports facilities and overlooks the islet of Thodorou.
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