Premium bedding, in-room safe, desk, laptop workspace
Check availability

Reviews of Quality Inn University Center

3.5 out of 5
Quality Inn University Center
3401 Blvd of the Allies, Pittsburgh, PA

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 1001 reviews" "
Rating 8 - Good. 400 out of 1001 reviews" "
Rating 6 - Okay. 239 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This property has no back up power supply for emergency and no exit sign, not compensated power outage
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Ben Greiner, AGM on 13 Apr 2020
Thank you for rating our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Ben Greiner, AGM on 13 Apr 2020
Thank you for the 5/5 rating!

10/10 Excellent

RF, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy we could stay during corona outbreak - had to pick up my daughter from Pitt. Staff is helpful and friendly. Location is safe. Glad Panera was still open for takeout! Safe harbor during difficult time.
Stayed 2 nights in Mar 2020
Response from Ben Greiner, AGM on 23 Mar 2020
Thank you for staying with us. Stay safe!

4/10 Poor

Haley

Travelled with family
Disliked: Staff & service
Stayed 1 night in Mar 2020
Response from Ben Greiner, AGM on 23 Mar 2020
Thank you for providing a rating for our hotel. I am sorry to learn that you were displeased.

6/10 Okay

Dana, Pittsburgh,Pa

Disliked: Amenities
The room was freezing when I got into it. It took a long time to heat up. The door to my room did not close all the way without slamming it
Stayed 1 night in Mar 2020
Response from Ben Greiner on 18 Mar 2020
Thank you for staying with us. I apologize for the problems with the room. We will address those problems.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good and very clean. The hotel is non-smoking but people next door to us were smoking so we had to be moved since the smell was everywhere in our room. The room we were moved to had no cable and there was just static on TV. The front desk said they had no more rooms we could be moved to.
Stayed 1 night in Mar 2020
Response from Ben Greiner on 18 Mar 2020
Thank you for staying with us. I apologize for the issues you encountered during your stay. I hope you will return in the future.

8/10 Good

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ben Greiner on 16 Mar 2020
Thank you for rating our hotel!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Mar 2020
Response from Ben Greiner on 16 Mar 2020
Thank you for rating our hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
lean and comfortable, but dated
The room was clean and comfortable. However, in its condition, the hotel is showing its age. On registering, I asked if an accessible room was available. They don’t have any, but provided a shower chair and suction cup grab bar. Neither worked well. The Key-card lock did not work well. It took multiple attempts every time to open the door. The decor is outdated and there were no USB ports for device charging. The wifi worked very well, though.
Stayed 3 nights in Mar 2020
Response from Ben Greiner on 16 Mar 2020
Thank you for staying with us. We do not have accessible rooms at this location but can provide certain items to make your room more accessible. I apologize that these items were not to your liking. Although we do not have USB ports in the rooms, all lamps have plugs. We do have adapters at the desk for loan, if you ever require one. I am sorry that your room was not to your liking and hope you will consider staying with us again.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020
Response from Ben Greiner on 16 Mar 2020
Thank you for rating our hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here for the location, but it's good for what and where it is.
Stayed 1 night in Mar 2020
Response from Ben Greiner on 14 Mar 2020
Thank you!

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Ben Greiner on 11 Mar 2020
Thank you for the 5/5 rating!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very kind, helpful, hotel is clean, rooms are wide
Stayed 1 night in Mar 2020
Response from Ben Greiner on 9 Mar 2020
Thank you for rating us as 5/5!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for the 10/10 rating!

8/10 Good

Maria L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for rating our hotel.

10/10 Excellent

BKZN, Baltimore, MD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Free parking was fantastic. Hotel older but very clean.
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for staying with us.

6/10 Okay

Erek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed bag
Most of the staff were incredibly rude. Including the overnight security guard, the young man on the house keeping staff, and a couple of desk clerks. There were a couple of employees who were very helpful. The room was clean and comfortable.
Stayed 1 night in Feb 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for staying with us. I am sorry to learn that you experienced problems.

10/10 Excellent

Nita, New york

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and so kind to give out mini toiletries ! Also very convenient location
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for the 5/5 rating!

10/10 Excellent

Heather

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the room overall was in good condition; however, the wall heating unit didn't respond to any set temperature. Outside temp was cold and when heat was turned on, it just kept heating to uncomfortable, dry temps in the room. We spent the night with it turned off. I reported same to the desk in the morning.
Stayed 1 night in Feb 2020
Response from Ben Greiner on 4 Mar 2020
Thank you for staying with us. I am sorry that you experienced problems with the room. I hope you will stay with us again.

8/10 Good

Bbme, West Virginia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good place! Hot water wasn’t so hot in the evening. Staff was very kind and helpful.
Stayed 1 night in Feb 2020
Response from Ben Greiner on 28 Feb 2020
Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was very clean and we kind of liked the retro look of the building. No complaints, just greatful for the location to the Magee Womens' Hospital.3 blocks and we were there. Thank you for your kindness with our daughters' cancer surgery.
Stayed 4 nights in Feb 2020
Response from Ben Greiner on 26 Feb 2020
Thank you for staying with us. Best of luck to your daughter in her recovery.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This location is a bit of a walk from the things that we wanted to do but the free hotel shuttle was helpful getting us where, or close to, we wanted to go during the day. The shuttle stops around 5 pm, so if you're out after that plan on alternate transportation. Free parking was a bonus considering what other hotels closer to downtown charge. Rooms were clean and the surrounding area seemed pretty quiet. Front desk staff was helpful with the questions we had, shuttle driver was awesome!! Manager was very kind and a fellow Ontarian!
Stayed 3 nights in Feb 2020
Response from Ben Greiner, AGM on 22 Feb 2020
Thank you for being our guest and for submitting a great review. Go Leafs! (And Penguins!)

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 20 Feb 2020
Thank you for the 5/5 rating!

8/10 Good

M, Erie

Liked: Staff & service
Staff was friendly and helpful. Shuttle service was great! Some slight mold on shower ceiling
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 19 Feb 2020
Thank you for being our guest and for submitting your comments.

8/10 Good

Jeanine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ben Greiner on 19 Feb 2020
Thank you for rating our hotel.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
College Campus Tour
Great location to walk to Carnegie Mellon to tour the College campus! Lots of great restaurants nearby!
Stayed 1 night in Feb 2020
Response from Ben Greiner on 19 Feb 2020
Thank you for staying with us for for providing a 10/10 rating!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to University of Pittsburgh
Very walkable to campus. Clean but a little run down. Panera is located in the building which is nice.
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 19 Feb 2020
Thank you for being our guest and for providing a 10/10 rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ben Greiner, AGM on 19 Feb 2020
Thank you for rating us as 10/10!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Was fine parking lot was icy but hotel was pleasant for a one night stay
Stayed 1 night in Feb 2020
Response from Ben Greiner on 19 Feb 2020
Thank you for staying with us.

10/10 Excellent

Michael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
All was Good. Perfect Location. Everything I needed.
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 13 Feb 2020
Thank you! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Feb 2020
Response from Ben Greiner on 11 Feb 2020
Thank you for the 5/5 rating!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ben Greiner on 5 Feb 2020
Thank you for rating our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ben Greiner on 3 Feb 2020
Thank you for the 10/10 rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Reasonable price with ample parking. When checked staff not welcoming. Morning staff very friendly
Stayed 1 night in Jan 2020
Response from Ben Greiner on 31 Jan 2020
Thank you for being our guest.

4/10 Poor

Renu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power outage
Everything was fine until this morning. There was a power outage this morning, which was not their fault but we didn’t receive a call about what to do. We had to leave for the day without getting properly ready or having breakfast. We’ll see how they handle it.
Stayed 1 night in Jan 2020
Response from Ben Greiner on 31 Jan 2020
Thank you for staying with us.

6/10 Okay

Gary, Dallas, Pa

Travelled with family
Liked: Staff & service
People smoking in room close to us and carried into our room.
Stayed 1 night in Jan 2020
Response from Ben Greiner on 8 Jan 2020
Thank you for the review. I apologize for the folks who were smoking. If you ever experience an issue, please let us know. We can resolve the problem so the rest of your stay is comfortable and hassle-free.

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities, room comfort
Solid Affordable Hotel
It's a solid hotel with a limited amount of amenities. Great location in relation to Pitt, CMU and a short UBER downtown or to Shadyside.
Stayed 5 nights in Dec 2019
Response from Ben Greiner on 8 Jan 2020
Thank you for the review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ben Greiner on 6 Jan 2020
Thank you for the 5/5 rating!

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ben Greiner on 4 Jan 2020
Thank you for rating our hotel.

8/10 Good

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Ben Greiner on 30 Dec 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed one night. Very clean, but could use some repairs. Very comfortable bed and room temperature. Used shuttle to PPG Paints Arena, driver very nice. Front staff very helpful. Great price.
Stayed 1 night in Dec 2019
Response from Ben Greiner on 23 Dec 2019
Thank you for staying with us. Have a Merry Christmas!

2/10 Terrible

David

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The toilet in my first room wouldnt stop running, so had to move rooms late at night.
Stayed 2 nights in Dec 2019
Response from Ben Greiner on 23 Dec 2019
Thank you for staying with us. I am sorry about the issues with your toilet. I hope you have a happy Holiday season!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAFF VERY HELPFUL
Stayed 2 nights in Dec 2019
Response from Ben Greiner on 18 Dec 2019
Thank you for the 10/10 rating! Come see us again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Ben Greiner on 16 Dec 2019
Thank you for the 5/5 rating!

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but friendly and spacious
I arrived straight from a red-eye flight, and they very kindly allowed me to check in before 11 am so I could take a nap. Room was basic but spacious, with a balcony and a city view. The panera on the ground floor was very convenient.
Stayed 1 night in Dec 2019
Response from Ben Greiner on 16 Dec 2019
Thank you for staying with us. We hope to see you again.

8/10 Good

Gary, Dallas Pa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus. Wish rooms had a safe.Staff was good to deal with.
Stayed 1 night in Dec 2019
Response from Ben Greiner on 16 Dec 2019
Thank you for staying with us. Although we don't have in-room safes, we do have a safety deposit boxes at the front desk for guest use.

8/10 Good

Z, Japan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean but it doesn't feel new. Has what you need for a comfortable stay.
Stayed 1 night in Dec 2019
Response from Ben Greiner on 11 Dec 2019
Thank you for staying with us. We hope you will return.