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Clean rooms qnd helpfull staff. Breakfast was really good and the bar was priced better than any bar in Italy. I would stay here again.
Joni
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 23 Mar 2024
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
The property is only 15 minutes walk from the tower. The private parking costs 10 euros. The hotel was ok, the stuff was nice, there was a variety in the breakfast (veggies, bread, ham, cheese, lots of baked goodies, coffee, juice etc)
Agnes
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Great Location. 12 minutes walking distance to the Tower and Restaurants. Clean , very new construction in perfect shape. TV on the room.
Roberto
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Mar 2024
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
4/10 Poor
Gianfranco
22 Feb 2024
Gianfranco
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Mar 2024
Caro ospite,Ci dispiace molto leggere il tuo commento negativo, mettiamo sempre tutto il nostro impegno per soddisfare al meglio i nostri clienti. IDistinti saluti
10/10 Excellent
Yijia
30 Dec 2023
Yijia
Stayed 1 night in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
La habitación esta bien. La atención es muy buena. Excelente desayuno. Cerca de las atracciones principales. Seguro y el precio es adecuado
Adrian
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 30 Dec 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
daniella
20 Dec 2023
daniella
Stayed 1 night in Dec 2023
Response from Hotel Manager on 31 Jan 2024
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
GIUSEPPINO
11 Dec 2023
GIUSEPPINO
Stayed 1 night in Dec 2023
Response from Hotel Manager on 12 Dec 2023
Gentile ospite,Grazie per aver trovato il tempo di lasciare la sua recensione. Siamo lieti che abbia trascorso un soggiorno meraviglioso con noi e che il nostro personale sia stato attento alle sue esigenze. Apprezziamo le sue parole gentili e speriamo di poterla riaccogliere presto.Distinti Saluti
Dear Guest,We are very sorry to read your negative comment, we always put all our efforts to better satisfy our customers. This time we obviously didn't succeed. It certainly doesn't like reading negative things once you've checked out.Point it out once you get to your room, you could change accommodation after having ascertained the problem.Best Regards
Un hotel con buena ubicación, a 10 minutos caminando de la zona historica. A 26 minutos caminando del metro.
Juan Diego
Stayed 1 night in Nov 2023
Response from Hotel Manager on 27 Nov 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
10/10 Excellent
Luigi
16 Nov 2023
Luigi
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 18 Nov 2023
Gentile ospite,siamo lieti che si sia trovato bene ed abbia apprezzato la nostra ospitalità.Speriamo di averla di nuovo ospite presso le nostre strutture.Distinti Saluti
6/10 Okay
German
Travelled with family
5 Nov 2023
Liked: Cleanliness, staff & service
Very close to amenities and the airport
German
Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Nov 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
8/10 Good
Lucia
29 Oct 2023
Lucia
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
Very friendly staff. Tremendous breakfast with excellent service.
THEODORE
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
6/10 Okay
Martyn
25 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Martyn
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
8/10 Good
MUNAWWAR
Travelled with family
16 Oct 2023
Liked: Cleanliness, staff & service
Nice frindly staff
MUNAWWAR
Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
We stayed for 3 nights. All staff, especially the bar and restaurant staff were outstanding. So friendly and accommodating. Three things though could improve. Firstly there was no coffee and tea making facilities in the room. That would have been great. The bed was one of the hardest mattresses I've slept on. I managed but my wife had a tough time. Our room was near the stairwell. One night we were woken after midnight to loud customers returning to their rooms after a night in the bar downstairs. Apart from that our stay was great. It was clean, maybe could use a touch of paint here and there, but the staff were awesome!
Nigel
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 14 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
The hotel is good for location 10 minutes from the tower and 20 minutes from the train station 5 minutes from the river and ten minutes to the town,there is a lidl ten minute walk away and a small market and town with a mcdonalds and supermarket by the tower,the hotel is modern in look from the outside clean and chic on the inside,i only haf a single room inside the room was a tv a bed fridge good shower windows that open fully and a mechanical shutter for window,my issue with the room was fleas i was covered in bites after i woke in the morning nothing could be done because hotel was full which is appalling service, the breakfast is excellent,would i stay again ....no.
Chris
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 6 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality. We take note of your suggestions to improve the quality of your stay more and more.We hope to have you again as a guest at our facilities.Best regards
8/10 Good
Niels
5 Oct 2023
Niels
Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
8/10 Good
Paul
30 Sept 2023
Liked: Cleanliness, staff & service
Staff were great.Rooms clean, corridor carpets a little grubby here and there. Very convenient location for Piazza dei Miracoli.
Paul
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Great quiet location not far from the tourist spots. Lovely helpful staff. Comfortable room.
Haylee
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
6/10 Okay
Nathan
22 Sept 2023
Nathan
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
Karstein
18 Sept 2023
Karstein
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
8/10 Good
Ian
11 Sept 2023
Ian
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
lovely hotel, just away from the noise and hustle bustle of the centre (15mins walk to the leaning tower) and also walkable to and from the central train station (25mins).
The staff were all friendly and helpful. The room had no issues, as a Brit a kettle would have been nice but we survived without one.
Only negative was the breakfast, it was ok but nothing interesting and it barely changed at all. I'm a big fan of bread so was disappointed it was pretty stale each day. Pastries, cereal, boiled eggs, cakes and tinned fruit were a staple but they also had fresh fruit at least. The fresh tomatoes each day were the nicest part but I don't eat meat so maybe that's why.
Overall a pleasant stay and I would definitely stay again
Caroline
Stayed 5 nights in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality. We take note of your suggestions to improve the quality of your stay more and more.We hope to have you again as a guest at our facilities.
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
Trevor
31 Aug 2023
Trevor
Stayed 4 nights in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
The staff were really friendly and welcoming and for the one night we stayed at the hotel it was fine. However, the room was small and had a very functional (dull) look about it. The room and hotel overall were very tired and are badly in need of investment to freshen it up from its current dated appearance.
Jonathan
Stayed 1 night in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality. We take note of your suggestions to improve the quality of your stay more and more.We hope to have you again as a guest at our facilities.Best regards
8/10 Good
Prashant
22 Aug 2023
Prashant
Stayed 1 night in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
Valentina
12 Aug 2023
Valentina
Stayed 1 night in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
Eleanor
8 Aug 2023
Eleanor
Stayed 1 night in Jul 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
10/10 Excellent
Srinivas, South Riding
Travelled with family
8 Aug 2023
Liked: Amenities
The hotel staff and breakfast are excellent. The location is very close to attractions. I will definitely stay here again.
Srinivas
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 1 Oct 2023
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
The Grand Hotel Bonnano had the old world charm. The staff was wonderful and went out of their way to accommodate the guest needs. The room was spotless and comfortable with perfect temperatures. I highly recommend this lovely hotel that is close to and walking distance to the Leaning Tower and surround features.
The hotel was welcoming, comfortable and clean. Service was excellent and food was too. Thank you.
Julian
Stayed 1 night in Jul 2023
10/10 Excellent
jonathan
Travelled with partner
20 Jul 2023
Excellent value for money. Spotlessley clean. Requires some updating in bedrooms but we loved it. Staff excellent and location brilliant for city centre and trains. Our second consecutive year here from the UK. Highly recommend.
Nice hotel with free breakfast buffet and a parking lot. We enjoyed drinking in the bar area with complimentary snacks. It is less than 15 minutes to walk to the Leaning Tower of Pisa. The room was also spacious.