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Reviews of B&B Window To The Tower

B&B Window To The Tower
Via Santa Maria 165, Pisa, PI

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 112 reviews" "
Rating 8 - Good. 49 out of 112 reviews" "
Rating 6 - Okay. 17 out of 112 reviews" "
Rating 4 - Poor. 6 out of 112 reviews" "
Rating 2 - Terrible. 8 out of 112 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
it would be helpful if a hotel staff can understand English, also there was no proper receipt
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was difficult to find, as only had a small sign on door which is bang next to door to a beautiful restaurant as we later found out.
Stayed 1 night in Sep 2019

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, but I'd bet there is better
Room #4 has the bathroom sort of not attached to the room, it's just for room 4, and there's a door to seal the bathroom off from the common kitchen, but not well. And the kitchen smelled of cigarette smoke pretty strongly and it made our room smell. I would probably try someplace else next time. It wasn't awful, but I'm guessing we could do better. Check in was down the block at another hotel. AC worked which was great in the heat, room was very clean, wi-fi worked great. Location is right in the heart of Pisa couldn't be better. Parking in the designated lot worked OK, but it is a bit of a hike through town to get to the hotel.
Stayed 1 night in Aug 2018

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location - too bad about everything else
It is not a B&B but rather a remote extension of the Hotel Francesco, down the road. Breakfast is not offered. Be aware there is NO LOCAL PARKING even though it comes up on searches for places with parking. Nor is there parking at the parent hotel. In fact there is no parking nearby whatsoever nor are there any cars allowed in the area of the place. You will also need a restricted parking permit for Pisa if you want to park within a mile. That said, the location is fantastic with a short 1 min walk to the tower enabling us to take advantage of early morning visits and no lines. Being in that area it was also very noisy and it overlooks the cleanup areas of a few restaurants - the noises of dishes clanging went on until the early hours. It was not very clean.
Stayed 1 night in Oct 2017

8/10 Good

Kyle

Liked: Staff & service
Recent guest review in Sept/2017
Located right by the leaning tower which Is what we came to see in Pisa. Hotel is old but still is in decent shape, staff was friendly and helpful in the morning. Felt like we over paid for the type of room we got but it was booked only 5 days in advanced so we didn't have many options.
Stayed 1 night in Sep 2017

2/10 Terrible

F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD EXPERIENCE
We arrived @ 10pm and there was no one to open the door, I call the cell phone and another phone list at the wall more than 10 times and no body returned my a call, we went to the Hotel Francesco that belongs to the same network and where it is supposed to go after they close the counter and it was the same result, I call Hotels.com, they also tried to communicate to the phones they had and also failed to communicate ... They canceled the reservation to not be charged ... I could not let my family sleep in the street and I go to another hotel(Hotel Duomo, across the street).
Stayed 1 night in Aug 2017

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Pisa tower!
Lovely little hotel and great location! Also very friendly and helpful reception.

2/10 Terrible

Anushil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke stench filled horrible room
This is a horrible hotel. The room was filthy and full of smoke stench. We did not stay and instead booked another hotel in the neighborhood. Avoid

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Close to leaning tower of Pisa your center.
Horrible experience. No telephone answer, no one was available to check us in which led to us leaving Pisa and finding another hotel. Nightmare trying to get some service from this B&B

6/10 Okay

Robert, Edinburgh

Liked: Cleanliness, room comfort
Pisa visit
We were booked into the Window to the Tower, when we eventually got access from a very nice lady who was in the sister hotel up the road, as there were no staff available here at the 3-8 advertised time. We climbed 4 flights of stairs,( no problem with this) to get to the B&B and when we gained entry we were led to a spiral staircase which took us up to the room. The staircase was hard to negotiate with our cases and after we struggled to get up to our room the "Window to the Tower" title should read" window to overlook air conditioning units". There is no view of the tower from this room. The room looked clean tidy and spacious. But it was not for us we left after 10 minutes and got another hotel close by. This may suit other people but it was not for us. I gave an ok for the staff as the elderly lady who showed us to our room was trying to be very helpful.

8/10 Good

James, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't stay because of room issues
We didn't fathers because our room bathroom had issues, so they put us across the street in another hotel. We go complimentary champagne and 2 free beers on the house. Very nice

8/10 Good

BARRY, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaning tower
2 days exploring Pisa - hotel is a couple hundred yards from the Leaning Tower. Host was pleasant and friendly. A lot of stairs, no lift.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good location, close to the tower
The hotel is very close to the tower, the staff are friendly and welling to assist, we were a family consists of 2 adults and 4 children, the room was big enough.

8/10 Good

Lisa

Liked: Cleanliness

8/10 Good

matt, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B very very close to Tower of Pisa
Good staff, big room, wi-Fi and breakfast. Excellent location. Would highly recommend for a quick stay in Pisa.

10/10 Excellent

Zoe, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Fabulous place to stay if you are flying in and out of Pisa

10/10 Excellent

Luis, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Pisa Tower. Very helpful staff. I will definitely recommend to friends.

8/10 Good

Balazs, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Young couple
Perfect positioning, close to touristy attractions, yet silent and calm. Bed a bit short, but that is all. Noises in other rooms get to you easily, that was the only discomfort.

8/10 Good

Emilio, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In heart of Pisa
This was a bed and breakfast style dwelling right in the heart of Pisa by the Tower and the other sites. Only setback was that if you are driving you will have to park about 1/2 mile away because the hotel is inside the "no car" sector. Otherwise everything went very well, they were accommodating and breakfast was a typical European breakfast with cheeses, salami, eggs and coffee and a few other selections. We didn't have a view from our hotel room but it was easily accessible to the Pisa monuments. Just a note, the town area of Pisa is by a canal and plenty of walking opportunities to enjoy an evening.

6/10 Okay

Alex, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fantastic location with stairs!
The location of this B&B could not be bettered. however although our rooms of, we think, 4 in the premises,were spotless, the breakfast adequate, and the owner could not do more to help, including arranging a discount for residents with the local restaurant over which the accommodation is built,( and there are many such restaurants virtually adjoining), there are two important problems. The first is the 48 stairs to reach the accommodation-and then possibly a spiral staircase to reach some rooms. Secondly although our room was large with an adjoining room for sitting, there were no drawers for storage, nor any shelves in the bathroom to put anything down. Thus the accommodation is best for the fit and young, and only a very short stay, rather than us pensioners who nevertheless much enjoyed our 7 day stay.

10/10 Excellent

David, Newcastle.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Window to Pisa hotel
Great location. Lovely friendly guy who runs the hotel. Great value for money. Defo worth a look.

10/10 Excellent

Jonathan, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget family option at the heart of Pisa
Small, unassuming B&B within easy walking distance of the Campo dei Miracoli. We were a family of 5 (2 adults 3 children) and the room was very comfortable and the breakfast was great. The host Arturo was very helpful both before and during the stay. Would highly recommend as a budget family option to visit this beautiful city.

10/10 Excellent

Rob, Mt P, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, room and service
Being right by the Tower was awesome. The staff was very helpful, professional and kind. The room was spacious, clean and had everything we need. I would definitely recommend.

10/10 Excellent

Michelle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central B&B
You can not get a better place to stay for the tower. Friendly helpful staff. Clean, comfortable and secure for a Mum and two daughters. We all loved it!!

10/10 Excellent

David, Carrick on Suir, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Pisa
Great place to stay if you want to visit the Leaning Tower and central Pisa.Just a (very) short walk from the Tower.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
Great location in traffic free zone,a couple of minutes walk from the tower. The Duono is visible down the street as you leave the front door and the street has a excellent choice of restaurants. The B&B is on the 2nd floor with no lift.

8/10 Good

Yuliya, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Cozy, clean and convenient. Just 2 min. walk to the tower.

8/10 Good

Kristi, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
We had a short stay in Pisa, the location was in close proximity to everything. The hosts were very helpful, the rooms were clean, and the breakfast in the morning was perfect! Only downside to the visit was the walk up 3 flights of stairs with luggage.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Natasha, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. It is very central and you couldn't be nearer to the tower! Nice breakfast with a lot of choice. Arturo was very friendly and kind. We would definitely stay here again and recommend it highly!

6/10 Okay

Devon Lady, England,Uk

Liked: Cleanliness, room comfort
Excellent location :)
I quite enjoyed my stay at Window to the tower and the location was excellent, room clean (but not much of a view, very clean and quaint and breakfast adequate but not very exciting. There were a few areas that need attention the lock on the exterior door is very hard to open and on one occasion I couldn't get into the building luckily there was someone there to let me in and there is no automatic lighting in the entrance and up the four flights of stairs so you need to be aware where the light switches are before going out in the evenings. All in all though my stay was very pleasant thanks to all the staff :)

8/10 Good

david, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice B&B
It was a nice little B&B. The location to the tower couldn't have been closer and the service was excellent.

8/10 Good

jan, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pisa experience
park in tower parking which gives you 24hr+ parking and a discount if staying at hotel. about 15 minute walk so don.t take too much luggage also have to carry it to top floor of accommodation! when you have recovered from this experience, relax and enjoy the tower (2 minutes away), and the other sights on offer. lovely restaurant at front door of hotel and very welcoming . sorry we were staying for only one night this time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff was wonderful and super helpful. They even printed out some stuff for us! The location was ideal for viewing the The Leaning Tower. Our only complaint was the beds. They were very hard, which made for a long night. Other than that, our stay was nice.

4/10 Poor

Verified traveller

Disliked: Staff & service
I am not happy
When we arrived at late night, no one was there. I called the stuff to let us the check in, then he charged 20euro for its service...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place to stay. Right in front of tower.
Excellent place to see the tower. Just walk out of the hotel and the tower in in front of you. Very good neighborhood and restaurants all around this property. The service was great! The room was huge for our family of 4 and Felipe was great!

8/10 Good

Jerome, Maidenhead, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Leaning Tower
Very good value for money. Very well located and characterful. Comfortable with a good choice of buffet breakfast.

8/10 Good

Vicki, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just steps away from the tower
we really enjoyed our stay there. It was a large room and better than we expected.

8/10 Good

Lauren, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need and more
Such a great hotel located in the heart of pisa. The staff were very friendly, the rooms were cleaned daily and the breakfast was great. We loved the cute little room and the disco shower head.

10/10 Excellent

Elaine, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Quiet B&B but excellent location. Very helpful and hospitable service by lady who was generally on duty.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good value.
Window to the Tower B&B is a good value and only steps from the leaning tower. Everything is OKAY, not luxurious, but adequate.

8/10 Good

Mike, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out the front door!
Incredible location! Right next to the tower. Nice breakfast, great host, and fairly priced.

6/10 Okay

Don, Austin

Liked: Staff & service
Great location.
Location was wonderful. But, A double occupancy is still a single occupancy room with the small couch folded out leaving no space in the room for anything. There is also 3 or 4 levels of stairs to walk up with luggage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice b&b, very close to the tower of pisa
Only stayed one night but it was a very enjoyable experience. The staff were very friendly and helpful. I would stay there again if I were going to Pisa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, perfect location
Just stayed for one night and it was perfect. Friendly service, nice big room with a big bed, amazing location just steps from the tower and cathedral. I'm not sure the rooms had air conditioning -- it wasn't a problem in May, but would be worth checking on if you go in the summer.

2/10 Terrible

Shokhan ESSI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inget för barnfamiljer
Inget att rekommendera för barn, dem saknar reception och vi fick vänta ca 1,5 vid dörren innan vi fick komma in, vi ställde bilen 200 m bort och blev rånad. Dem tog sönder bilen och tog alla våra väskor jätte tråkig upplevelse lämna aldrig era väskor p bevakat i bilen i Pisa
Stayed 1 night in Sep 2020

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien placé avec restaurant au pied de l'hôtel qui est au top
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

객실과 안내데스크가 완전 다른 건물인 이제껏 경험해본 적 없는 호텔이라서 처음엔 당황했습니다. 처음부터 안내데스크쪽 주소도 같이 적어줬으면 좋았겠네요. 그외에 피사대성당 아주 가까이에 있다는 점이 좋았고 주변의 소음이 심하다는 것과 세면장을 옆방과 같이 써야 한다는 점이 불편했습니다.
Stayed 1 night in Nov 2019