If you stay at a hotel like the Cafe Royal, you expect something special and, celebrating our anniversary, we were not disappointed. The first thing to say is that service is exemplary. From the genuinely friendly welcome of the doorman, who took charge of our bags and escorted us to reception, to reception staff escorting us to our room and explaining facilities, and prompt and attentive staff in bars and dining area, we honestly could not have been better looked after.
The room was very comfortable and the bathroom exceptional - lovely marble walls, and TV set into the mirror
We found one of the bars a bit busy and noisy, so opted for the 'champagne' bar where we sampled an Oscar (after Oscar Wilde) champagne cocktail and glass of wine. The drinks are priced a bit on the high side, and the music choice did not quite fit the surroundings - fantastic mirrored walls with ornate gold frames and paintings on the ceilings looked fantastic (see photo) but maybe better with something more relaxed and laid back rather than the edgy and funky music that had been chosen.
The food was excellent as you would expect - quality ingredients and cooked and presented with great care.
We would definitely consider a return, and think value overall is good, considering the qualty and its prime locaton
Bob from Sheffield
Heritage and DesignCafe Royal hotel achieves the perfect balance between restoring the splendour of grand historic public …More
"Excellent Hotel situated in the centre of London"
I booked a superior room at the Cavendish for three nights stay over the weekend of 19-22 September. The staff proved very welcoming and helpful at all times. They have been exceptionally well trained and this is particularly true of the restaurant staff. My room on the 7th floor was situated near the lifts but I was completely undisturbed by any noise. Bathroom is well designed although I found the side of the bath fairly high for getting in an out of. This might prove a serious difficulty for a disabled person. The express lunch and early pre theatre dinner is excellent value and beautifully presented. My only complaint is that the food might have been a bit hotter. Breakfast (at £22) I found was rather expensive although there was a very wide choice on offer including Eggs Benedict. I would have preferred to have been offered a continental breakfast at a lower rate - fruit juice, cereal and toast. Overall I rate this hotel very highly and would certainly use it again and recommend it.
This was our choice as a convenient base for visiting Buckingham Paace but it offered so much more than location.
All the staff made us feel very welcome and the service was discreet and polished but in no way pompous or haughty. All the staff were cheerful and helpful and we even enjoyed a bit of banter and humour.
Check in and check out were both easy and pleasant and Afternoon Tea, cocktails and breakfast were all delightful experiences.
The location is great for shopping , theatres and culture and Green Park is just a few steps away.
I have stayed in over thirty different hotels in central London but this would now be my first choice. My only worry about staying here again would be that I might not want to leave to go to a meeting!
Arrived early, asked to leave luggage, receptionist arranged for us to get into our room within 20 minutes. Room was very comfortable & well appointed, albeit not large. Once we arrived, we walked to Covent Garden, the theatre in Shaftesbury Ave & later we went out for a meal, again walking to China Town. Had a great weekend, all staff were extremely friendly & helpful which started with the lady on reception & first impressions certainly count. Breakfast was also of a very good standard.
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