If you stay at a hotel like the Cafe Royal, you expect something special and, celebrating our anniversary, we were not disappointed. The first thing to say is that service is exemplary. From the genuinely friendly welcome of the doorman, who took charge of our bags and escorted us to reception, to reception staff escorting us to our room and explaining facilities, and prompt and attentive staff in bars and dining area, we honestly could not have been better looked after.
The room was very comfortable and the bathroom exceptional - lovely marble walls, and TV set into the mirror
We found one of the bars a bit busy and noisy, so opted for the 'champagne' bar where we sampled an Oscar (after Oscar Wilde) champagne cocktail and glass of wine. The drinks are priced a bit on the high side, and the music choice did not quite fit the surroundings - fantastic mirrored walls with ornate gold frames and paintings on the ceilings looked fantastic (see photo) but maybe better with something more relaxed and laid back rather than the edgy and funky music that had been chosen.
The food was excellent as you would expect - quality ingredients and cooked and presented with great care.
We would definitely consider a return, and think value overall is good, considering the qualty and its prime locaton
Bob from Sheffield
Heritage and DesignCafe Royal hotel achieves the perfect balance between restoring the splendour of grand historic public …More
"Nice room, a little old fashioned decor in room."
Very comfortable bed, staff very helpful. Booked tickets at desk for Madame Tussords, went straigt to the office
no waiting time. Breakfast was first class very enjoyable. The Afternoon Tea was the best I've ever had it was
my Mothers 89th Birthday, and she was given a happy birthday cake with a candle and Happy Birthday written
on the plate. In that room the two waitresses were absoloutly so friendly and helpful and thoughtful.
The staff outside got us taxis immedieately to take us to various places. We will definately come again.
From arriving to leaving our stay at the hotel was perfect. Great location, couldn't have been more pleased. The breakfast was lovely and our deluxe plus twin room was clean, spacious and very comfortable
In a word - special, its a Grand Hotel with all the flourishes and service of the grand hotels, and yet its kept pace with the world as well. Its breathtaking, a spectacle and a place you are made to feel welcome and special.
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