Exterior

Reviews of Metropolitan Hotel

3.5 out of 5
Metropolitan Hotel
Av. Frei Serafim, 1696 - Centro, Teresina, PI

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 151 reviews" "
Rating 8 - Good. 61 out of 151 reviews" "
Rating 6 - Okay. 12 out of 151 reviews" "
Rating 4 - Poor. 5 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth, Tamuning

Business traveller
For the area this is a nave hotel. There is also a grocery store across the street
Stayed 1 night in Mar 2024

8/10 Good

Rafaela

Stayed 1 night in Dec 2023

8/10 Good

Kenneth, Tamuning

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is among the nicest hotels in town, it’s really not so impressive.
Stayed 2 nights in Apr 2023

10/10 Excellent

EDILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

franco

Stayed 1 night in Oct 2022

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Internet cuts out now and then, but otherwise very nice place. Nice staff and extremely helpful.
Stayed 14 nights in Sep 2022

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Eduardo Portugal

Stayed 2 nights in Mar 2022

8/10 Good

John Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, first class service, friendly and helpful staff. Good wifi. Good restaurant food and service
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.....Maybe the best in Teresina!
Very accommodating hotel staff. Excellent breakfast!!! Restaurant open late until 11pm 👍. Rooftop pool could be prettier, decorated better, made to look more inviting. Bird poop falls into the pool from the ledge above 👎. Maybe the best hotel in Teresina.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Brasil
I enjoyed my stay at the Metropolitan Hotel in Teresina, Brasil. Although the language barrier you my want to have a translator like Google translate to help you out. Very nice and gracious staff.
Stayed 3 nights in Oct 2021

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Repetindo e, muito satisfeita
Foi otima! Limpeza do quarto, banheiro. Acho que a coberta poderia ser mais quente! Cafe da manha farto, com variedades… A reposição dos copos e retirada dos pratos usados, um pouco lenta( pode ser diminuída do staff- momento atual) O free coquetel é um mimo agradável e dar para aproveitar a vista e, o vento gostoso na area da piscina! O staff do atendimento cortez e educado! Nao foi a primeira e não será a ultima vez que la ficarei! O acesso para vários locais da cidade é facil!
Stayed 2 nights in Jul 2021

10/10 Excellent

G B M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All as expected from the best hotel in Teresina
A lovely, safe, well located spot to spend the night. They were remodeling thew lobby but it looked like it will be finished soon. An unexpected balcony was one of many little touches that made our stay pleasant. We were visiting the incredible beaches of Barra Grande, a six hour drive north and had an early flight home so wanted to stay closer to the airport. The Metropolitan did not disapoint. Very friendly staff and mostly COVID sensitive. A few risks in the breakfast room- shared handle on the coffee urn rather than individual carafes for example- but given the loaction it was just fine.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, we had difficulty with our in-room safe and air conditioning unit, but they were very helpful and moved us to a new room. Late check-in our first night for my wife and I wasn't particularly welcoming, but the service was great after that. Room was a little aged (bathroom fixtures, etc.), but an elegant hotel. The breakfast was fabulous.
Stayed 3 nights in May 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good must should respect the type of room reserved
The only problem was that Ive reserve a queen bed! And when i arrived i got two beds, and I was to tired to go down and changed it, I was very upset at the beggining because Ive make reaervation with some days of anticipation!
Stayed 2 nights in Mar 2019

10/10 Excellent

John, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Metropolitan Hotel is in the center of the city and a bit of an oasis given the heat of the city. The rooms are large, well furnished and comfortable. The staff is generally very good.
Stayed 3 nights in Oct 2018

8/10 Good

Ilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indeed great!
Friendly staff, clean, great breakfast, room service, taxis always available, fast internet.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great food and people. Always return to it. Close of the airport!

10/10 Excellent

Ricardo, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teresina's Best Hotel
Excellent room; a good restaurant and a very nice staff. Teresina is a terrible place to go (too hot) and this hotel looks like a paradise in such a city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning customer
Good hotel. Niece people. Good restaurant.

8/10 Good

jose tinoco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Only cable tv has a terrible image. Fitness room is perfect

4/10 Poor

Cecy, New York, NY

Disliked: Room comfort
Not "Metropolitan."
I stayed here on a work trip and while I did not expect a "world-class" experience in Teresina, Brazil. However, I expected to be able to communicate at least with one hotel staff member in English or Spanish given that it was a "metropolitan" hotel. The conversation to check in or out of the hotel was largely conducted by hand gestures, which isn't terrible, but not ideal for a hotel that is said to be one of the best in Teresina. My colleagues had worse communication experiences when they tried to ask for a wake-up call, the phones in the rooms did not work and they did not have an ironing board. It was my understanding that hand gestures to communicate these facts went poorly. One evening, my co-workers and I got back to the hotel late and decided to order dinner in the hotel restaurant. We were promptly served, however, our drinks arrived at different times from one another (beer first, juice was 20 minutes later) and our dinner orders, which consisted of pizza took almost an hour to arrive at our table. I would not recommend eating at the hotel for lunch or dinner. After leaving the hotel I emailed them to ask if I left behind an item. I made sure to send my message in English and Portuguese to get my question across and never heard back from the hotel personnel. If your travels take you to Teresina and this is the best the city has to offer and you do not know Portuguese, be prepared to struggle.

10/10 Excellent

Ezequiel, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit the gym and visit the rooftop terrace!
Good hotel. Fantastic rooftop terrace and bar, and great gym. Only hotel I would recommend for any business traveler to Teresina.

10/10 Excellent

Drew, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location
Nice hotel, well taken care of, nice views from the rooftop pool and bar.

10/10 Excellent

Sando, Teresina - Piauí, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
it is the maximum quality in Teresina

10/10 Excellent

Lanio

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023

10/10 Excellent

Márcio José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Paulo Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indico
Boa localização, confortável, bom café da manhã
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, instalações muito boas, café da manhã bem variado e atendimento nota 10.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luiz

Stayed 1 night in Jul 2023

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kleber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado e com boa estadia
Stayed 2 nights in May 2023

10/10 Excellent

Luiz Vinícius

Stayed 1 night in Mar 2023

4/10 Poor

Eduardo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel muito mas muito antigo
O hotel é muito antigo. Não há investimento em melhorias ou reformas. O quarto embora amplo tem não só a aparência de sujo mas estava sujo. No segundo dia, pedi para que limpassem o chão assim foi atendido. Chuveiro bom, porém muito antigo e aparentemente sem manutenção.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jose Luis

Stayed 1 night in Nov 2022

8/10 Good

Fabio

Stayed 4 nights in Nov 2022

8/10 Good

FABIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel
Boas instalações e atendimento cordial e eficiente.
Stayed 1 night in Nov 2022

10/10 Excellent

Ana C C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelência em atendimento
Hotel excelente.
Stayed 3 nights in Sep 2022

10/10 Excellent

FABIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

OTÁVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Paula virginia

Stayed 1 night in Jul 2022

10/10 Excellent

Raniele

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Maravilhoso
Excelente, hotel muito cueiroso
Stayed 2 nights in Jun 2022

10/10 Excellent

MARCELLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Muito bom hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Veronica

Stayed 1 night in Jun 2022

8/10 Good

francisco andré

Stayed 1 night in Apr 2022

10/10 Excellent

MARCELLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Maria das Graças

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022