“Bad experience”

Unfortunately I had quite a bad experience at this hotel. It looks beautiful in the pictures and should have been a nice well priced hotel to stay at. However, the hotel and expedia did not inform me that they were doing rennovation works during our stay. By that I mean during the only 2 nights we were staying in Phuket the hotel was rebuilding its restaurant using jack hammers and the like - all day. The hotel is very small and the pool area is right next to the restaurant so we could not make use of the pool at all, the temporary restaurant was in the lobby where the works could also be heard and I could not escape the noise even in my own hotel room. I used ear plugs the whole time I was there and it did not make a difference. The hotel did not explain that the renovation works were happening in a satisfactory manner and said the noise would be only between certain times which was incorrect so I planned to enjoy the pool area for 2 hours before the works began but when I got down there the jack hammering had already begun. The manager did not deal with this issue properly and even suggested that if I complained about my experience at the hotel he would lose his job. I have thought carefully about writing this review in case what he said is true. However, I feel I have a right to let others know that the situation was dealt with in a very unsatisfactory manner. Other than that the hotel room was nice although some things did not work and the other staff were plesant.

“Inexpensive beach hotel in the center of action”

The hotel is ~ a 10-minute walk away from the main area for nightlife, restaurants and bars in Patong (Bangla Street), and directly located across the street from the beach. Note that the hotel is at the beginning of Patong beach, so in a relatively quiet corner. The rooms are spacious and clean. Bed mattress was a bit hard, but it's a solid hotel - especially for the relatively low price.