3 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Seaview Resort Khao Lak

4 out of 5
Seaview Resort Khao Lak
18/1 Moo 7 Nang Thong Beach, Khaolak, Takua Pa, Phang Nga

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 193 reviews" "
Rating 8 - Good. 87 out of 193 reviews" "
Rating 6 - Okay. 30 out of 193 reviews" "
Rating 4 - Poor. 6 out of 193 reviews" "
Rating 2 - Terrible. 5 out of 193 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

JAMES

Disliked: Cleanliness, property conditions & facilities
Dated and dirty
We had an acceptable pool villa with beach access for which we had paid handsomely however I’d have been horrified to be in the huge block rooms. The resort is jaded and unloved. The dining room is scruffy and a total covid hazard. Tabl s have dirty mats and uneven surfaces. This is the first hotel where I saw guests actually bringing in their own breakfast ( as opposed to taking fruit etc out) it c a n only be described as basic and pedestrian with poor choice and little attention to top up empty platters. The beach is beautiful unspoilt and lovely but sadly the hotel needs to refurbish and bring it into the 21st century. The decking around our villa was treacherous, peeling paint and unattractive. The gardens could be better maintained. Given better management and a makeover this hotel could be lovely as it has prime beach front position
Nice pool but grotty decking No privacy
Beach access good
Stayed 3 nights in Mar 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Antonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort - just needs more guests so go soon.
It is sad to see a resort of this size with only us 4 as guests for the 4 days we stayed there but despite that we still enjoyed our stay very much. We missed the very good breakfast buffet that they served in 2019 when we were there but still enjoyed a good breakfast that was cooked to order with a very good selection to choose from. The service overall was excellent but one lady, Aom, stood out with good communication skills and a real passion for serving her customers. Rooms had lots of space and comfortable beds and there was a bath and a nice walk in shower. Overall a very good hotel and I hope that things will change fast so that they can get back to normal.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Feb 2020
Response from Resident Manager on 22 Feb 2020
Thank you for your stay with us. See you soon if you like

6/10 Okay

Katherine, England

Travelled with partner
Liked: Staff & service
I liked the friendliness and enthusiasm of the staff and the location of the hotel. The hotel is looking tired and could do with a bit of a facelift which may now happen under new ownership
Stayed 10 nights in Nov 2019
Response from Amp on 12 Dec 2019
Thank you for your feed back for the next improvement after de-branding.

4/10 Poor

Verified traveller

Stayed 13 nights in Nov 2019
Response from Amp on 3 Dec 2019
Thank you very much for your review and hope to welcome back for the next season.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from Amp on 22 Nov 2019
Thank you for your feedback we appreciated to serving you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 13 nights in Apr 2019
Response from General Manager on 17 Apr 2019
Dear guest, It is a pleasure to read that you have enjoyed your stay and we hope to welcome you again soon. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Jomkwan on 22 Mar 2019
Dear guest, Thank you to take the time to write this wonderful review and to share with other travellers. I have shared your compliments with our team members and we hope to welcome you back very soon. With best regards, Jomkwan Jailak Rooms Division Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good place have vacation at. Near to the sea and near to village
Stayed 6 nights in Feb 2019
Response from General Manager on 2 Mar 2019
Dear guest, Thanks for the score 4 out of 5 and we are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was satisfactory. Beds clean and room clean. The pool was well used and the kids slide was a real hit. It’s a nice family getaway, having the two bedroom suite with bunk beds and an extra bed for our 3 children was perfect. The staff were very friendly and we brought our bikes and scooters with us and the children loved getting around the huge resort this way. Breakfast buffet with eggs station, live noodle station and pancake station was very good. We would have loved some non sweetened yoghurts and cereals and freshly cut fruits for a healthier cold breakfast but all in all it was a good meal. Great family getaway.
Stayed 1 night in Feb 2019
Response from General Manager on 25 Feb 2019
Dear guest, Great to read that you had a great family getaway. We are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Khao Lak
A great hotel, very big with multiple pools and perfectly located
Stayed 1 night in Feb 2019
Response from General Manager on 13 Feb 2019
Dear Rebecca, It is a pleasure to read that you have enjoyed your stay and hopefully you will visit us again soon. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Raymond Soh

Liked: Cleanliness, staff & service, room comfort
In general, overall experience was good. The room is clean and spacious.
Stayed 2 nights in Jan 2019
Response from General Manager on 21 Jan 2019
Dear Raymond Soh, It is a pleasure to read that you have enjoyed your stay and that you liked the spacious and clean room. We are looking forward to welcome you back on your next trip to Khao Lak. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from General Manager on 17 Jan 2019
Dear Lee, Thank you to score your recent stay with 10 out of 10. We hope to welcome you back soon. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive modern rooms, beautiful beach and location
We stayed in 2 family rooms (2 adults and 4 kids aged 2-10) next to each other, they were massive, modern clean and very comfortable with a playground in courtyard. Rooms were located at back of resort near main strip of town, there were heaps of local shops and restaurants near by. Resort is huge so recommend a stroller for young children as beach was a 5-10 min walk from room at other end of resort. Beach is stunning! Pools are big and never felt crowded. Big waterslide in one of pools that kids loved. Breakfast was great but location was very hot if u sat outdoors. might be better if they made breakfast down near the beach with a bit of a breeze. Street food available at various times in different locations of resort. Didn’t find the communication about this great but once discovered we thought these food and cocktails were great. Didn’t eat at main restaurants as appeared pricey. Kids used kids club and enjoyed. Supervision appeared lacking at times though and any extra cooking or craft activities were $$$- not an interest to my kids anyway though. Kids loved the waterslide races run by entertainment team. The longer we stayed here and discovered little joys the more we loved this resort. Stayed 4 nights would have loved at least one more
Stayed 4 nights in Jan 2019
Response from General Manager on 13 Jan 2019
Dear Kate, Thanks for your wonderful review. I have shared your compliments and your comments with our team. We hope to welcome you back soon With best regards, Wim N.M. Fagel General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from General Manager on 15 Jan 2019
Dear guest, Thanks for your review, unfortunately you have not mentioned the points that our resort did not achieve your expectation, so that we can improve your satisfaction. With best regards, Wim N.M. Fagel General Manager

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointing
Lots of staff that do not seem to be doing much. Hotel is very expensive to eat and drink in, three times the price of local bars and restaurants. The offer happy hour at certern areas at certain times... good look finding it. By the time you’ve found out which one is doing the promotion it has ended. Issues with food that we ordered there (took over a hour and it still didn’t arrive) Issues with checking in, we were left for a hour and told to wait for a room Key cards failed twice and took a hour to get someone out to fix the door and give us entry Overall just a bit of a disappointing stay really.
Stayed 4 nights in Nov 2018
Response from General Manager on 8 Dec 2018
Dear guest, Unfortunately we have not achieved your expectations at various areas. Hopefully you will visit us next time. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Deb, Liverpool, GB

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Check in took 30-40 minutes. The first room we were shown had a very strong musty smell. We were given another room which seemed fine. However, when we went to bed there was an animal scratching in the roof space all night. Don't know what kind of animal and even though we rang for help the staff could not do anything to get to it. The Hotel itself is very nice and right on the beach. The sun beds on the beach front are crammed in behind a wall. There is a little buggy that can transport you around the complex and the staff are very helpful.
Stayed 2 nights in Nov 2018
Response from General Manager on 2 Dec 2018
Dear Deb, Thank you to review our resort after your recent stay. Unfortunately we have not achieved all your expectations. From the other side it is great to read that you have enjoyed your stay all over. We hope to welcome you back in the near future. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 5 nights in Nov 2018
Response from General Manager on 27 Nov 2018
Dear guest, It is a pleasure to read your score of your recent stay at our resort. We hope to welcome you back soon. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational Centara Seaview Khao Lak
Centara Seaview Resort is one of the best Resorts that we stayed in . Great location on the beach and the staff are amazing here . Sabina and Mai at check in are really welcoming and friendly. . Batman and his staff are always eager to take You to the top of the Resort in their Golf Carts . The Pools are amazing . Food is excellent in this Resort . We will be back .
Stayed 5 nights in Sep 2018
Response from General Manager on 20 Sept 2018
Dear Kevin, Thank you to take the time to write this sensational review and to share your experiences with other travellers. It is great to read that you have enjoyed your stay and especially the service of our team members. I am sure that Khun Sabina, Khun Mai and Khun Batman will be very pleased with your compliments. All of us are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from General Manager on 26 Aug 2018
Dear guest, Great to receive a score of 5 out of 5. We hope to welcome you back in the near future. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Staff were awesome, friendly and attentive to all our needs. This was experienced when we had a small problem with out air conditioner on one of the nights. Hotel moved us to a temporary room for one night to allow kids to sleep and then timely repair and prompt feedback the next day. Hotel made upgrade $$$ for last two night free of charge. I would recommend this hotel for anyone with kids (mine are 6 and 13). Both had a great time. We (the Parents) lounged by the pool and did a whole lot of nothing. Perfect Holiday, Great Hotel, Thanks Centara for everything.
Stayed 8 nights in Jul 2018
Response from General Manager on 20 Jul 2018
Dear guest, It is a pleasure to read that you have enjoyed your stay at our resort . Thank you to highlight especially the service of our team members. We hope to welcome you back soon. With best regards, Wim N.M. Fagel General Manager

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
TERRIBLE
This was worst hotel I have stayed at for a long time. Dirty rooms, poor breakfast, broken lounges around pool. Locked out on balcony due to broken lock. Staff mostly miserable, no good morning just awful.
Response from General Manager on 27 Aug 2018
Dear Susan, Thanks for your review and my apologies that we have not achieved your expectations. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Really nice place
Great place to stay. Beach is basically awesome, the service is great. Breakfast buffet is really nice, lunch and dinners are ok but you can find other places better for about the same price. Beds are really nice. Property is a little aged but the three pools are nice. Kids enjoyed the slide. Btw, the Ocean View has no view of the ocean whatsoeves; still very nice though.
Response from General Manager on 8 May 2018
Dear Stephen, Thanks for your wonderful review and it is a pleasure to read that you have enjoyed your stay. We are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Great hotel situated on a good part of the beach
Great hotel in a very good location for the local bars and restaurants and situated on a very good part of the beach. Great beach and pool area and plenty of sun beds around the 3 pools, nice relaxed feel to the hotel and nicely Spread out
Response from General Manager on 20 Feb 2018
Dear Daniel, thank you for this wonderful review and it is a pleasure to read that you have enjoyed your stay as well as that our team members have achieved your expectations. We hope to welcome you back soon, With best regards, Wim N.M. Fagel General Manager

6/10 Okay

mel, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down
Good location but it was run down. For what we paid we expected more. Airconditioner and toilet both broke on us. All activities at the resort also really overpriced.
Stayed 4 nights in Feb 2018
Response from General Manager on 17 Feb 2018
Dear Mel, thank you to take the time to give your feedback on your recent stay. Your comments are noted and discussed with the team to action straight on. We hope to welcome you back in the near future. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Angela, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel. On beach and close to town.
My husband and myself had a lovely 10 days here. Older style ,family friendly hotel right on the beach.With terrific buffet breakfast. Close to main street with a variety of bars and eateries. We would not hesitate to come back to the Centara Seaview for another stay. Found the staff very pleasant and helpful. The General Manager could be seen at some point each day talking to guests and staff alike. If you are looking for a laid back place to stay I would give this hotel a try.
Stayed 9 nights in Jan 2018
Response from General Manager on 15 Feb 2018
Dear Angela, Thank you for the excellent review and great to read that you have enjoyed your stay. We hope to welcome you back in the near future. With best regards, Wim N.M. Fagel General Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Good service, did negotiate a late check out although they were fully booked. We were up two flights of stairs so difficult bringing luggage back down but was brought up. Parts of the complex were a bit shabby and the wardrobe smelt damp but all else was 4 star. WiFi a little unreliable but ther were storms during our stay. Would return but request accommodation in the grounds not in the blocks. Beautiful beach with Centara beds and clean large towels.
Stayed 6 nights in Feb 2018
Response from General Manager on 15 Feb 2018
Dear Susan, thank you for this wonderful review and I have shared your compliments and comments with our team members. We are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

6/10 Okay

K, Sydney

Liked: Room comfort
Very nice resort but limited kids entertainment
Centara is next to a beautiful beach and has three amazing swimming pools. We had the two bedroom family residence which was very spacious and comfortable. The buffet restaurant (the other restaurant was under renovation when we were there) was very good and right on the beach. Our only disappointment came from the limited kids entertainment option with only half an hour of structured activity for kids planned daily. We therefore ended up not using the kids club at all wchich somehow defeats a bit the purpose of choosing this place.
Stayed 6 nights in Jan 2018

6/10 Okay

dan, canada

Liked: Staff & service
The staff is excellent. The rooms are tired, dark. The first room we got was so musty we changed rooms the next night. The breakfast is great. had problems with TV’s in both rooms. The resort is split up by a road a bit different layout.
Stayed 2 nights in Jan 2018

6/10 Okay

Knut

Disliked: Cleanliness
Stayed 3 nights in Dec 2017

8/10 Good

Michael, Norfolk

Liked: Cleanliness, staff & service, room comfort
Some rooms long walk to beach and breakfast.
Hotel rooms are spread over a large area. Some rooms are near the beach, pool and breakfast. These rooms are about 800 meters from the road and all the shops and restaurants. The rooms which are family family rooms are the other way around being near the shops etc. We found this better for us due to not eating in the hotel other than breakfast which was provided. Hotel has 2 large pool areas 1 by the beach and another in the middle of the resort. All round had a great time any issues quickly dealt with by staff.
Stayed 14 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

10/10 Excellent

Ray, Newcastle Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and location
Had a great 5 night stay in the Ocean wing rooms. Spacious and close to the beach and dinner/breakfast area. Staff made me feel welcome and were professional. Shopping nearby is a short walk and the hotel runs a complimentary shuttle as well.
Stayed 5 nights in Oct 2017

8/10 Good

Olga, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Gorgeous pools for all ages
We were impressed with the pools. The main one is huge and has a fantastic slide, fun for all ages. There is a little slide for small kids. You will not be disappointed. The breakfasts have a variety of meals, slightly changing every day. They are great! Buffet dinners are highly recommended as well, very reasonable price. Everything was fantastic, but the resorts itself needs renovation.
Stayed 9 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family short stay
Excellent location only few minutes walk to main road and beach. Beautiful surroundings great pools. Stayed in family residence rooms which is in seperate area from main hotel but has buggy service to drive back and forth or walk 5 minutes. Friendly staff. Would come back!
Response from Karin on 25 May 2017
Dear Guest, We very much appreciate the good feedback and are very pleased that you have taken the time to write about us. Thank you very much, we hope that we may welcome you or any of your friends back to our resort. Kind regards, Karin Jongman General Manager

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities, room comfort
Great resort
It was a great stay but the Resturanst service was slow.
Response from General Manager on 20 Mar 2017
Thank you Mitchell for the feedback. We are working hard on improving the service in our restaurants and appreciate your comments. Kind Regards, Karin Jongman General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel with two wings separated by a beach road
Very friendly and helpful staff greeted us every where we went which brings a smile to all. Good selection at breakfast. Room with seaview was big and comfortable although the balcony was not. This wing is located on the beachfront with plenty of loungers. The "Headgirl" tended to be everywhere during our stay in September and judging by other feedback seemed to go down favourably with guests.
Response from Karin, GM on 6 Oct 2016
Thank you very much for your feedback, great that you shared this review with many other. In case anyone needs any assistance, my name is Karin and I and my team are pleased to assist. Best regards, Karin Jongman General manager

8/10 Good

steve, port stephens Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you expect from Centara
3 nights here, enjoyed it all, lovely resort, only had breakfast here but that was as good as I have experienced anywhere, so much choice. Highly recommend.
Response from Karin, GM on 2 Sept 2016
Dear Steve, Thank you for your feedback, I am pleased you are recommending our hotel to other guests.

10/10 Excellent

Sharon, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday in Kao Lak
We had spent the first part of our holiday in Phuket and found it to be over-developed, crowded and totally tourist - driven. It was a totally different experience when we travelled north to Kao Lak. The resorts here are tastefully nestled amongst native rainforest and a real sense of being in paradise exisits here. Kao Lak runs at a much slower pace than Phuket and our family of 4 liked this. The Centara Seaview resort has been rebuilt after being destroyed in the Boxing Day Tsunami 10 years ago. Symmetrical design for all the wonderful pools and facilities capture the natural beauty of the area. Our accomodation was at the rear of the resort up the hill (where the tsunami safe zone is!!). However we found this location a burden as we had a long walk to an from the main restaurant the beach and the main swimming pools. They offer a free buggy service to go up and down the hill but it was sometimes a nusiance waiting for this. We would recommend the bungalows on the beach or within the main resort area near the pools if you can afford it as this would offer superior accomodation and ease of access to all the facilities. T
Dear Sharon, thank you for your great feedback, very useful information for other travelers, choosing between Phuket and Khao Lak. We are pleased you enjoyed our breakfast and our location, probably the best in Khao Lak. Best regards, Karin Jongman General Manager

10/10 Excellent

Erik, Norway/USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, family friendly
The hotel was great, the only complaint was a not so clean pool one day. The location is great and the ocean view rooms are the best for the $. It is not "perfect" and many say it needs an update. If you want perfect there is many other places at much higher rates. It is very "Thai" and perfect with 2 young kids. (6,8) We would go back anytime.
Response from Karin on 8 Mar 2016
Dear Erik, Thank you for your comments, we have managed to get the pool cleanliness back to standard. The hotel weather, lots of people using the pool and the failure of a pump caused the problem. I am very pleased to read your comments, it is exactly as you say, very Thai and we will be pleased to welcome you back. Kind regards, Karin Jongman General Manager

10/10 Excellent

Alec, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family resort
We were upgraded from de-luxe villa to a premier de-luxe villa . AMAZING !! location and size were beyond excellent, surrounded by nature. General Manager Karin so helpful, approachable and pleasant, a credit to the hotel and the company. Well done!
Response from Karin on 7 May 2016
Dear Alec, Thank you so much for your nice comments, I am pleased that you enjoyed your stay with us and that we were able to make it better by upgrading you. Thank you! Karin Jongman General Manager

10/10 Excellent

Julia, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, easy stroll to beach and shops.
We stayed as a family of 4 (2 adults and 2 kids 16 and 11) for 4 nights in November after we had spent 5 nights in Karon.. We had interconnecting deluxe garden rooms close to the main pool. Both rooms were large with plenty of space and had everything that we needed. The bathrooms were clean and staff did a great job of cleaning and restocking items during our stay if needed. From our rooms it was a short stroll to breakfast which had a large variety of foods to choose from that would suit even the fussiest of eaters. We ate our other meals at the local restaurants which again is only a few minutes walk from the resort. We were lucky to be there on the opening weekend of tourist season so there was plenty of options for eating out. There is even a McDonalds at Khao Lak which suited our 2 kids as an alternative to Thai food. The pools are large and finding a quite spot to cool off was not hard. Overall we enjoyed our stay at Centara Seaview and would recommend to family and friends.
Response from Karin Jongman on 20 Jan 2016
Dear Julia, Thank you very much for your kind feedback. It is great that you have made the effort so that future travelers can profit from your knowledge. I am pleased that you and your family had a good time in our resort and that you enjoyed the great pool facilities and the variety offered in our restaurants. Best regards, Karin Jongman General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay.
A very pleasant stay at the Centara, Khao Lak. The hotel was quiet as it is the low season, but all facilities were available. I booked a room in the garden area, but they up-graded me to a sea view room free of charge due to the low season which was a very nice surprise. The staff worked hard to keep the pool area clean with a few storms causing sand and leaves to blow around. The food was good, particularly the breakfasts which were excellent. The room was very clean and of a good size, with a small balcony. The immediate surrounding area had a few cafes, but they were mostly closed again due to the season, however, the best bar for live music was very close by. I will certainly go back to this hotel, and in the low season it is excellent value for money.
Response from Karin on 9 Apr 2016
Dear Guest, Thank you very much for mentioning a lot of positive points of visiting our hotel in low season. Those guests that can travel outside the high season will find a nice infrastructure and a team wanting to please the guest. We look forward to your next stay in our resort. Kind Regards, Karin Jongman General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet....
Just one night. Very nice property. Beautiful pools and beach. Good breakfast.
Response from Karin on 9 Apr 2016
Thank you for your wonderful feedback. Come back soon! Kind Regards, Karin Jongman General Manager

8/10 Good

Val, Eastbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort with many facilities
Quick check-in for a very late arrival. Friendly and helpful staff. Room was large with two king size beds and a good size balcony. All toiletries replenished daily as required as well as teas, coffee and water. The resort is set on the beach area and Khaolak does not allow jet skis or similar so unspoiled views with a long sandy beach for walking. The grounds were well kept and the pool areas were attractive with ample sunbeds and shades. The food was overpriced but the bar had a 4-8 pm half price for 2 cocktails. A buggy was available at the lobby to transport you to the top of the resort leading onto the main street where there were many restaurants and shops, it was out of season (26th June - 9th July) so very quiet and opening times varied. Many tourist attractions were closed but the local market opened on Saturday, Monday and Wednesday from 4 pm til approx 8 pm. It was about 15 mins walk down the road. There were clothes, local food and eateries all at good prices. We were never disappointed with Thai food, taste, presentation, and price excellent. The most we paid for two meals with drinks was £13. The National Park was close by but be warned the nature trail was not an easy walk. Narrow, rocky and potentially dangerous in parts especially after rain. Good shoes and mosquito spray recommended. A local bus to Phuket town for 100 thb each can be caught on the main road, comfortable although shabby and does not take much more time than a taxi, bargain!
Response from Karin, GM on 5 Oct 2016
Dear Val, Thank you for your review. Great feedback, new clothes racks have just arrived, so every room has a rack now, of course very important when having to dry bathing suits and towels. The local market opens on Monday, Wednesday and Saturday, great for a stroll and good for buying souvenirs. Every day we offer streetfood stations for those guests that wish to profit, the food is a 100 Baht per portion, very attractive prices and good quality offers.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Website was deceiving
Looked in the website and thought the rooms looked quite new and nice but when we arrived and was taken to our room it was in the old wing of the hotel. The rooms were terrible - old with chipped wood and flaking paint. Bathroom was dark and smelt damp. The room had so mosquitoes probably due to the rancid water outside in what I can only assume is some kind of disused water feature.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel in spacious grounds next to the sea
This is a large hotel site with several large swimming pools and some lovely landscaped gardens which are very attractive when lit at night. At one end, the hotel finishes at the beach where you can walk for a long way depending on the tides. At the other end the hotel nearly reaches the main road where the numerous bars, restaurants, travel agents, shops, pharmacies, etc are located. From the beach it is about a 10 minute walk through the grounds to the main road and the tourist facilities. The room we had was large and clean with good storage, a large bathroom and the usual facilities as coffee making, a safe, TV, seats, etc. The buffet breakfast was good but as usual you can tire of it after the first week or so. We only bought one meal and drink at the hotel during our stay and found the prices to be extortionately high particularly when you know the choice and prices you have just a 10 minute walk away. There are inevitably some things they could have could have done better, for example some of the walls could do with a coat of paint, the a/c whist effective is loud even on its lowest setting, the lighting in the room is dull. Now the best bit, the staff where all superb. Very friendly with lots of smiles, and always willing to help.

10/10 Excellent

Kerry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Families
Full of warm friendly faces, Centara is a wonderful Hotel. Two huge pools one with a great water slide to keep your children amused for hours. Then a gentle stroll to the the beach front pool to watch an amazing sun set.This Hotel is not brand sparkling new ,However it has beautiful lush well maintained gardens with plenty of trees to offer shade in the Thailand heat. Just as a hotel should be in Thailand. So glad we did not choose the more modern Sands as it looked souless and offered no shade.. I must make mention of the beautiful house keeper "Wat" a lovely lady who made us feel so special, bringing us fresh fruit from a friends house or something she picked up from the market . These are the small things that make a memorable holiday. The friendly advise and chats with the lovely hotel Manager Wayne and Pong at the sports bar. We loved our stay here and highly recommend it to any one considering staying here. Also make sure you eat at the Green Beach cafe turn right at the beach for yummy cheap thia food with a the perfect view.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities