Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveller from London

Private Villa - Honeymoon

Posted 16-Jul-2014
Pros: Privacy, staff, food and the setup of the villa.
Cons: Nothing
Location: In a relatively quiet area of Phuket, Kamala Beach. The hotel puts on a courtesy shuttle to the more bustling city of Patong if thats what you want.
We stayed in this beautiful villa for our honeymoon. The villa was fantastic. The staff were always friendly, professional and helpful. Food was excellent. We had a lovely time here, staying in the villa for some of the time and exploring Phuket for the rest of the time. We would definitely recommend The Bell Pool Villa to anyone who is looking for private luxury. We do not normally do the luxury accommodation but since it was our honeymoon we decided to pull out all the stops and we certainly have no regrets, we had a wonderful stay.
5 out of 5
for Couples
by Wei Lin from Singapore, Singapore

A villa so comfy you won't want to leave!

Posted 23-Jun-2014
Pros: It was gorgeous, clean and with great service.
Cons: Better instructions on what to do with dishes after meals since they're not cleared.
Location: Next to Kamala beach, it's next to Phuket FantaSea. We went snorkeling at Coral Island down south, about a 45-min car ride away.
My husband and I stayed at The Bell Pool Villa in a 1 bedroom Honeymoon villa for 3 nights of our honeymoon. The whole place was super clean without a hint of dust, has a gorgeous pool surrounded by a pond and garden, and a sala with day beds. Turns out it's actually a 3 bedroom villa with 2 bedrooms closed off. They had Apple TV with a bunch of free movies too. The staff were very attentive, and our butler Aoh was detailed in explaining to us how to best utilize the hotel's various services. She was always available on call via the hotel's mobile phone and helped us arrange an in-villa spa and BBQ. There's a hearty breakfast served every morning and you can order lunch/dinner up to 10.30pm at night. We had recently gone on an adventure trip to New Zealand with friends, so this holiday was primarily for lazing around and relaxing, and this pool villa was the perfect place to just lounge and watch TV and eat. And eat. And swim. And eat some more.
5 out of 5
for Everyone
by Brian and Lee from Canadian ex pats in South Korea

Honeymoon Heaven

Posted 01-Jan-2014
Pros: Liked the quiet location and to be away from the hectic beach activity. Liked the total privacy and the discreetness of the staff.
Cons: Wine prices in the wine fridge were extremely inflated and if a little more reasonable we would have used it instead of bringing our own. No big deal!
Location: Walking to the beach and just wandering around was relaxing and refreshing.
I was extremely impressed with all aspects of this hotel. Very quiet location, so absolutely perfect for a rest and relaxation. Shuttles or taxis to and from town and beach were plentiful and no problem but we walked it several times. Staff and management were very polite, friendly and professional. The pool was beautiful as was the layout of rooms and amenities. It was perfect! Having breakfast delivered was wonderful and was very good. It was always a little cool due to the walk to the Villa when delivered but microwave in kitchen fixed that without a problem. Good wine selection in the wine fridge but the excessive mark up meant we got our own from the supermarket (very much a 1st world problem!). Extremely well managed, well maintained and was basically a beautiful retreat for what we wanted which was peace, quiet and privacy. If you want the loud party scene, go elsewhere!!. We will absolutely be back!
5 out of 5
for Couples
by Kylie from Bunbury, WA

Absolutely fabulous - felt very spoilt.

Posted 06-Nov-2013
Pros: Accommodations, food, surrounds, staff
Cons: Maybe the restaurant - but in room service was fabulous.
Location: Wasn't far from anything Phuket Town or Patong Beach - but far enough away to be quiet and private
Was absolutely beautiful, luxurious accommodations and surrounds. Divine food and staff couldn't do enough for us - they were wonderful. Would thoroughly recommend to anyone and definitely will be going back :)
4 out of 5
for Everyone
by A verified traveller

Great accommodation with great customer service

Posted 29-Aug-2013
Pros: Basically everything!
Cons: Food menu variety and add massaman curry to the menu. Also more detail on what's in the meals. Thanks.
Location: We hired scooters so getting around wasn't a problem. By scooter it was all 15-30 minutes away. If you were using a taxi it would get expensive :)
As soon as we arrived we fell in love with the place, it was exactly as per the website and the hotel staff were always so friendly and courteous. We couldn't have stayed in Thailand without our own private pool - it helped us get through the heat! The food was not bad if you needed to stay in or didn't feel like going out. The restaurant itself is just lovely at night with great a ambience and beautiful setup. I also enjoyed the spa treatments and felt great afterwards with the aloe Vera gel massage. Thanks Bell Pool staff :)
5 out of 5
for Everyone
by A verified traveller

Relaxing villa for that stress free getaway

Posted 19-Aug-2013
Greaty villa for a stress free relaxing getaway. Staff are always on hand 24/7 to assist in any way including if you are the opposite end of the island at the time. Villa itself, although secluded from the general hussle and bustle, is very accessible to anywhere thanks to the villas onsite cab hire whether it be for the entire day or a quick trip to the beach.
5 out of 5
for Everyone
by Saul from UK

Peaceful villa experience in hotel environment

Posted 16-Aug-2013
Pros: serenity, relaxed setting with friendly staff
Cons: dust under beds!
Location: not isolated but off the main tourist track
excellent staff - very attentive and helpful. Staff are very polite. Villas are excellent with lovely pools and beautiful gardens. Rooms very well appointed with all the amenities. Slight negative was cleaning not 100% e.g. under beds quite dusty. Otherwise an excellent hotel/villa experience.
5 out of 5
by A verified traveller from sydney

Posted 28-Jul-2013 on Hotels.com
Place was fantastic but bit far from everything so every time we went out we had to catch a taxi and also around that resort wasnt nice at all I think no one can find such a lovely place by pass but overall it was nice place to stay and we will be stay again if we coming back.
5 out of 5
for Families
by SAMEER from Panvel, Navi Mumbai, Maharashtra, India

Our family bonding at The Bell

Posted 26-May-2013
Pros: Pool Privacy. Facilities Informal non commercial attitude of the staff
Cons: Getting out of the hotel
Location: No complaints if you like privacy. Shuttle drops can improve if at all any suggestion is to be given at any cost.
Facilities as promised and much more than that . Staff very efficient and helpful ready to go out of the way. The resort location and upkeep is very good. Distance from the beach is immaterial as the pool is much better option.i would say it is much more than value for money. I would definitely go back to THE BELL.
5 out of 5
for Couples
by Nadia from Australia

Exceeded expectations!

Posted 25-May-2013
Our experience at The Bell was nothing short of amazing. It was everything we were hoping for and more. We cant imagine staying anywhere else and cant wait to go back again one day.