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Rating 10 - Excellent. 526 out of 1002 reviews" "
10 - Excellent
526
Rating 8 - Good. 243 out of 1002 reviews" "
8 - Good
243
Rating 6 - Okay. 111 out of 1002 reviews" "
6 - Okay
111
Rating 4 - Poor. 71 out of 1002 reviews" "
4 - Poor
71
Rating 2 - Terrible. 51 out of 1002 reviews" "
2 - Terrible
51
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Christy
16 Apr 2024
Great stay. Everyone was nice and helpful.
Christy
Stayed 1 night in Apr 2024
10/10 Excellent
Emmit
Travelled with partner
11 Apr 2024
Liked: Cleanliness, amenities
Great experience! Hotel staff was friendly and accommodating. Will definitely stay on another return
I first booked Chandler Metro for 2 nights, it was dirty, dirty and toilet was moving, I cancelled the 2nd night moved to Hyatt Place and it was wonderful, super clean staffs are super nice and friendly, will definitely come back.
The room set up was big & quite nice. Plenty of space to work, two big TV's that you can plug your phone into. The bed was THE most comfortable I've ever slept in! Staff wasn't the best & they don't have coffee out past 9am which is lame!
Constant maintenance, huge array of complimentary breakfast options, room was very spacious, workers were very friendly 3 star hotel with 5 star service
Brandon
Stayed 7 nights in Dec 2023
10/10 Excellent
Amanda
8 Jan 2024
Amanda
Stayed 1 night in Jan 2024
10/10 Excellent
Sung Hun
Travelled with family, Travelled with family and small children
I left my cap at the hotel, but I called the next day and got a call saying the cap was found. The cap was safely delivered by courier, and the hotel staff and manager were very friendly. I was satisfied with this hotel, and I highly recommend it. I am also satisfied with the facilities and entire service. Go to this hotel when you visit to phoenix!!!
This hotel was comfortable, very clean, spacious. There was no skimping, even the tvs were 55 plus in size. Breakfast was hot, as well as coffee. Will return there again on next trip to AZ.
I didnt like that there was no microwave in any of rooms. Maybe incorporate a kitchen, bcuzz we needed that on this trip is a kitchen. OR at least a microwave.
Very nice suite...place to sit and relax. Room was quiet despite being close to the elevator & lobby. Actual glasses (not plastic-wrapped) provided. There was no hot water in the bathroom sink (not a big issue in AZ); however, the shower was hot.