Ratings based on 1,504 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Please read

Posted 13-Jan-2015
I have never written a review before I booked this hotel and then read the reviews which frightened me. I will say that this hotel has so much potential. I really hope that Ramada takes it to the next level. My stay was enjoyable. I do think the breakfast could be better. I do think there is some touching up to do. My experience was pleasant. I do see what some people were complaining about but it seemed minor to me. I think with a little tlc, this place will be rocking again.
3 out of 5
by A verified travellerfrom Duluth, MN

Not a Merry Christmas!!

Posted 27-Dec-2014
Booked month ago. Hotel change of hands. Was not told. Requested 2 queens, got king w/ pullout couch. Cold pool & hot tub. No breakfast on Christmas. Limited breakfast day before.
2 out of 5
by A verified travellerfrom Cakifornia

Not at all as I remember it

Posted 19-Dec-2014
Pros: no much
Cons: Call in "Hotel Impossible" for a makeover!!
Location: We were with family most of the time.
Nothing about the stay was good. I have thrown out better looking towels. These were at best insulting to a hotel guest. They were small, thin, and well used. The bottom sheet had a small grayed stain that resisted the strongest bleach which just increased the yuk factor. The ac/heater switch was so worn out it was hard to determine which was on or off and forget setting a temperature. There was an attempt to wow the guest with fresh paint and new furniture but they failed to take out some of the old stuff. The breakfast buffet was sloppy and the food of average to poor quality. However- the worst offender was the music coming from an event or an attempt to create a night club-this hotel just doesn't get it that loud music at night at guest don't mix.
2 out of 5
by A verified travellerfrom Lubbock, Texas

No air conditioning!

Posted 05-Dec-2014
Pros: Access to the hotel was fine but the owners really need to spend some money and fix the hotel up.
Cons: Improve the utilities
Location: Location to the Interstate was great. We went for a family reunion so we did not experience the area around our hotel.
We arrive early in the A.M after a long day of flying and our room was really warm. We called the front desk and they were unable to help us but said they would "report it to maintenance". We left early the next morning and when we got back in the P.M. our room was still VERY HOT. We had other family staying and they even commented that our room was really hot. So we loaded up our suitcases and went to the front desk to exchange rooms. They gave us another room in the same block of rooms but that room was hot as well. We had four nights of HOT during the evenings and very un-restful sleep. The lighting in the rooms was very poor and OBVIOUSLY the maid service and the maintenance service is lacking since neither room's air conditioning was addressed the entire four days!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2014
Good for the price. The rooms were clean and the breakfast is also good. There was an issue where the coffee maker was dirty, but the front desk took care of it right away.
1 out of 5
by A verified traveller

Posted 19-Nov-2014
Pros: Nothing
Experience was horrific- hotel dirty, dated, poor service, HVAC not working in 91 degree AZ heat. Restaurant closed- computer not working in business center to print boarding pass, pool unusable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Thin walls.

Posted 10-Nov-2014
This place looks great nice pool area. Only downfall was the thin walls. The lady next door was either really loud when she talks on her phone for the walls are way to thin.
1 out of 5
by A verified traveller

Horrible place- one of worse places ever

Posted 06-Nov-2014
Horrible service, room dirty/smelly and A/C did not work, restaurant closed even though specifically called to ask if they had a restaurant , computer did not work to print Boarding pass, bed very uncomfortable, did not clean room during stay ( it is their policy), pool run down and pool area dirty chairs, complimentary breakfast uneatable.
1 out of 5
by A verified travellerfrom mesa arizona

bas check in

Posted 03-Nov-2014
The receptionist was in a bad mood when I was checking in
2 out of 5
by A verified traveller

Great location, but a bit run-down.

Posted 02-Nov-2014
We didn't have maid service for the 1st day of our 3 day stay. Really needed clean hand towels and washrags. called front desk but only received 2 bath towels. Said they were very busy that day. Pool was run down all around the surrounding upper surface with large holes and chunks of cement all over the pool area. The breakfast buffet was good, no fresh fruit or waffle maker and they ran out of coffee often. But good selection of cold cereal.