A will return to this property as often as I can. Truly the most service dedicated staff I have ever come across in all my travels. The 'ambassadors' go above and beyond in every respect - without being in your face.
Arizona’s Crown Jewel. Nestled in the dramatic Sonoran Desert, centrally located between Scottsdale and Phoenix, Arizona, our …More
This was a huge treat to spend several
nights at the Biltmore. As you step off
Curbside you know you are in for sheer
Luxury. Outstanding staff, and Oh My
Our room was gorgeous. Super comfortable beds and luxurious sheets
And down filled comforters. Delicious breakfast as well. Can't wait to come
We requested a Villa as we were having extended family/friends visiting.... The villa is like a 2-bedroom apartment... they are separate from the main Hotel... nicely furnished / room service available... and perfect for our needs... Walkable to the main Hotel, but it is a 5+ min walk... so having a car would be recommended..
The only problem we found was in the pool area. The handrail at the steps leading into the pool was broken. We mentioned it to the desk agent when we checked out. She said she hadn't been aware of it and would have someone take care of it. I hope she will follow through with it as it could be a danger to anyone that needs assistance getting in and out of the pool.
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