Great facility, within walking distance to everything Downtown Phoenix has to offer. The rooms are spacious and clean, with views overlooking the Valley. The staff was very helpful. My only dislike, was the parking arrangements. They have no self parking available. This would be fine, if they were reasonable with the valet parking fees. They charge $28 a day to park your car. Once you tip the valet, it's over $35 bucks a day. That is way over the top of being reasonable.
Dave from Chandler
A restorative refuge nestled in downtown Phoenix, The Westin Phoenix Downtown combines rejuvenating services and a unique …More
As with most of my experience with Courtyards, very clean and friendly service. This one actually has a courtyard with the pool and beautiful landscaping. Didn't use the restaurant as it's located among several shopping areas.
I was a female traveling alone. I received the best customer service I have ever had at a hotel.
EVERYONE....that works there has a good attitude and they all love their jobs.
If you can, don't miss dinner in the Compass. The food their is first class and the views of the city are wonderful.
I never had to leave the hotel.except to do my business. The hotel has everything you need right there in their comfortable warm lobby. Great hotel! Wouldn't stay anywhere else in Phoenix.
We stayed 2 nights here. The beds are very comfy, with plenty of pillows. The hotel staff/front desk was very friendly and helpful. We had a drink at the bar, and the bar tender was very pleasant as well. We had breakfast delivered to our room one morning, and the lady that delivered it was very nice. Our breakfast was hot and tasty.
The hot tub was clean and easy to get to. They are doing some renovation work right now, so there is a little bit of noise from that, but only during the day, no noise after 5 or on weekends, so don't let that scare you away. The hotel is an easy drive to and from the airport, but far enough away to not have hear the roar of incoming airplanes all the time. We will definitely stay here again.
Amazing service! I accidentally booked my two nights for the wrong weekend and when I arrived the weekend before they still honored the great deal I found on Expedia! They were super friendly and accommodating.
The hotel staff were amazing. They were all happy and helpful.
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