Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom san francisco

Comfortable clean hotel

Posted 07-Dec-2014
Pros: Clean roomy and good bed
Cons: Room supplies and breakfast - the eggs were obviously microwaved and spongy
Location: Near freeways.. Nothing to do nearby
I stayed here for a week while visiting family. The room was nicely done, clean and with a comfy bed and plenty of pillows. The were lots of places to plug in electronics and the WiFi worked. There were pcs and a printer in the lobby and a heated pool and fitness room. The desk staff were a bit uneven, some were really nice, others a bit uninterested. It was difficult to get extra towels - the ones supplied were not big or absorbent enough to just use one each. We had to ask each day for extras. The toiletries were haphazard too. Some days we got two shampoos and no conditioner, other days 4 packs of decaf coffee and no regular packets in the room. The breakfast was free and decent but again uneven. Most days there was no butter, then for several days no non dairy creamer. Then no waffle batter. Just odd as these things should be available. But we slept well and that was the most important thing!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland

Maybe a best western minus....

Posted 07-Dec-2014
Staff was great...room was okay....tub did not drain. First room the sheets were not changed so the night staff changed our room. The fridge died while we were out during the day so we lost our dinner. Staff reimbursed us for that...so i would go back bc the staff were great.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SAINT JOHNS AZ

Nice bed

Posted 30-Nov-2014
We stayed 5 days 4 nights. Room always cleaned well. ONLY complaint was tub dud not drain well. Was nice to have a little fridge and micro wave included. Hot tub was great. Had to ask for towels every night. They needed more on hand... Expedia has best price and we would stay there again..
5 out of 5
Recommended
for Everyone
by A verified traveller

All staff members were really nice

Posted 24-Nov-2014
I would stay here again it was the best hotel stay I have had in a long time!!!
3 out of 5
by A verified travellerfrom Salt Lake City, UT

Not until the fourth room y

Posted 29-Oct-2014
It took the 4th room to get a clean room that wasn't dirty, or didn't smell. And Jill at the front desk was rude like it was my fault the rooms weren't up to par. She acted very annoyed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Mexico

Trash in room

Posted 14-Oct-2014
Pros: Easy access
The room was overall clean, but when we first arrived we noticed that the trash cans in the room had not been emptied.
5 out of 5
Recommended
for Getaway With Friends
by Jack Berryfrom Chicago , Il.

Clean and reasonab;e

Posted 26-Sep-2014 on Hotels.com
Enjoyed spacious room and bathroom. Nice selections every morning for breakfast. Easy on and off by expressway .
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 25-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 23-Sep-2014 on Hotels.com
2 out of 5
Recommended
by Grammy

Family get together

Posted 23-Sep-2014 on Hotels.com
Had some challenges with our stay. First, first room assigned wasn't what we ordered. Missing a sleeping spot for our grandson. Second room was fine but when time to turn in realized there was no bedding for the pull out sofa, nothing, not even an extra pillow. There were also some security issues during the time we stayed (1 night). Overall was a disappointment as compared to some of the other locations we have stayed at.