Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Prescott, AZ

good location for central Mesa area

Posted 22-Jul-2015
Pros: Easy in and out
Weekend stay to visit family in Mesa. Hotel was a pleasant surprise. Reasonably priced. Good brkf.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2015
Pros: reasonable price
Cons: If possible, there should be staff about breakfast area to attend to guests' needs (instead of coming in and out of the room)
We were here on a family reunion trip and this Best Western is convienienly located just right off of freeway. Reasonable price. Of course, can't ask for it to be like Hyatts
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to highway

Posted 07-Jul-2015
Pros: Clean, small, location
Cons: Cold water! It was lukewarm the entire time
I was happy with my stay. Friendly, helpfull staff,
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix

Posted 25-Jun-2015
great staff, very clean hotel!! loved the free wi-fi
3 out of 5
Recommended
for Everyone
by A verified traveller from South Eastern Az

Nice hotel next to the freeway acces.

Posted 21-Jun-2015
Pros: Nice hotel Easy access from the freeway. Good breakfast! The lady at the front desk was very nice. Check in was easy and quick.
Cons: The only issue we had was the roach in our room. Don't know what could be done differently there.
Location: Good location to Sun Splash and many other local attractions.
Nice hotel Easy access from the freeway. Good breakfast! The lady at the front desk was very nice. Check in was easy and quick. We did have one issue. As we were preparing for bed. My wife moved her pillow and found a live roach on it. Which freaked her out. She called the front desk person immediately. The lady asked if we needed to linens. She asked if what she could do for us. Which is what she should have done. We caught the bug. Took it to the front desk the next morning to show them. The morning front desk lady didn't seem to surprised about it. She acted like because we are from az we should understand. I don't have roachs in my house. I am an az native. Didn't offer any discount or a free stay. Until we suggested it. I had booked the room through expedia. So she couldn't discount our room. She did tell us to call her the next time we made a trip to Phx. She said she would take care of us. I have stayed in this hotel before. We had a very nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

comfortable as always

Posted 13-Jun-2015
Stay here for convenience and comfort. Staff is always welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2015
Front Office Staff were very helpful during registration.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2015
It was very relaxing! The hotel staff was very welcoming and very fast with requests.
4 out of 5
Recommended
for Couples
by Janie from Chicago

Good hotel but unreliable internet service..

Posted 03-May-2015 on Hotels
The hotel is clean and the staff is friendly and responsive. The negatives were that we had very spotty internet service the entire time we were there and the cable tv was out throughout the hotel for most of the first night we were there.
5 out of 5
Recommended
for Personal Event
by Marie from Kingman

a fabulous facility

Posted 30-Apr-2015 on Hotels
our refrigerator was replaced immediately with a better one. the pool and spa were wonderful and the breakfast was great.the room was very clean and the staff was accommodating. I would highly recommend this hotel and come here again.