Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix

Posted 25-Jun-2015
great staff, very clean hotel!! loved the free wi-fi
3 out of 5
Recommended
for Everyone
by A verified traveller from South Eastern Az

Nice hotel next to the freeway acces.

Posted 21-Jun-2015
Pros: Nice hotel Easy access from the freeway. Good breakfast! The lady at the front desk was very nice. Check in was easy and quick.
Cons: The only issue we had was the roach in our room. Don't know what could be done differently there.
Location: Good location to Sun Splash and many other local attractions.
Nice hotel Easy access from the freeway. Good breakfast! The lady at the front desk was very nice. Check in was easy and quick. We did have one issue. As we were preparing for bed. My wife moved her pillow and found a live roach on it. Which freaked her out. She called the front desk person immediately. The lady asked if we needed to linens. She asked if what she could do for us. Which is what she should have done. We caught the bug. Took it to the front desk the next morning to show them. The morning front desk lady didn't seem to surprised about it. She acted like because we are from az we should understand. I don't have roachs in my house. I am an az native. Didn't offer any discount or a free stay. Until we suggested it. I had booked the room through expedia. So she couldn't discount our room. She did tell us to call her the next time we made a trip to Phx. She said she would take care of us. I have stayed in this hotel before. We had a very nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

comfortable as always

Posted 13-Jun-2015
Stay here for convenience and comfort. Staff is always welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2015
Front Office Staff were very helpful during registration.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2015
It was very relaxing! The hotel staff was very welcoming and very fast with requests.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mesa, AZ

good stay

Posted 18-Apr-2015
Clean room, quiet hotel, came across some problems with staff but besides that would stay again.
Comment from Hotel Management
24-Apr-2015 by Alex, Hotel Management
Thank you for the great star rating on your recent stay. Please come back and see us again soon. Sincerely,' Alex Slingerland Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Posted 06-Apr-2015
Cons: Would've liked to have a safe in the room
Location: Mesa, AZ There were tons on things to do nearby!
I booked this hotel on my phone after driving all day. I meant to book for 3 nights, but accidently booked for one. I booked the extra nights in the morning and they made sure we didn't have to switch rooms. Everyone we talked to at the desk was very nice and helpful. The beds were very comfortable. Everything was great. I will definitely choose best western again
Comment from Hotel Management
24-Apr-2015 by Alex, Hotel Management
Thank you for your kind words on your recenty stay with us. I am so delighted that yo u enjoyed everything. Have a great day Sincerlrely, Alex Slingerland Manager
5 out of 5
Recommended
for Business Travellers
by Donald from Santa Monica, CA

Business trip to Mesa

Posted 31-Mar-2015 on Hotels
Very clean and updated Hotel. Great location! The front desk staff was very nice and new the area well when I asked about local restaurants. Very comfortable bed, got a great night's sleep. Will definitely stay here next time I am in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2015
We had a very nice experience. Quiet neighborhood, close to everything (20 minutes to anywhere you want to go). We rented a car, which was really needed. We didn't use the pool, but it was small, clean and a nice surrounding. The rooms were clean and service was good. We'd stay again.
5 out of 5
Recommended
for Business Travellers
by Miller from LA

great hotel for the price

Posted 23-Mar-2015 on Hotels
It was very clean, and comfortable. Hottub and pool were also clean. Sportsbar/Restaurant next door is very convenient with good food, and had all the games on.